L'Atelier du Vin delivers a consistently positive experience with fast, reliable delivery and careful packaging that often includes handwritten notes and gift wrapping, enhancing the sense of thoughtful service. Customers highlight product quality across a range of items, from sturdy, elegant tools to beautifully crafted glassware and accessories that meet or exceed expectations. The support team is repeatedly described as courteous, efficient, and proactive, providing quick resolutions and seamless exchanges or upgrades when needed. Overall, the combination of well-made products, timely delivery, and attentive, personalized service creates a strong, satisfying shopping experience.
All reviews
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Thierry C.
Rating: 5 out of 5
following a purchase from 26/07/2026
After an issue with the case encountered during my delivery, the Wine Workshop reacted very quickly and very effectively, replacing the ordered glasses within a few days. A very professional responsiveness.
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Jean-Yves D.
Rating: 5 out of 5
following a purchase from 21/07/2026
Very satisfied with the ordered box.
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Florian C.
Rating: 4 out of 5
following a purchase from 14/07/2026
The received cardboard was damaged but fortunately the final product was not
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JEAN-FRANCOIS D.
Rating: 5 out of 5
following a purchase from 18/07/2026
The products meet my expectations and are of good quality. Fast delivery on the scheduled date.
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Julien D.
Rating: 5 out of 5
following a purchase from 08/07/2026
Very good product !
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Celine R.
Rating: 5 out of 5
following a purchase from 03/07/2026
Beautiful pump, quality vacuum, and the little extra, the engraving... A great gift for wine lovers
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Aurore A.
Rating: 5 out of 5
following a purchase from 26/06/2026
Nothing to report with the received package
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Sophie R.
Rating: 5 out of 5
following a purchase from 24/06/2026
Exceptional products and a very courteous and professional customer service, thank you!
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Thierry M.
Rating: 5 out of 5
following a purchase from 15/06/2026
Fast and perfectly compliant with the description
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Frédérique D.
Rating: 5 out of 5
following a purchase from 14/06/2026
Very beautiful product (sommelier Pierre), fast and careful shipping! I recommend
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Response from L’Atelier du Vin
Hello Frédérique,
We sincerely thank you for your positive feedback and are delighted that the Soft Machine Blade - Le Pierre pleased you. Your recommendation touches us and we hope to have the pleasure of seeing you again soon in our shop.
Best regards,
The team at L'Atelier du Vin
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sylvie A.
Rating: 5 out of 5
following a purchase from 11/06/2026
gift appreciated by a wine lover
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Response from L’Atelier du Vin
Hello Sylvie,
We warmly thank you for your positive feedback! We are delighted to learn that the gift was appreciated by a wine lover. Your satisfaction is our greatest reward.
Best regards,
The team at L'Atelier du Vin.
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FLORENCE T.
Rating: 5 out of 5
following a purchase from 28/05/2026
Excellent service - wow effect upon reception - magical!
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Response from L’Atelier du Vin
Hello Florence,
We warmly thank you for your flattering review. We are delighted to know that our service and the effect of your order have amazed you. Your satisfaction is our greatest reward.
Sincerely,
The team at L'Atelier du Vin
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Marina P.
Rating: 5 out of 5
following a purchase from 05/06/2026
A quick and careful delivery. The personal note that is requested is handwritten, which shows the time dedicated to our order.
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Response from L’Atelier du Vin
Hello Marina,
We warmly thank you for your positive feedback. We are delighted that our attention to detail and our service pleased you. Your satisfaction is our greatest reward.
Sincerely,
The team at L'Atelier du Vin
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Lison M.
Rating: 5 out of 5
following a purchase from 01/06/2026
Delighted with my purchases! The bilame is even prettier than in the photos. Can't wait to test the glasses at my next tasting!
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Response from L’Atelier du Vin
Hello Lison,
We sincerely thank you for your enthusiastic feedback! We are delighted to hear that you like the bilame and that you are eager to test our glasses during your next tasting. Your satisfaction is our greatest reward.
Best regards,
The team at L'Atelier du Vin.
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BRIGITTE M.
Rating: 5 out of 5
following a purchase from 27/05/2026
very pretty, very good quality,
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Response from L’Atelier du Vin
Hello Brigitte,
We sincerely thank you for your positive feedback and your trust. We are delighted that you like our products and hope to have the pleasure of seeing you again soon on our website.
Best regards,
The team at L'Atelier du Vin
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MEYER-PIN I.
Rating: 5 out of 5
following a purchase from 11/05/2026
It was perfect
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Response from L’Atelier du Vin
Hello,
We sincerely thank you for your positive feedback. It is a pleasure to know that your experience was perfect.
Best regards,
The team at L'Atelier du Vin
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Neera S.
Rating: 5 out of 5
following a purchase from 13/05/2026
Superb craftsmanship. Beautifully wrapped and delivered.
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Jean-Pierre D.
Rating: 5 out of 5
following a purchase from 12/05/2026
It's a bit early to be categorical but the first uses meet my expectations.
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Response from L’Atelier du Vin
Hello Jean-Pierre,
We warmly thank you for your positive review. It is a pleasure to know that our products meet your expectations during your first uses. Do not hesitate to get back to us if you have any questions or feedback to share.
Best regards,
The team at L'Atelier du Vin
C
Cor H.
Rating: 5 out of 5
following a purchase from 12/05/2026
Thank you for the quick delivery and the beautiful gift wrapping.
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Response from L’Atelier du Vin
Hello Cor,
We warmly thank you for your positive feedback! We are delighted that the speed of our service and the gift wrapping met your expectations. It makes us happy to know that you are satisfied.
Best regards,
The team at L'Atelier du Vin
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sebastien H.
Rating: 5 out of 5
following a purchase from 10/05/2026
Practical, seems sturdy and elegant. Exactly what we wanted.
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Response from L’Atelier du Vin
Hello Sébastien,
We warmly thank you for your review. We are delighted that our products meet your expectations and combine practicality, robustness, and elegance. We look forward to seeing you soon in our online store.
Best regards,
The team at L'Atelier du Vin
H
Hervé G.
Rating: 5 out of 5
following a purchase from 03/05/2026
Very beautiful products and 5-star delivery
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Response from L’Atelier du Vin
Hello Hervé,
We warmly thank you for your very positive review. It is a real pleasure to know that our products and our delivery service have satisfied you.
Best regards,
The team at L'Atelier du Vin
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Michael F.
Rating: 3 out of 5
following a purchase from 13/04/2026
I am satisfied with the product. However, I am not satisfied with the shipping charges and then duties and taxes when received. They represent almost a 50% markup on the price of the product. In Canada typically shipping is free. Thank you. Michael
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Claude F.
Rating: 5 out of 5
following a purchase from 14/04/2026
Perfect
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Response from L’Atelier du Vin
Hello Claude,
We warmly thank you for your positive feedback and are delighted to learn that you are satisfied with your experience with us. Your satisfaction is our greatest reward.
Best regards,
The team at l'Atelier du Vin
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Daniel T.
Rating: 5 out of 5
following a purchase from 10/04/2026
Products meet my expectations. Fast delivery
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Response from L’Atelier du Vin
Hello Daniel,
We warmly thank you for your positive feedback! We are delighted to learn that our products met your expectations and that the delivery was quick. Your satisfaction is our greatest reward.
Sincerely,
The team at L'Atelier du Vin.
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CLAIRE C.
Rating: 5 out of 5
following a purchase from 13/04/2026
My order was a gift for friends who really appreciated the nicely presented corkscrew
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Response from L’Atelier du Vin
Hello Claire,
A big thank you for your warm feedback! We are delighted to hear that your friends appreciated their gift and the corkscrew. Please feel free to reach out to us for other occasions, it will be a pleasure to serve you again.
Best regards,
The team at l'Atelier du Vin
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Patrick C.
Rating: 5 out of 5
following a purchase from 07/04/2026
Exchange with the efficient delivery service to change the delivery address. Order confirmed and received extremely quickly. Kindness and efficiency. I recommend
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Response from L’Atelier du Vin
Hello Patrick,
We sincerely thank you for your warm feedback. We are delighted to learn that our delivery service has met your expectations with efficiency and kindness. Your recommendation means a lot to us and we would be happy to see you again very soon in our shop.
Best regards,
The team at L'Atelier du Vin
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Ghayda E.
Rating: 5 out of 5
following a purchase from 04/04/2026
Amazing service and beautiful choice
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Response from L’Atelier du Vin
Hello Ghayda,
We warmly thank you for your feedback and are delighted that our service and selection pleased you. Your satisfaction is our greatest reward.
Best regards,
The team at L'Atelier du Vin
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NICOLAS D.
Rating: 5 out of 5
following a purchase from 03/04/2026
I ordered a blade corkscrew. We were eager to uncork a stubborn cork. It was done in five seconds, while all the screw corkscrews had failed. Thank you.
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Response from L’Atelier du Vin
Hello Nicolas,
We warmly thank you for your positive feedback! We are delighted to learn that our blade corkscrew has met your expectations and allowed you to easily uncork a stubborn cork. Your satisfaction is our greatest reward.
Best regards,
The team at L'Atelier du Vin
F
Francky V.
Rating: 5 out of 5
following a purchase from 02/04/2026
A very appreciated gift by my husband, very beautiful quality and refined, delivered on time, you are serious, I recommend this product and your brand.
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Response from L’Atelier du Vin
Hello Francky,
A big thank you for your warm feedback! We are delighted that the gift pleased your husband and that you appreciated the quality of our products. Your satisfaction is our greatest reward.
Best regards,
The team at L'Atelier du Vin.
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BERNADETTE L.
Rating: 4 out of 5
following a purchase from 01/04/2026
WELL RECEIVED
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Yves B.
Rating: 5 out of 5
following a purchase from 29/03/2026
Very beautiful product
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James R.
Rating: 5 out of 5
following a purchase from 17/03/2026
Five stars
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Arnaud C.
Rating: 5 out of 5
following a purchase from 06/03/2026
Very good
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Emmanuel J.
Rating: 5 out of 5
following a purchase from 03/03/2026
Good product, works perfectly.
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Jean-Michel C.
Rating: 5 out of 5
following a purchase from 02/03/2026
Nickel
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Dominique S.
Rating: 5 out of 5
following a purchase from 28/02/2026
Everything is very good
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Michael C.
Rating: 5 out of 5
following a purchase from 27/02/2026
Perfect
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GILLIAN T.
Rating: 5 out of 5
following a purchase from 06/02/2026
Superb communication and an upgrade to a faster shipping method on request with a small additional fee to pay. Smooth and seamless service, and the product is beautiful, and a perfect gift
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william G.
Rating: 5 out of 5
following a purchase from 07/02/2026
good glass, clear and limpid. Promotes the wine
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Nicolas G.
Rating: 5 out of 5
following a purchase from 23/01/2026
Good quality product, delivery without problems
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