Reviews Les Trésors d’Érable

Order not complete! Never got a reply to my complaint!

The delivery went very badly, instead of the collection point nearby, I went to pick up my package 15 km from home! Thank you GLS . As long as you have this delivery man, I'll never order from you again! And I'll tell everyone about it...

They sent the parcel but never received notice of the stock , the parcel returned to them and after several requests the parcel was not sent back to me or even refunded the money

Very disappointed in their sense of customer service. A package received quickly but incomplete. 1 error may have happened, but no response to my 2 emails sent: it's not even worth 1 star.

I want to put 5 stars but can't. Excellent syrup and easy ordering and fast delivery

I did not receive my package

I refused my stale order upon arrival

I had to chase the package to several points that were actually not the delivery person's relay points. This is nonsense. Result a lot of time wasted for nothing.

A box of cookies completely broken, box also damaged, in a nickel package. I have 3 other boxes ordered with ok box. As it's for gifts, I didn't check. I hope no bad surprises. I will refrain from rating

I have been a customer of Maple Treasures for several years, the maple syrup is always of very good quality and exceptional but the maple leaf cookies have dropped dramatically in quality and when we opened the boxes we noticed the manufacturing date June 2019, we are in 2023!

Excellent product. 2 delivery problems on the same order. No response from customer service. Too bad....

Disappointed with the whisky sortilège box. It's obviously not the seller's fault, but you could warn that the box is not presentable, you know that since you pack the glasses separately from the box.

I had ordered 3 boxes of maple cookies however there is only one box in my package!!! I guess the order picker forgot the other 2... too bad for me

The product is delicious but unfortunately 3 jars out of 5 are exploded, I'm still waiting to return these 3 jars and be refunded.

Delivery fast. However, one product was missing and of the cookies were 2 of 5 packages damaged us open. Have directly written an email to date no response can not recommend the store

The boxes arrived dented, I reported it, they called me and said they were going to send them back and I didn't receive anything, I am very disappointed.

Product arrived broken. Reported 2 times without response.

I am very dissatisfied. I did not receive my order of October 15. The package was supposedly delivered to the relay point and then returned to the sender! I asked for a refund which is still not done. Today is November 10!!!!

Hello, My order arrived several days after the date I was supposed to, knowing that it was for a gift. This one has not been delivered. However I had taken an option especially for that. I am therefore particularly disappointed by the delivery time not respected despite higher costs.