9.6/10
★★★★★
based on 4288 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
Wrong order and no answer to solve the problem
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Fred F.(acheteur vérifié)
purchased on 16/03/2024 
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1/5
★☆☆☆☆
Very disappointed with Kraft Peanut Butter 1 kg. The minimum durability dates have passed (26/02/2024 and 09/03/2024).
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Marie N.(acheteur vérifié)
purchased on 31/03/2024 
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1/5
★☆☆☆☆
I did not receive this package. UPS lost the package
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Jean Paul A.(acheteur vérifié)
purchased on 21/03/2024 
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1/5
★☆☆☆☆
A wrong item has been delivered and I did not received any answer to my request by phone and email to make an exchange.
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Christine B.(acheteur vérifié)
purchased on 16/03/2024 
1/5
★☆☆☆☆
Une bière était cassée. De plus, je n'ai commandé que 7 bières sur les 11 que j'ai commandées.
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森 �.(acheteur vérifié)
purchased on 08/03/2024 
1/5
★☆☆☆☆
I am not satisfied with the order as the blueberries are not pure but contain sugar and oil. I want to return the goods. I have also sent an e-mail to the company asking for the return slip. I have not yet received a reply.
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Katarina S.(acheteur vérifié)
purchased on 01/03/2024 
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1/5
★☆☆☆☆
Did not arrive
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Shane S.(acheteur vérifié)
purchased on 17/02/2024 
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1/5
★☆☆☆☆
The product I received was old and expired just a few days after I received it. I have contacted the company several times but they don’t respond.
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Pernille Z.(acheteur vérifié)
purchased on 09/02/2024 
1/5
★☆☆☆☆
Parcel received quickly in good condition and the syrup is perfect.
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Florence L.(acheteur vérifié)
purchased on 11/02/2024 
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1/5
★☆☆☆☆
There is no tracking of the shipment and on Messenger no one responds. They have been waiting for more than 15 days.
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Matteo M.(acheteur vérifié)
purchased on 10/01/2024 
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1/5
★☆☆☆☆
Missing half the order
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Tiburce L.(acheteur vérifié)
purchased on 13/01/2024 
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1/5
★☆☆☆☆
Honestly disappointed with the customer service because I received an expired product. I contacted them the same day I received my order, the person on the phone said she would refund me, but to this day I haven't received anything. Frankly, I wouldn't recommend them again, even though I'm used to ordering from them several times a year.
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Sylvie C.(acheteur vérifié)
purchased on 12/11/2023 
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1/5
★☆☆☆☆
One bottle was missing, never received an awnser from the store!
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Aurora V.(acheteur vérifié)
purchased on 07/01/2024 
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1/5
★☆☆☆☆
Complicated delivery with UPS, we were unable to collect our order. We would have to change delivery or relay point. They didn't understand our request. In short, we don't have our parcel.
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Cindy R.(acheteur vérifié)
purchased on 06/01/2024 
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1/5
★☆☆☆☆
Delivery times respected.
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Pierre B.(acheteur vérifié)
purchased on 06/01/2024 
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1/5
★☆☆☆☆
Bottles have been offered broken . Have emailed you guys to date no response now 4 days
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Mrj J.(acheteur vérifié)
purchased on 27/12/2023 
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1/5
★☆☆☆☆
My package was not given a commercial invoice. And is now being returned to les tresors. I should have received the by now, but customer service would not answer me back
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Justin P.(acheteur vérifié)
purchased on 20/12/2023 
1/5
★☆☆☆☆
No serious follow-up when there's a problem I'm still waiting for my order and no news. They were gifts for Christmas
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Philippe S.(acheteur vérifié)
purchased on 07/12/2023 
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1/5
★☆☆☆☆
Not yet received my parcel!! so not happy!
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Dany D.(acheteur vérifié)
purchased on 21/12/2023 
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1/5
★☆☆☆☆
I still haven't received my order
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Christiane S.(acheteur vérifié)
purchased on 29/09/2023 
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