8.6/10
★★★★☆
based on 2306 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
First delivery not arrived! I had to make a statement about the honor! Like I'm a thief! Not my fault your delivery guys are unreliable !!!!!
Reviewer icon
Christophe B.(acheteur vérifié)
Translated review
3/5
★★★☆☆
Hello, The after-sales service took a little delay but I got satisfaction. Thank you for your help,
Reviewer icon
David V.(acheteur vérifié)
Translated review
3/5
★★★☆☆
Quality OK, support OK, but a month delay is too long.
Reviewer icon
Geoffrey P.(acheteur vérifié)
Translated review
3/5
★★★☆☆
The product is conform (a replacement battery), however I did not need the screwdrivers. I have to say that it's a pity that it's a waste of money... The product description lacks detail.
Reviewer icon
Francois C.(acheteur vérifié)
Translated review
3/5
★★★☆☆
Some good and some bad: - the site is quite slow despite the fiber, some modules are not displayed at all times (the selection card for delivery Chronopost Pick Up for example). - some information makes you smile: (I order a phone screen, so, a priori my phone is out of order), "you will be kept informed by sms of the progress of your delivery..." - my first delivery, the product was announced delivered within 7 to 10 days, I waited about 1 month before being delivered. - The online chat and after sales service are top notch, quick and clear answers, simple procedure and acknowledgements by email... Great! - I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product. - I received a credit note following an order error (on my part). The credit note came with free Chronopost Pick Up shipping. It is very commercial on your part but the code of the credit is blocked on only 1 mode of delivery, if this one does not suit the customer he will not be able to use his credit... Maybe you should dissociate the credit and the discount on shipping...
Reviewer icon
Simon B.(acheteur vérifié)
Translated review
3/5
★★★☆☆
There is a missing product ordered, not delivered I have no news!
Reviewer icon
Isabelle S.(acheteur vérifié)
Translated review
2/5
★★☆☆☆
The description of the contents of the screwdriver kits is not precise enough to make the choice of the model safe.
Reviewer icon
Catherine D.(acheteur vérifié)
Translated review
Answer from MacManiack
Hello Catherine, Thank you for your comment and we are sorry to see that your order did not give you complete satisfaction. It seems that you have not yet contacted our team about this issue. If you need assistance, please contact our team at [email protected] : our team will be happy to help you 🙂 Have a great day! Sincerely, The MacManiack Team
3/5
★★★☆☆
Because no way to contact
Reviewer icon
Lyly C.(acheteur vérifié)
Translated review
3/5
★★★☆☆
The site is good but there are too many ads that prevent you from seeing what you are looking for.
Reviewer icon
Lamine S.(acheteur vérifié)
Translated review
3/5
★★★☆☆
Too long a delay
Reviewer icon
Mathias B.(acheteur vérifié)
Translated review
2/5
★★☆☆☆
Very good site and easy to navigate. However... I've been waiting more than a month for an iPad cover and a protective glass and after an email, I'm told that there is no more model and that we are waiting for it. Maybe we should do something to report your unavailability.
Reviewer icon
Nicolas D.(acheteur vérifié)
Translated review
Answer from MacManiack
Hello Nicolas, We thank you for your comment and are sorry to hear about your dissatisfaction. In this case, the availability of the products is indicated online, near the button of addition to the basket, and we offer the possibility of pre-ordering, reason for which there is no blocking when you add a product out of stock to the basket. Our team remains at your disposal for any further information and does its best to improve your customer experience. Have a nice day. Sincerely, The MacManiack Team
3/5
★★★☆☆
Delivery ok Product bad quality
Reviewer icon
Nathan S.(acheteur vérifié)
Translated review
3/5
★★★☆☆
Hello The smallest screwdriver concerning the 2 screws to remove the shell of the iPhone 6 does not hook the screws I think to a manufacturing problem well to you
Reviewer icon
Jean-luc V.(acheteur vérifié)
Translated review
3/5
★★★☆☆
I was sent the wrong model
Reviewer icon
Alain R.(acheteur vérifié)
Translated review
2/5
★★☆☆☆
The photo of the battery for iphone6 proposed by macmaniack is identical to the original battery.... but the one delivered is not the one!!! I'm not sure how to get a better idea of what's going on with this one, but I'm sure it's a good one.
Reviewer icon
Pascal B.(acheteur vérifié)
Translated review
Answer from MacManiack
Hello Pascal, Thank you for your comment. However, the photo online of the iPhone 6 Battery (Premium Quality) is absolutely not the photo of an official battery, and for good reason: it is not, as we indicate. It is indeed a compatible part. We also note that you have not contacted our team on this subject: do not hesitate to write to us at [email protected] if necessary, our team will be happy to help you. Have a nice day. Sincerely, The MacManiack Team Sincerely, The MacManiack Team
3/5
★★★☆☆
Order received partially, apparently the articles are not in stock at the validation of the order, it is long....
Reviewer icon
Bee P.(acheteur vérifié)
Translated review
2/5
★★☆☆☆
Received half an order after more than 1 month and missing item still unavailable .....
Reviewer icon
Olivier D.(acheteur vérifié)
Translated review
Answer from MacManiack
Hello Olivier, Thank you for your comment. The carriers have experienced an unprecedented increase in activity in recent months, and major disruptions from one country to another. Delivery times may therefore be longer than normal during this period and we are sorry for the impact this may have had on this delivery. However, it appears that you have not yet contacted our team regarding this outstanding order. Please contact us at [email protected] and our team will be happy to help you 🙂 Have a great day! The MacManiack team
3/5
★★★☆☆
Fast shipping, quick pick up, but product seems fragile
Reviewer icon
Julia P.(acheteur vérifié)
Translated review
3/5
★★★☆☆
I have to say that I am very satisfied with the product. I have to say that I am very satisfied with the product. Otherwise, the product is conform.
Reviewer icon
Éric C.(acheteur vérifié)
Translated review
3/5
★★★☆☆
Delivery time much longer than expected
Reviewer icon
Olard G.(acheteur vérifié)
Translated review