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A
Rating: 5 out of 5
Very fast in shipping, great communication and easy to return and exchange.
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 234 published reviews
Summary of reviews
Mundo-Surf consistently delivers quickly and reliably, with fast, precise shipping and on-time delivery that keeps customers satisfied and returning for future purchases. Customers highlight careful packaging, careful handling of bulky items, and products arriving in perfect condition or better than expected, reinforcing trust in the store’s reliability and attention to detail. Helpful, professional service and knowledgeable recommendations stand out, with several mentions of friendly, responsive interactions and clear guidance during the buying process. Overall, shoppers praise the store for efficient transactions, strong product availability, and a positive, stress-free shopping experience.
All reviews
A
Rating: 1 out of 5
Unfortunately, I will not buy again after my bad experience and I do not recommend it to anyone. They do not give solutions
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Response from Mundo-Surf
Good afternoon Batista, We are sorry to hear that you had a bad experience buying from us. We have sent the board you bought from us, that is a JS Monsta Box HyFi easy rider in 6'2. As you have been able to see in the official JS catalog that we have sent you by mail, there is only one model of Monsta Box. There is no 2020 model and no 2020 model. Even so, if this surfboard is not to your liking you can return it without any problem, we will be happy to help you choose another one instead or if you prefer we will refund you. Best regards Sebastian
C
Rating: 5 out of 5
We loved it! Super fast order and the package was fantastic.
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S
Rating: 5 out of 5
Super easy to find the product, excellent description and great sizing.
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B
Rating: 5 out of 5
Everything perfect. Very good and elastic cover. advice to all, a quality product, compared to the others I have, this is very good.
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E
Rating: 5 out of 5
everything ok
I
Rating: 5 out of 5
Everything was great. They met delivery deadlines, the web very complete and intuitive, and the perfect wetsuit.
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D
Rating: 5 out of 5
The shipment to the Canary Islands was very fast, 3 days, but I made a purchase of 330 euros, plus 24 shipping and they did not warn me that I had to pay 35 euros customs. They told me in the post office as a surprise, because if the value of what is going to be sent exceeds 150 euros they charge me DUA.
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C
Rating: 4 out of 5
Fast delivery and truthfulness in the product.
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G
Rating: 5 out of 5
Three well
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C
Rating: 5 out of 5
I am from Chile and it arrived in the days the shipment was scheduled. Excellent service and highly recommended. Serious in their management.
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A
Rating: 5 out of 5
Everything perfect and the service was great
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M
Rating: 5 out of 5
Wide variety of all types of cutting-edge equipment
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M
Rating: 5 out of 5
It arrived very quickly and in very good condition.
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S
Rating: 1 out of 5
Neither of the two orders have arrived yet this is unbelievable.
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Response from Mundo-Surf
Good morning Santiago, We are sorry to hear that you have not yet received your orders. Some of the orders to the Canary Islands are suffering a long delay because customs is holding them for a while, and we don't know why. My colleague Ignacio talks to them every day trying to solve the problem. We hope it will be solved soon and you can receive them as soon as possible and enjoy them. Best regards Laura
L
Rating: 1 out of 5
Too much time fr the delivery
Response from Mundo-Surf
Good morning Luiz, I am very sorry for the delay in the delivery of your order, I have just spoken with the transport agency and they tell me that it is in delivery today. I hope you enjoy your products. Best regards Laura
G
Rating: 5 out of 5
Everything perfect. Fast delivery.
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S
Rating: 5 out of 5
Fast delivery and perfect product
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M
Rating: 5 out of 5
Up-to-date information, good price, good product description and on-time delivery.
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S
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
An easy process to choose the things I needed. The items were received quickly and well packaged.
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M
Rating: 5 out of 5
Everything perfect, fast and efficient delivery. 100% recommendable.
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J
Rating: 4 out of 5
Punctual! but the package was damaged and poorly protected. Contents in good condition.
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R
Rating: 5 out of 5
The order arrived promptly and without any problem. Many companies put problems to send to the canary islands, so it is appreciated when it is not.
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P
Rating: 5 out of 5
Serious and on time
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S
Rating: 5 out of 5
Very satisfied. Fast shipping to the Canary Islands.
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J
Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
Fast and secure in the purchase, prancha science style incrível. O serviço de entrega é péssimo, deviam mudar isso!
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J
Rating: 5 out of 5
all right
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D
Rating: 5 out of 5
Impeccable!
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M
Rating: 5 out of 5
The order arrived on the date indicated despite the fact that it was a holiday and very busy. It came perfectly protected ?
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P
Rating: 3 out of 5
Shipping takes a few days
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M
Rating: 5 out of 5
Beautiful
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M
Rating: 5 out of 5
Great....!!!!
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L
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend them!
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D
Rating: 5 out of 5
Very Professional, fast and perfect! Quick to answer if you have any questions. I recommend! Thank you!!
J
Rating: 5 out of 5
Everything correct and very fast!
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U
Rating: 5 out of 5
All correct !!!!
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C
Rating: 3 out of 5
All very good except the product does not meet the description.
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A
Rating: 5 out of 5
Very good experience with the service and the purchase. The guy who attended me was very helpful and answered all my questions. Very happy.
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