Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.
All reviews
D
Daniel M.
Rating: 5 out of 5
following a purchase from 02/02/2022
The shipment to the Canary Islands was very fast, 3 days, but I made a purchase of 330 euros, plus 24 shipping and they did not warn me that I had to pay 35 euros customs. They told me in the post office as a surprise, because if the value of what is going to be sent exceeds 150 euros they charge me DUA.
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Carmen C.
Rating: 4 out of 5
following a purchase from 30/01/2022
Fast delivery and truthfulness in the product.
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gael P.
Rating: 5 out of 5
following a purchase from 31/01/2022
Three well
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C
claudio C.
Rating: 5 out of 5
following a purchase from 30/01/2022
I am from Chile and it arrived in the days the shipment was scheduled. Excellent service and highly recommended. Serious in their management.
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angel F.
Rating: 5 out of 5
following a purchase from 01/02/2022
Everything perfect and the service was great
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MANUEL C.
Rating: 5 out of 5
following a purchase from 31/01/2022
Wide variety of all types of cutting-edge equipment
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Maria Luisa C.
Rating: 5 out of 5
following a purchase from 31/01/2022
It arrived very quickly and in very good condition.
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S
Santiago A.
Rating: 1 out of 5
following a purchase from 26/01/2022
Neither of the two orders have arrived yet this is unbelievable.
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Response from Mundo-Surf
Good morning Santiago, We are sorry to hear that you have not yet received your orders. Some of the orders to the Canary Islands are suffering a long delay because customs is holding them for a while, and we don't know why. My colleague Ignacio talks to them every day trying to solve the problem. We hope it will be solved soon and you can receive them as soon as possible and enjoy them. Best regards Laura
L
Luiz Francisco S.
Rating: 1 out of 5
following a purchase from 26/01/2022
Too much time fr the delivery
Response from Mundo-Surf
Good morning Luiz, I am very sorry for the delay in the delivery of your order, I have just spoken with the transport agency and they tell me that it is in delivery today. I hope you enjoy your products. Best regards Laura
G
Gabriel G.
Rating: 5 out of 5
following a purchase from 22/01/2022
Everything perfect. Fast delivery.
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Sagrario A.
Rating: 5 out of 5
following a purchase from 26/01/2022
Fast delivery and perfect product
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Margarita M.
Rating: 5 out of 5
following a purchase from 24/01/2022
Up-to-date information, good price, good product description and on-time delivery.
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Solene R.
Rating: 5 out of 5
following a purchase from 23/01/2022
Perfect
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Brian P.
Rating: 5 out of 5
following a purchase from 23/01/2022
An easy process to choose the things I needed. The items were received quickly and well packaged.
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Mark W.
Rating: 5 out of 5
following a purchase from 23/01/2022
Everything perfect, fast and efficient delivery. 100% recommendable.
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J
Josep B.
Rating: 4 out of 5
following a purchase from 21/01/2022
Punctual! but the package was damaged and poorly protected. Contents in good condition.
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R
RODRIGO G.
Rating: 5 out of 5
following a purchase from 17/01/2022
The order arrived promptly and without any problem. Many companies put problems to send to the canary islands, so it is appreciated when it is not.
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Philippe A.
Rating: 5 out of 5
following a purchase from 20/01/2022
Serious and on time
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Stefan W.
Rating: 5 out of 5
following a purchase from 16/01/2022
Very satisfied. Fast shipping to the Canary Islands.
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juan pedro M.
Rating: 5 out of 5
following a purchase from 18/01/2022
Very good
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G
Gil F.
Rating: 5 out of 5
following a purchase from 17/01/2022
Fast and secure in the purchase, prancha science style incrível. O serviço de entrega é péssimo, deviam mudar isso!
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Juan Manuel J.
Rating: 5 out of 5
following a purchase from 16/01/2022
all right
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Daniela L.
Rating: 5 out of 5
following a purchase from 15/01/2022
Impeccable!
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M
Manuela P.
Rating: 5 out of 5
following a purchase from 25/12/2021
The order arrived on the date indicated despite the fact that it was a holiday and very busy. It came perfectly protected ?
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P
Pedro T.
Rating: 3 out of 5
following a purchase from 11/01/2022
Shipping takes a few days
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M
Maria Paula T.
Rating: 5 out of 5
following a purchase from 13/01/2022
Beautiful
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Marcos G.
Rating: 5 out of 5
following a purchase from 12/01/2022
Great....!!!!
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Luis M.
Rating: 5 out of 5
following a purchase from 09/01/2022
Very good, impeccable service, careful and attentive. I recommend them!
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Davide M.
Rating: 5 out of 5
following a purchase from 08/01/2022
Very Professional, fast and perfect! Quick to answer if you have any questions. I recommend! Thank you!!
J
Joshua M.
Rating: 5 out of 5
following a purchase from 07/01/2022
Everything correct and very fast!
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Unai G.
Rating: 5 out of 5
following a purchase from 03/01/2022
All correct !!!!
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Cristian A.
Rating: 3 out of 5
following a purchase from 05/01/2022
All very good except the product does not meet the description.
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A
Alexandra H.
Rating: 5 out of 5
following a purchase from 04/01/2022
Very good experience with the service and the purchase. The guy who attended me was very helpful and answered all my questions. Very happy.
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A
Almudena Escola infantil Abrente P.
Rating: 4 out of 5
following a purchase from 01/01/2022
Fast purchase, super fast delivery the website very well, but through the application I had some problems at the time of processing the order.
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F
Francisco Javier Á.
Rating: 5 out of 5
following a purchase from 02/01/2022
The order was delivered on time and very good telephone support, once the product was received, to solve any doubts. I think that for quality and price is more than reasonable.
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A
ana M.
Rating: 5 out of 5
following a purchase from 30/12/2021
Very pleased. Both with the products and the attention I have had at all times. Thank you. Keep it up. ??
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R
Ramón R.
Rating: 4 out of 5
following a purchase from 02/01/2022
Overall good.
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M
Mar C.
Rating: 1 out of 5
following a purchase from 28/12/2021
Disappointment with this company, I order a wetsuit that in the end is not the right size. I'm going to make the return and I have to pay for it! And not content with that I go to the post office and they ask me for the return of 10 euros! One and no more! Obviously I will not order again the next size knowing that if it does not fit I have to pay for the return!
I will never order again, many surf stores on line they take care of the returns.
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Response from Mundo-Surf
Good afternoon Mar, I am sorry that the size you received is not the right one. According to our general conditions of use in section 8, returns and right of withdrawal, the return costs are borne by the customer except orders placed by PayPal. I explain it in detail here https://www.mundo-surf.com/es/info/7-condiciones-generales-de-uso#punto8. If you want another size you can indicate it in the package and we will send it to you at our costs. Regards Laura
A
Aurelio V.
Rating: 5 out of 5
following a purchase from 02/01/2022
Everything perfect and on time!
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Tais M.
Rating: 5 out of 5
following a purchase from 28/12/2021
I ordered a case of speaking an invention for my boy and he is delighted! I also received the order very well packaged and very fast. Everything was perfect!
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