Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.
All reviews
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 16/05/2021
The order has arrived in perfect condition, and the board I ordered that was custom made came perfect. The only negative are the delivery times. I ordered in May and it arrived in early September.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 24/08/2021
Fast and reliable
Translated reviews
C
Compratore verificato
Rating: 5 out of 5
following a purchase from 24/08/2021
Excellent service. Shipping on time. Gorgeous Guisse table. Works beautifully. Recommended site for online purchases. Thank you.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 20/08/2021
I have purchased from them on several occasions. Professional and fast shipping!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/08/2021
The order arrived very quickly.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 20/08/2021
Seriousness and speed! A pleasure to buy in this store
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/08/2021
Two days delivery everything very easy! Thank you!
Translated reviews
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 19/07/2021
Satisfeito, no entanto, achei os gastos de envio bastante caros tratando-se de um produto com valor de cerca de 800 eur. Penso que teve a ver com o seguro de transporte.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/08/2021
I will repeat
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/08/2021
Perfect super fast shipping.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/08/2021
Excelente, tanto ao nivel da qualidade como dos prazos de entrega!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 03/08/2021
Excelente em tudo. Plenamente satisfeito e fiquei cliente!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/08/2021
Everything perfect
Translated reviews
C
Comprador verificado
Rating: 2 out of 5
following a purchase from 05/08/2021
They have charged me for a product that they did not have in stock, obviously I had to place a new order and they have not let me enjoy the discount coupon for being the first purchase, even spending more money than in the initial order.
Translated reviews
Response from Mundo-Surf
Good morning Marcio, Effectively we should have deleted the voucher that you used in your first purchase that was canceled, so you could have enjoyed it in your second purchase, we apologize for the error. We have sent you by email a discount code so you can apply it on your next purchase. Regards Sebas Customer service
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 11/08/2021
The service of Mundo-surf, perfect!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/08/2021
The attention and treatment has been 10, super fast shipping, in 2 days it was in the Canary Islands!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/08/2021
Excellent store. I placed an order to the Canary Islands and as always it arrived super fast, the product as described and the customer service perfect. 100% recommendable
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/08/2021
From the advice to the fast delivery of the products, as always great.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/08/2021
All very well
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2021
Já comprei varias vezes no Mundo Surf sem qualquer problema.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/08/2021
Top quality product, fast shipping, super attentive service ........ highly recommended.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/08/2021
Fast and perfect shipping, as always!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/08/2021
All ok
Translated reviews
V
Verified buyer
Rating: 2 out of 5
following a purchase from 15/07/2021
Shipment was extremely long while supposed to be 5 to 10 working days, it took me double the time to receive my board eventually...
Response from Mundo-Surf
Hi David,
We are sorry for the delay on the delivery of your surfboard. European delivery for surfboard are usually 5-6 business day, but for Ireland it's a bit longer, as it's an island. We hope you are now enjoying your new surfboard!
Regards,
Sebastian
Customer service
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/08/2021
Very fast order fulfillment and delivery.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/08/2021
Very fast, on schedule
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/07/2021
delivery within 24 hours and on Saturdays.
Translated reviews
Response from Mundo-Surf
Xavier! Quick as sound are the transport partners! :D
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/07/2021
I have been buying from mundosurf for many years and have never had any problems, the items are of good quality and in perfect condition. The service is excellent and everything is easy so my experience with them could not be better.
Translated reviews
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 22/07/2021
Bad shipping
Translated reviews
Response from Mundo-Surf
Hello Jeroen, we are sorry for the error with the shipment of your holster. As we discussed on the phone, we will pick up your holster today and reimburse you as soon as we receive it. Best regards and good luck Ignacio, After Sales Manager.
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 23/07/2021
I have received the kit purchased without the labels identifying the contents of the jars, and the answer when I contacted them was to smell the contents.
Translated reviews
Response from Mundo-Surf
Hello Matias, Your order consists of two repair kits with catalytic converter. As our colleagues explained to you on the phone, all the material has its identification label, both the resin and the kerosene wax. The only can that does not have its label is the catalytic converter, which was sent so that you did not have to wait for your order. It is the only one not labeled. What our colleagues also told you was that you should smell the two cans of catalyst so that you could check that they were both the same. If it has been an inconvenience, we apologize for that. We hope that your question is resolved, that you have received everything correctly and on time. Best regards and good waves. Ignacio, After-sales Manager.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/07/2021
Very good
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/07/2021
My order arrived very quickly. The wetsuit was exactly as described on the website.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/07/2021
It arrived within 48 hours of my order!
Translated reviews
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 21/07/2021
Very easy to order, good customer service and fast shipping and delivery.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/07/2021
Very fast and good product
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 21/07/2021
Very happy with the product but it said it arrived in 24 hours and it took 2 days. It expressly said if you order before 14h the next day at your home and it was not like that.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 20/07/2021
The order arrived on time, exceeded my expectations and after testing it on the board I paid for it with Squra! It couldn't be better
Translated reviews
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 20/07/2021
I ordered two bodyboards and they only sent me one, I ask for the second one and they tell me that they will send it to me and it is a lie and when I tell them that if they don't send it to me I don't want it, they lie to me again and say that they will send it to me and it will arrive the next day, I ask for the tracking number and they don't answer my messages to their wassap, I don't think these are the way to treat anyone.
Translated reviews
Response from Mundo-Surf
Hi Diego, there was an error in package preparation for which we apologize. The missing bodyboard was sent on July 28th as confirmed by our colleagues with whom you spoke, so it should have arrived already. If not, our customer service colleague will claim it right away. The no answer from whastapp is due to the fact that customer service is from Monday to Friday from 8h to 16h, so having written at 18h on Friday we could not answer you until this Monday morning. We hope that everything is solved and in a misunderstanding. We hope to see you back soon! Thank you, sorry for the inconvenience and good waves! Ignacio, Post Sales Manager.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/07/2021
Great! Competent and fast service.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/07/2021
Excellent customer service. They were very efficient and courteous even though we were suffering from the epidemic. Fast and flawless shipping. A ten.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 