Customer reviews of Mundo-Surf

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Comprador verificado

Rating: 5 out of 5

Published on 26/02/2021 à 13h55 following a purchase from 15/02/2021

Fantastic

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C

Comprador verificado

Rating: 5 out of 5

Published on 25/02/2021 à 10h58 following a purchase from 08/02/2021

Correu tudo muito bem! Desde a compra no site, ao fato que é incrível, até à entrega que foi super rápida (quando vieram entregar por acaso não estava mas foram super simpáticos ligaram e agendamos para o outro dia! super rápido! muito simpáticos!). Da minha experiência, recomendo!!! :) Thank you very much Mundo-Surf!!!

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C

Comprador verificado

Rating: 5 out of 5

Published on 24/02/2021 à 21h44 following a purchase from 08/02/2021

Keep it up, you have a happy customer!

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C

Comprador verificado

Rating: 5 out of 5

Published on 24/02/2021 à 21h43 following a purchase from 08/02/2021

Fast delivery and product as described. Good store!

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C

Comprador verificado

Rating: 4 out of 5

Published on 21/02/2021 à 20h21 following a purchase from 10/02/2021

I have shopped here several times, I really like their fast delivery.

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C

Comprador verificado

Rating: 5 out of 5

Published on 21/02/2021 à 13h15 following a purchase from 11/02/2021

In times of pandemic, they provide excellent service and offers.

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C

Comprador verificado

Rating: 5 out of 5

Published on 20/02/2021 à 14h13 following a purchase from 07/02/2021

I will buy surf items from you again.

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C

Comprador verificado

Rating: 5 out of 5

Published on 20/02/2021 à 00h19 following a purchase from 06/02/2021

muito bom

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C

Comprador verificado

Rating: 5 out of 5

Published on 18/02/2021 à 20h05 following a purchase from 07/02/2021

Fast delivery and good communication

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C

Comprador verificado

Rating: 3 out of 5

Published on 18/02/2021 à 17h39 following a purchase from 06/02/2021

one bottle came with a broken cap, but no other problems.

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C

Comprador verificado

Rating: 5 out of 5

Published on 18/02/2021 à 13h25 following a purchase from 06/02/2021

Great variety of products with good prices. Perfect delivery on time. Everything perfect.

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Verified buyer

Rating: 3 out of 5

Published on 17/02/2021 à 11h54 following a purchase from 04/02/2021

The customer support was great, but it was really disappointing when I received my package with the fins. The package was ripped, the fins were really dirty and it looked like I just bought something in second hand instead of a new pair of fins.

C

Comprador verificado

Rating: 5 out of 5

Published on 16/02/2021 à 11h55 following a purchase from 29/01/2021

very fast !!!! 5 stars!!!

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Verified buyer

Rating: 5 out of 5

Published on 15/02/2021 à 21h45 following a purchase from 17/01/2021

Everything OK. Thanks!

V

Verified buyer

Rating: 1 out of 5

Published on 15/02/2021 à 06h21 following a purchase from 31/01/2021

Just shipped in 1 package for 6 surfskate. The skate deck has been scratched all of each product. Me already comment when ordering these product to wrap bubble before send it out. But staff just ignore it.

Response from Mundo-Surf Published on 15/02/2021

Hi Nisarat,
We are sorry for the inconvenience, we have packed the 6 surfskate together to save in shipping cost, as shipping is expansive to Thailand. Next time we will separate properly each skate to avoid this kind of issues,
Regards
Sebastian

C

Comprador verificado

Rating: 3 out of 5

Published on 14/02/2021 à 22h16 following a purchase from 03/02/2021

Very nice in the attention. But the web filter does not show well what is really there. Also there was not much in stock. And finally they took more days for delivery. Bad luck with this purchase

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C

Comprador verificado

Rating: 1 out of 5

Published on 14/02/2021 à 18h43 following a purchase from 03/02/2021

After purchasing the item, a few days later they tell me that the item was not really available. They proposed another model that was clearly more expensive. I am still waiting for an answer ...

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Response from Mundo-Surf Published on 15/02/2021

Hi Giovanni and sorry for the inconvenience, due to an inventory error, the glove model you purchased is not available. My colleague Ignacio has sent you alternatives by email. If none of the proposed gloves suits you, just let him know and we will proceed with the refund. Best regards and sorry for the inconvenience, Sebas.

C

Comprador verificado

Rating: 5 out of 5

Published on 13/02/2021 à 20h33 following a purchase from 30/01/2021

5*****

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Verified buyer

Rating: 5 out of 5

Published on 13/02/2021 à 12h00 following a purchase from 03/02/2021

good stuff and really fast shipping

C

Comprador verificado

Rating: 5 out of 5

Published on 12/02/2021 à 07h19 following a purchase from 31/01/2021

Good treatment and fast delivery and comes well packaged which is to be appreciated.

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C

Comprador verificado

Rating: 2 out of 5

Published on 11/02/2021 à 15h04 following a purchase from 31/01/2021

It took a long time for my order to arrive.

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Response from Mundo-Surf Published on 12/02/2021

Hi Robin, indeed, 2 packages were sent and one was lost, having to send the material again. We apologize for the inconvenience caused, Greetings, Sebas

C

Comprador verificado

Rating: 5 out of 5

Published on 11/02/2021 à 13h57 following a purchase from 30/01/2021

Very fast

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Verified buyer

Rating: 5 out of 5

Published on 08/02/2021 à 20h42 following a purchase from 25/01/2021

Perfect.

C

Comprador verificado

Rating: 5 out of 5

Published on 08/02/2021 à 15h42 following a purchase from 26/01/2021

Lots of product variety and attentive staff, always available to answer any questions I had.

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C

Comprador verificado

Rating: 2 out of 5

Published on 07/02/2021 à 22h06 following a purchase from 16/10/2020

Well, I've been waiting for about 4 months for the surfboard, I ordered it in October 2020 and I didn't receive it until February 2021.

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Response from Mundo-Surf Published on 08/02/2021

Good morning Paco, Sorry for the delay, we had to receive the tables at the end of December, and have been delayed until the end of January. Greetings Sebas,

C

Comprador verificado

Rating: 5 out of 5

Published on 07/02/2021 à 19h01 following a purchase from 07/01/2021

Very good, good quality, lacking more variety and quantity of products.

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V

Verified buyer

Rating: 1 out of 5

Published on 07/02/2021 à 18h12 following a purchase from 24/01/2021

My order has not been received. You told me that I would have it in 2 days. I ordered it on January 24. It has no been more than 2 weeks, and you still charged me €47.80 for shipping. I asked for my shipping charge to be returned, and you have ignored me.

Response from Mundo-Surf Published on 08/02/2021

Hi Carmen,
you should get your parcel soon, the parcel is in Azore Island since day 4. It looks like the custom are making the process slower. Please find below your tracking link:
https://m.asmred.com/e/543405421/9580-115
Regards
Sebas

C

Comprador verificado

Rating: 5 out of 5

Published on 06/02/2021 à 18h40 following a purchase from 27/01/2021

Quality and price

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V

Verified buyer

Rating: 5 out of 5

Published on 05/02/2021 à 08h33 following a purchase from 22/01/2021

Arriver a l'ile de la Reunion rapidement sans trop de frais de douane.
Produits impeccables.

C

Comprador verificado

Rating: 5 out of 5

Published on 03/02/2021 à 11h28 following a purchase from 17/01/2021

Very good

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Comprador verificado

Rating: 5 out of 5

Published on 03/02/2021 à 00h11 following a purchase from 22/01/2021

Fast and great

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Comprador verificado

Rating: 5 out of 5

Published on 01/02/2021 à 20h17 following a purchase from 21/01/2021

Very kind sellers, advising me what suited me best. The shipping was very fast and everything was correct. I can't say anything about the board yet! When they let us leave my community... I will value it...?

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Comprador verificado

Rating: 5 out of 5

Published on 01/02/2021 à 17h30 following a purchase from 14/01/2021

Super fast and attentive! Encanta

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C

Comprador verificado

Rating: 5 out of 5

Published on 01/02/2021 à 10h35 following a purchase from 21/01/2021

Everything perfect

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Comprador verificado

Rating: 5 out of 5

Published on 31/01/2021 à 11h46 following a purchase from 20/01/2021

Everything correct and fast. Perfect!

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Comprador verificado

Rating: 5 out of 5

Published on 30/01/2021 à 16h41 following a purchase from 17/01/2021

Very fast in the whole process of purchase and delivery. Excellent!

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Comprador verificado

Rating: 5 out of 5

Published on 30/01/2021 à 14h02 following a purchase from 20/01/2021

Everything from 10, both in the treatment and efficiency. Quality guarantee every time.

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C

Comprador verificado

Rating: 5 out of 5

Published on 29/01/2021 à 15h09 following a purchase from 19/01/2021

Excellent service. Super fast delivery and as expected. Recomendo fortemente

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A

Acheteur vérifié

Rating: 5 out of 5

Published on 29/01/2021 à 11h51 following a purchase from 18/01/2021

Perfect, fast and with no surprises.

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C

Comprador verificado

Rating: 5 out of 5

Published on 28/01/2021 à 20h10 following a purchase from 31/12/2020

I was perfectly attended both on the web and by phone.

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