Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

All reviews

C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/12/2020
Very fast service.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/12/2020
Everything perfect, as always
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/12/2020
Very good service. No negative aspects to mention
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/12/2020
Everything was perfect. The product is as requested, arrived on time and I was kept informed at all times of the status of my order in a very special way. I will definitely repeat.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/12/2020
I bought a surfboard among other things. It arrived in 48 hours and in perfect condition. The surfboard was very well packaged and protected. I had to return some booties and no problem with the refund. I will buy again for sure.
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C
Compratore verificato
Rating: 4 out of 5
following a purchase from 26/12/2020
Excellent service. Only flaw the packaging could have been definitely more protective. Otherwise all ok!
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V
Verified buyer
Rating: 5 out of 5
following a purchase from 26/12/2020
4
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 24/10/2020
Correct without further ado.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/12/2020
Excellent quality and price and very good personal treatment
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C
Comprador verificado
Rating: 1 out of 5
following a purchase from 05/12/2020
I still haven't received the skateboard and I've been waiting for a month.
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Response from Mundo-Surf
Good morning Arturo, GLS tells us that they can not deliver your package because the address is incomplete, and we can not contact you by phone. Please send the correct address to [email protected] so we can solve the issue. Regards Sebas
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
perfect
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 22/12/2020
All very well except one of the items that did not arrive, the order took only six days to reach me in the Canary Islands being in Christmas time. The only problem was that I forgot one of the items that did not arrive.
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C
Compratore verificato
Rating: 5 out of 5
following a purchase from 22/12/2020
Very helpful staff for any information, order arrived quickly despite being under the holidays! And of course perfect item!
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 19/12/2020
all ok
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/12/2020
Quality and speed ?????
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/12/2020
All good.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 20/12/2020
They are very up to date with what they have in stock, they prepare the shipments quickly.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/12/2020
I had a slight problem with the carrier and the attention was excellent, in the end it was resolved but I felt supported at all times.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/12/2020
Speed and professionalism
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C
Comprador verificado
Rating: 3 out of 5
following a purchase from 07/10/2020
Lack of feedback regarding the recall of the product. Compensated by the response via whatsapp.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/12/2020
Always five stars! After a long time, always five stars! Thank you!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/12/2020
Very good and very fast
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/12/2020
Mundo-Surf a compre experiência fantástica, envio super rapido. Vou voltar a comprar... Já estou de olho a um kit Retro fish ;)
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/12/2020
a 10
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/11/2020
A friendly and efficient team
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/10/2020
The covid complicated my purchase by causing delays in the order. But they kept me informed and met the deadlines they mentioned.Couldn't ask for more.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 11/11/2020
The staff is very attentive and pleasant.
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C
Compratore verificato
Rating: 5 out of 5
following a purchase from 14/12/2020
Perfeito. Produto chegou no prazo definido e em perfeitas condições. Foi a primeira vez que utilii o serviço e recomendo.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Very good
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V
Verified buyer
Rating: 5 out of 5
following a purchase from 03/12/2020
It was great!
The web site is TOP and mundo surf guys help me to buy my gift!
SUPERRR!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/12/2020
Fast and everything in order with the order!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/12/2020
Everything was perfect.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/12/2020
Excellent in everything, articles, shipping,...
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/12/2020
the goddamn thing!
I ordered it one day from Barcelona and I had it the next day!
Thank you!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/12/2020
Quickly, from one day to the next.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/12/2020
Good customer service, they help you with your purchase etc.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 11/12/2020
Fast delivery
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/12/2020
Arrived super fast, well packaged, perfection is the right adjective for my gratitude.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/12/2020
Arrived in perfect condition and very fast
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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/12/2020
Efficient
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