English 
M
Rating: 5 out of 5
Magnificent experience. Everything is organized in the best details.
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Customer reviews of Paris en un Clic
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 1 696 published reviews
Summary of reviews
Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.
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M
Rating: 5 out of 5
Quick and simple reservation.
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S
Rating: 3 out of 5
The play was very good. But the service at the restaurant was not very satisfactory. Ready to discuss it in person
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I
Rating: 5 out of 5
Very nice boat ride on the Seine for Mother's Day. The staff was very attentive, we ate well, and the setting was very warm. We recommend without any doubt for a relaxing and pleasant moment.
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G
Rating: 5 out of 5
Perfectly friendly welcome and very professional person on the phone for information, perfect
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P
Rating: 5 out of 5
Wonderful experience, organized in every single detail, all synchronized with the beautiful and sparkling Eiffel Tower at 23:00 sharp. Thank you so much to all the Staff!
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M
Rating: 5 out of 5
Very informative workshop and the tasting was excellent
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H
Rating: 1 out of 5
Upon arrival, we just asked if our 82-year-old mother could go through a special access, the young employee with long hair and glasses responded to me like a dog even though my question was phrased very politely! So young lady, if you work in customer relations, the least you can do is to be polite too instead of being aggressive as she was! Disgraceful! In the future, I will choose another booking site for my next visit!
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Response from Paris en un Clic
Dear Madam,
We have carefully noted your message. We are sorry for this event and regret the response you received on-site from the Bateaux Mouches company. However, we would like to clarify that we are Paris en un Clic and not the Bateaux Mouches company. Our platform is responsible for marketing a large number of venues in Paris (Cabarets, cruises, theaters, tours....). This does not diminish your disappointment regarding the response you received, however, we wanted to clarify things, particularly regarding your comment. In your review, the first comment (rated 1) concerns our services (the reservation and reception of your e-tickets), the second (rated 2) concerns the on-site service provided by the supplier, namely the Bateaux Mouches Company.
We remain at your disposal for any further clarification.
Best regards,
We have carefully noted your message. We are sorry for this event and regret the response you received on-site from the Bateaux Mouches company. However, we would like to clarify that we are Paris en un Clic and not the Bateaux Mouches company. Our platform is responsible for marketing a large number of venues in Paris (Cabarets, cruises, theaters, tours....). This does not diminish your disappointment regarding the response you received, however, we wanted to clarify things, particularly regarding your comment. In your review, the first comment (rated 1) concerns our services (the reservation and reception of your e-tickets), the second (rated 2) concerns the on-site service provided by the supplier, namely the Bateaux Mouches Company.
We remain at your disposal for any further clarification.
Best regards,
J
Rating: 5 out of 5
We had a unique and wonderful experience. The welcome from the people who took care of us was perfect; good mood and availability were present.
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M
Rating: 3 out of 5
Quiet nice boat tour, but not interesting if you cannot be on the top of the boat.
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M
Rating: 3 out of 5
Nice cruise, but it would be better to give headphones for the guide instead of listening all the time to someone talking in a foreign language.
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B
Rating: 2 out of 5
We were disturbed by many people shouting on the boat. The staff tried to stop them and thank you to them, but when they saw it wasn't working, they stopped the comments. As someone who is not an expert in the city of Paris and wanted to show the monuments to my goddaughter while teaching her things, it was a lost cause and I had to manage with the app.
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M
Rating: 5 out of 5
Everything was perfect.
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A
Rating: 4 out of 5
Generally good. Very pleasant waiter. Music a bit loud. Appetizer correct but nothing more (champagne, mojito). Overall very satisfying.
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C
Rating: 1 out of 5
Hello, I would have liked to give a better rating to this service but we could not appreciate the views of Paris. We were seated but many people stood in front of us preventing us from seeing. What's the point of having seats then? It's a shame.
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V
Rating: 4 out of 5
Friendly staff :)
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S
Rating: 5 out of 5
Our day in Versailles was magnificent. We had no idea of the sheer size and splendour of this incredible Palace and gardens. Unfortunately we did not have time to see Petit Trianon, Marie Antoinette's little hamlet, as by the time we got there it had closed. However, the history of Versailles was so captivating, the sheer decadence, opulence and symmetry of this incredible Palace and garden is a must to see. The history and timeline of the Monarchy is so interesting. The decor of each room is exquisite. I just fell in love with Versailles and will be back. Thank you very much.
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C
Rating: 5 out of 5
Very nice experience and everything went as planned for both the reservation and the show! Thank you! We had a wonderful evening.
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D
Rating: 5 out of 5
An unforgettable experience, don't hesitate for a second.
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C
Rating: 4 out of 5
Customer service is attentive, always there to facilitate procedures, I recommend.
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P
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Quick response to my questions.
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A
Rating: 5 out of 5
Very nice stay
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M
Rating: 5 out of 5
Very pleasant stroll on the Seine. Plenty of space despite the heavy traffic.
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P
Rating: 3 out of 5
Way too much waiting. The audio texts are not updated, it's a shame to only talk about the old history and not the more recent one. I was disappointed not to pass in front of Notre Dame.
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J
Rating: 4 out of 5
It's a shame there was no announcement regarding the main sites or monuments seen along the way, also no announcement (or prior info) for the availability of the 'apéros'. Aside from these 2 remarks (which were also shared with other passengers), everything went very well.
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N
Rating: 5 out of 5
Generally correct, it would be better to organize the passage of disabled people when the doors open to disembark from the boat.
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S
Rating: 5 out of 5
Very well adapted for people with reduced mobility, the team is very attentive and charming
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N
Rating: 5 out of 5
Very good moment, very welcoming and helpful staff
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C
Rating: 1 out of 5
After waiting a good half hour, we finally validate our tickets at the counter. We opted for a visit on Friday as departures were every half hour. We received no information that departures were actually every 45 minutes due to boat issues. We were with children so the wait was too long and we had to leave the queue. Unacceptable not to receive information in advance. We expect a gesture from the company that made us lose our time and money.
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G
Rating: 2 out of 5
Very long wait despite the reservation, as there are no time slots to book, you just go there and wait to board. The experience is nice and suggestive, especially for the view of the Eiffel Tower, but they let too many people on the boat and you feel cramped.
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V
Rating: 5 out of 5
Great
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L
Rating: 5 out of 5
Our guide was great, we had a great visit.
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P
Rating: 4 out of 5
Very pleasant staff! Even though I understand the reasons, I regret that the walk was shortened by a few places, and not the least! The most interesting places on the boat (upstairs) were closed, forced to stay on the starboard side it is more difficult to follow the order of the places described by the audio guide (which is very well done by the way).
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F
Rating: 5 out of 5
The reservation is easy and quick. Moreover, the after-sales service is very professional and comprehensive. I recommend your site for organizing outings in Paris!
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E
Rating: 5 out of 5
A perfectly orchestrated cruise. Bravo!
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I
Rating: 5 out of 5
Tickets ordered quickly, clear proposals. Everything went very well.
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P
Rating: 5 out of 5
Perfect
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E
Rating: 4 out of 5
Very nice service. Too bad it was too quick, the trip unfortunately does not continue to Bercy... And the dinner service. The crew is very nice and attentive.
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A
Rating: 5 out of 5
Simple, practical, professional, courteous, kind and pleasant
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