Customer reviews of Paris en un Clic

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 1 708 published reviews

Summary of reviews

Paris en un Clic consistently delivers experiences that highlight smooth organization and attentive service, with multiple reviews praising precise, serious, and responsive handling by staff and guides. Guests repeatedly mention well-structured days, engaging and informative commentary, and top-notch guidance during cruises and visits, including clear explanations and a friendly, humorous approach. The experiences showcase reliable logistics, enjoyable meals and views, and easy booking and access, with many noting how the team adapts and remains available to assist. Overall, the store’s strengths lie in professional presentation, dependable support, memorable tours, and well-organized events.

All reviews

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Geneviève B.
Rating: 5 out of 5
following a purchase from 02/06/2026
Have a good day for all of us. Very good guide, to recommend. Thank you and see you soon.
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Bernadette F.
Rating: 3 out of 5
following a purchase from 31/05/2026
Very noisy, quite long to be served. The appetizer was served at the same time as the starter, I had to ask for the wine, I think there was a lack of staff.
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Patryk D.
Rating: 1 out of 5
following a purchase from 29/05/2026
This Seine River cruise was one of the worst experiences of our trip to Paris. We had to wait in line for more than two hours before boarding. The crowd management was terrible, and people were pushing aggressively just before we got on the boat. At one point, my 5-year-old child was almost crushed in the crowd, which was very frightening. The boat itself was outdated and poorly maintained, with broken chairs and worn facilities. Overall, the experience was stressful, uncomfortable, and not worth the time or money. I would not recommend this cruise to anyone. There are much better ways to enjoy Paris than spending hours in a chaotic queue for a disappointing boat ride. This cruise on the Seine was one of the worst experiences of our stay in Paris. We had to wait more than two hours in line before boarding. The organization was catastrophic and people were pushing just before boarding. At one point, my 5-year-old child almost got crushed by the crowd, which was very frightening. The boat itself was outdated and poorly maintained, with broken chairs and facilities in poor condition. Overall, the experience was stressful, uncomfortable, and absolutely not worth the time or money spent. I do not recommend this cruise to anyone. There are much better ways to enjoy Paris than spending hours in a chaotic queue for a disappointing boat ride. Save your money and avoid this cruise.
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Corinne H.
Rating: 5 out of 5
following a purchase from 30/05/2026
Always very well organized. Very good provider who always has great proposals
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Irène S.
Rating: 5 out of 5
following a purchase from 31/05/2026
Very good
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Huguette M.
Rating: 5 out of 5
following a purchase from 31/05/2026
Everything was perfect. The organization, the presentation, the flavors. We were there for Mother's Day. Very good day. Thank you
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Gerald G.
Rating: 5 out of 5
following a purchase from 30/05/2026
Very good cruise.
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Ian J.
Rating: 5 out of 5
following a purchase from 30/05/2026
Interesting and enjoyable trip on Canal St Martin with lots of information from the guide.
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Christine D.
Rating: 5 out of 5
following a purchase from 29/05/2026
Good contact on the phone. Clear explanations. Nice responsiveness.
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Danièle M.
Rating: 4 out of 5
following a purchase from 23/05/2026
Compared to previous years, a slight disappointment regarding the quality of the meal, the service, and the atmosphere on board the boat. Fortunately, these cruise lunches still exist!!
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Laurence L.
Rating: 5 out of 5
following a purchase from 29/05/2026
Beautiful walk!
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Ml L.
Rating: 4 out of 5
following a purchase from 28/05/2026
Hello, it was a very pleasant experience, especially in this heat. I arrived late, but I was transferred to the next boat. The little 'hiccup' is that at 11 EUR for a glass of champagne, I would have appreciated it being in a glass and cold, not lukewarm. Best regards, Laure Bassan
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Evelyne S.
Rating: 5 out of 5
following a purchase from 23/05/2026
Service in accordance with my request
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Jean-Roch G.
Rating: 5 out of 5
following a purchase from 28/05/2026
Seeing Paris from another angle is appreciated. More disciplined passengers would have made it easier to take photos.
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Karine B.
Rating: 3 out of 5
following a purchase from 28/05/2026
Very good experience but a bit monotonous a bit too long
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Véronique B.
Rating: 4 out of 5
following a purchase from 27/05/2026
Seine cruise / canal St Martin very pleasant, the guide was excellent.
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Hassiba S.
Rating: 5 out of 5
following a purchase from 27/05/2026
A tour of Paris and its beautiful monuments with a historical summary, To be done especially at dusk to see the illuminated monuments. The Eiffel Tower shines with a thousand lights.
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Marc R.
Rating: 5 out of 5
following a purchase from 27/05/2026
Very good application
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Gina P.
Rating: 3 out of 5
following a purchase from 26/05/2026
The team is welcoming, the schedules are respected. On the school trip, it was great! Except for about ten tourists standing with umbrellas that prevent the seated children from seeing the panorama. Would do it again.
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Gloria B.
Rating: 3 out of 5
following a purchase from 25/05/2026
The cruise on the Seine was disappointing. Almost no explanation and very little information on how to access the audioguide. Very, very disappointing.
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0613121354 M.
Rating: 5 out of 5
following a purchase from 23/05/2026
A magical evening, I had booked the Bus Toqué to surprise my niece. We were welcomed by a lovely staff, smiling and attentive with impeccable service. The meal was delicious. A big thank you to the staff.
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Pierre B.
Rating: 5 out of 5
following a purchase from 24/05/2026
really great in every way
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Monique B.
Rating: 5 out of 5
following a purchase from 21/05/2026
Very good organization on Pauline's part. We arrived at the boats and were immediately taken care of. Thank you again
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David L.
Rating: 4 out of 5
following a purchase from 24/05/2026
Easy reservation but long wait on site.
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Virginie D.
Rating: 5 out of 5
following a purchase from 24/05/2026
Very good, very interesting guide
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Louise D.
Rating: 5 out of 5
following a purchase from 23/05/2026
Very pleasant!
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Jérémy P.
Rating: 5 out of 5
following a purchase from 23/05/2026
I thank Paris in one click for their kindness, their availability. Bravo for your telephone welcome.
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Stephane M.
Rating: 4 out of 5
following a purchase from 20/05/2026
various choices on available activities.
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Dominique G.
Rating: 5 out of 5
following a purchase from 23/05/2026
Very pleasant cruise with a friendly team.
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Annie C.
Rating: 5 out of 5
following a purchase from 23/05/2026
Very beautiful experience
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Maryse P.
Rating: 2 out of 5
following a purchase from 21/05/2026
I would have appreciated help finding outdoor seats, people taking up too much space, or getting us on the next boat. The view is really not good down below for discovering Paris. Lack of commentary outdoors.
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Benoit V.
Rating: 5 out of 5
following a purchase from 21/05/2026
Perfect
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Joseph P.
Rating: 5 out of 5
following a purchase from 20/05/2026
Good experience
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Severine C.
Rating: 5 out of 5
following a purchase from 20/05/2026
Very responsive, the lady contacted me by phone.. always replied to my emails… she was very accommodating… I honestly recommend without worry
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Martine C.
Rating: 5 out of 5
following a purchase from 12/05/2026
Top-notch crew and captain of the Paris sightseeing boat. My mother in a wheelchair was kindly assisted. Thank you, gentlemen M. Catillon.
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Benjamin T.
Rating: 5 out of 5
following a purchase from 19/05/2026
Everything was perfect, from the booking on the site to the validation and sending of the necessary data for boarding.
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Isabelle M.
Rating: 5 out of 5
following a purchase from 17/05/2026
We had a great time, nothing to say, the welcome, the service, the dinner, everything was perfect.
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Dorita R.
Rating: 4 out of 5
following a purchase from 17/05/2026
Super good super beautiful
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David G.
Rating: 3 out of 5
following a purchase from 14/05/2026
You must pay close attention to the port address on the confirmation, as depending on the boat, the port changes and is more than 1 km away. Traveling on the Seine lived up to all its promises: going during the day, returning at night, many visible monuments. However, the so-called "gourmet" meal was very average: overcooked meat, 4 tasteless steamed carrots, a Bordeaux at €5 a bottle, and the desserts were not defrosted at the time of service.
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