The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2024
Impossible to reach them either by email or by phone.?
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Response from Patrice Mulato EN
Hello, You can reach us by email at [email protected] or by phone at 04 78 61 38 45. Best regards, The Patrice Mulato team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2024
Fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2024
High-end service. Careful and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2024
Delivered quite quickly and easy to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2024
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/05/2024
One of the bottles opened, the product lost some of its content. Consider better packaging for the products.
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Response from Patrice Mulato EN
Hello, Please excuse us for the inconvenience caused. We are forwarding the information to our logistics team. You can send a photo of the damaged package to [email protected] and we will take the necessary steps. We remain at your disposal, The Patrice Mulato team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2024
I am satisfied with my first order. The Patrice Mulato products perfectly meet my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2024
Order received quickly
No issues
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2024
Very clear site, easy to navigate.
The test to choose the repigmenting products could be more elaborate by offering mixes and more shades based on the base color, for example.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2024
Very complete site with good explanations and especially the products are excellent: I have been using the dye for years, it does not last as long as a dye with oxidant of course, but the color is perfect, does not turn orange and does not damage the hair
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2024
Honestly, I prefer the Facebook page. Much more attractive with its videos, tips, and advice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2024
I sometimes have trouble finding the product I am looking for. You have to type the exact name otherwise through the ranges you may not necessarily find it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2024
Fast and careful shipping. Effectiveness to be tested on the treatment over 3 months.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2024
Order remained pending for 13 days without explanation. I only received a response to my email once the package was received, to inform me that it had been delivered... We can do better in terms of order tracking...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2024
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2024
Fast shipping
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2024
I ordered 3 products, a dye, a mask, and an oil. Unfortunately, the bottle of oil was poorly closed and a good part of the product leaked into the bottom of the delivery box!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2024
VERY VERY GOOD PRODUCTS - PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2024
The site is very well made
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2024
Ultra fast delivery and very well packaged. The products are, as always, of professional quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2024
I know the natural color products ONE. I am very satisfied with them
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2024
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2024
I like that the repigmenting care is in a small format because there will be less waste if I decide to change color
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2024
Super happy with the light-revealing shampoo, top quick shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2024
Okay and fast delivery. Products are always good. However, the card is huge for a small item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2024
Incredible product and perfect care for fine and fragile hair! I recommend it with my eyes closed!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2024
Order received very quickly. Neat packaging. Perfect products. I am very satisfied with my purchases!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/04/2024
High shipping costs and no delivery tracking, you have to go to the site to view the status. Given the amount of shipping fees, I find it 'borderline'.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/04/2024
Not very practical navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2024
Clear site, quality products, fast delivery... for my part, I regularly use the 'color one' dye and it's a joy for my hair!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2024
Exceptional products, I appreciate the quality of the healthy and natural components used. Thank you for this investment you have for your consumers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2024
I am very eager to see how my complaint will be handled
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2024
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Very satisfied
I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2024
This shampoo refreshes the copper color of my dye, it is great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2024
Super fast, I am delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2024
It's magical, no more yellow highlights and all my hair is soft
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2024
The products are of high quality. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2024
Navigation on the site is smooth with the very quick receipt of the order... very good products, I recommend :)
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