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A
Rating: 5 out of 5
Everything is great :) Fast delivery and great design.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 889 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
D
Rating: 5 out of 5
I have placed several orders over time for both thermo adhesive labels and adhesive labels. Always arrived on time. Excellent performance even after several washes
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K
Rating: 5 out of 5
Quality is top, prices are great, delivery is always fast. You have me as a regular customer for sure.
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E
Rating: 2 out of 5
The labels are beautiful but they come off alas!
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Response from Petit-Fernand
Good morning, I am very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please do not hesitate to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution Good day Alessio
C
Rating: 4 out of 5
Very high performing labels, they stick very well and do not come off easily. I find the clothing labels very useful and well made. The personalization makes little ones happy and makes their things even more recognizable. Only downside, very long shipping....
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E
Rating: 5 out of 5
I love these labels! I love the choices. I can't live without them! Bravo
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Response from Petit-Fernand
That's really nice of you:) We thank you for your trust, and wish you a nice day!
A
Rating: 1 out of 5
I still have not received the order, placed Oct. 13. Customer service claims that the cap is wrong and the order should go back. From the website, the order appears delivered. To whom? Absurd them and their not very credible excuses. Meanwhile they ask me if I want to reorder the labels, denying me a refund for the phantom order. Very bad service.
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Response from Petit-Fernand
Good morning Angelica, we are sorry you did not receive your order. In our exchanges we pointed out to you that the cap entered was wrong attributing to this the cause of the missed shipment. Although the error was not our fault we have equally proposed solutions and made the refund. Good day Alessio
E
Rating: 1 out of 5
The clothing labels never arrived. I have written two emails, without receiving a reply.
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Response from Petit-Fernand
Hello, I am very sorry. What is your order number please? Sandra , Petit Fernand Team
F
Rating: 5 out of 5
Labels arrived on time and beautiful as always !
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P
Rating: 5 out of 5
This is the third time I have taken the labels, and I have always been fine
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K
Rating: 5 out of 5
Everything super, always happy to return
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M
Rating: 5 out of 5
The site is very easy to use, clear and the delivery is fast and efficient. I've never been disappointed and will use this site again.
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M
Rating: 5 out of 5
Great idea for labeling things
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J
Rating: 5 out of 5
I love these little labels. This is the 4th year I've ordered them. They're very practical. I use them for all my school stuff (pens, markers, pencil cases...). They hold very well, even on the water bottle after several washes, the label is still in place. I recommend them 100%.
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Response from Petit-Fernand
Many thanks for your trust and loyalty :) A beautiful day
V
Rating: 5 out of 5
Order as expected! Quality products
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A
Rating: 5 out of 5
Very good quality
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K
Rating: 3 out of 5
Delivery took a while and the color of the stickers did not quite match the expectation. The quality of the stickers is great.
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Response from Petit-Fernand
We are sorry if the color was not satisfactory. If you wish, you can send us a photo so that we can check it.
C
Rating: 5 out of 5
Lovely choice of colours and backgrounds, affordable and quick delivery
D
Rating: 3 out of 5
I have been ordering labels for 4 years but in the last order I received, the quality of the thermoadhesive labels dropped significantly. It is much more difficult to stick them with an iron, and in one wash in the washing machine they came off. I do not recommend thermoadhesive labels.
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Response from Petit-Fernand
Good morning, We have just contacted you by email to help you with your order. We look forward to hearing from you so that we can help you as soon as possible. Mathilde , Petit Fernand Team
V
Rating: 5 out of 5
Great product,the glue holds so well, both on objects and clothes. We have been buying these products for years now and are thrilled with them. Let me just tell you that I still have the stickers from last Christmas on my windows!!????
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S
Rating: 5 out of 5
beautiful thermoadhesive labels super customizable and adhere perfectly without coming off are nice and beautiful and do their job excellently
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J
Rating: 2 out of 5
The booklet was in an envelope. It arrived totally curled and creased! As a result, all the pages I bought had a defect or blemish. The letter also looked like it had been wet once. What a pity. Not worth the money in this condition!
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Response from Petit-Fernand
It probably rained on the way! I have just sent you an email so that we can solve the problem.
S
Rating: 5 out of 5
Everything has been great so far. Delivery and hold.
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C
Rating: 5 out of 5
Superb name labels! Variety of designs available, stick-on and iron-on types, all at a very reasonable price. Also quick delivery. Highly recommended!
M
Rating: 5 out of 5
This is not the first time I always order a guarantee!
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E
Rating: 3 out of 5
They come off easily despite the fact that I bought thermoadhesive labels :(
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Response from Petit-Fernand
Good morning, I am very sorry to hear that you have experienced problems with your labels. It's abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Have a good day ? Alessio
M
Rating: 5 out of 5
Really great quality product. Very cute designs and allow for customization. Exactly what i was looking for. Quality to price ratio is good. They stick well even after washing. Delivery was standard but quick enough. Will surely recommend and order again :)
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K
Rating: 5 out of 5
Super customer service, great labels and beautiful designs! I can only recommend them!
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K
Rating: 5 out of 5
The stickers are very easy to design and the result looks great. Shipping was also very fast. I have already ordered twice and will do so again.
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M
Rating: 5 out of 5
Great choice for customizing the labels; easy to order; despite a little delay in delivery, everything was received and conformed to the order! The labels for the objects stick very well. I can't say for sure about the ones for clothes, as I haven't tried them yet!
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M
Rating: 1 out of 5
I did not receive the package
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution Good day ? Alessio
M
Rating: 3 out of 5
THE STICKERS DO NOT HOLD UP TO WASHING OR DRYING. SEVERAL STICKERS HAVE COME OFF SINCE I STARTED USING THEM. AND I DO STICK THEM ON THE BRAND/SIZE LABELS AND I DO PUT A LOT OF PRESSURE WHEN I STICK THEM ON.
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Response from Petit-Fernand
Good morning, We have just contacted you by email to help you with your order. We look forward to hearing from you so we can help you as soon as possible. Sandra , Petit Fernand Team
N
Rating: 5 out of 5
I am very pleased to have trusted Petit-Fernand. The labels are easy to attach to the clothes. They look great and you can personalize them.
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Response from Petit-Fernand
Thank you very much for your trust :) Sandra - Little Fernand
P
Rating: 5 out of 5
I really liked the stickers as they appeared on the website and we designed them.
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Response from Petit-Fernand
Good morning Pepe, thank you very much for your message and your confidence. See you soon :) Sandra - Petit Fernand
L
Rating: 5 out of 5
Always beautiful labels, fast shipping. Very satisfied
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I
Rating: 5 out of 5
Punctual in shipping, positive experience
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M
Rating: 3 out of 5
Does not hold bond on all labels
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Response from Petit-Fernand
We are sorry that the product does not give you complete satisfaction. I have just sent you an email to let you know how to proceed.
I
Rating: 5 out of 5
Accurate and quick order, I would recommend keeping in memory for each account the labels already ordered in the past so that a new order can be placed more quickly. I would add some new designs.
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S
Rating: 2 out of 5
After a few washes, the labels come off. I have problems with this new material, the ones from before were rough and stayed on without any problems. These are shiny and the hold is scarce.
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Response from Petit-Fernand
Good morning, I am very sorry to hear that you have experienced problems with your labels. We have not changed the type of materials, so we can only assume it is a defect. Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Have a nice day ? Alessio
F
Rating: 5 out of 5
I have been buying their labels for years. I really like them and they are wash resistant.
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