The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
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Raphaelle De lisle
Rating: 1 out of 5
I never received my order. I wrote to customer service and never got a reply.
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Response from Petit-Fernand
Hello, we replied on October 30. I have just sent you an email to solve your problem. Sandra , C-monetiquette Team
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Alexandra
Rating: 4 out of 5
Super glue, beautiful designs ?? fast processing, everything worked great, keep it up! One point less because I haven't fully tested them yet and they haven't been through the washing machine yet!
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Response from Petit-Fernand
Hello Alexandra. Thank you for your order. Our labels are machine washable up to 60°C and suitable for tumble drying. If you have any problems, please contact customer service. It's my team
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Noemie
Rating: 5 out of 5
Lovely quality and great service!
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Yesenia Luna
Rating: 5 out of 5
I am faithful to these labels every year and the quality is wonderful.
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Response from Petit-Fernand
Thousands of thanks for your trust Yesenia :)
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Giuseppe D.
Rating: 5 out of 5
First order perfect, second order of labels instead misplaced and they were kind enough to resend it to me at d other address! Just received! So I can confirm attentive customer service and a really efficient after sales! Rated 10 . Thank you very much!
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Rosa María Ares Ferreiro
Rating: 5 out of 5
It was what I expected. I love it.
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Response from Petit-Fernand
Thanks a lot Rosa Maria :)
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TD
Rating: 5 out of 5
Fast delivery, good quality and beautiful designs
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Silvia
Rating: 5 out of 5
I haven't actually applied the labels yet, but graphics and material look good to me (5 stars on trust)
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luciana A.
Rating: 5 out of 5
first time ke used qst labels I am very satisfied with the product
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yolanda
Rating: 5 out of 5
Excellent quality, treatment, shipping, price. What more could you ask for? Trust totsl
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Response from Petit-Fernand
Thousands of thanks Yolanda :) You don't know how excited we are to read messages like this :)
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Juju
Rating: 1 out of 5
Ordered a month ago, never received! Customer service answers me with automatic messages but no real answer and they don't want to refund me.
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Response from Petit-Fernand
Hello, unfortunately I don't see your order number here. Can you answer our messages by e-mail? That way I can help you (return the order or give you a refund) Sandra , Equipe C-monetiquette
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Mandy H.
Rating: 5 out of 5
I have ordered the stickers for the 2nd time and am delighted with them. Can only recommend it to others.
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Herkus
Rating: 5 out of 5
We in love with thermo water bottle! Toddler loves it so much! It's so amazing to have personalised thermo water bottle with you loved animals!
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Isabel
Rating: 5 out of 5
It is very easy to customize the labels, the different models are very useful for different purposes. You receive them immediately at home. 100% recommendable.
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Response from Petit-Fernand
Thank you very much for your confidence Isabel, we are very happy to read your message. Have a nice day :) Sandra
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Mama
Rating: 5 out of 5
Everything worked out great! Best quality
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Denisa M.
Rating: 4 out of 5
The stickers adhere well and the selection is very large. I have ordered twice for my daughter. One star less for the fact that they advertise that the stickers will arrive within 48 hours, we waited at least a week each time.
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Response from Petit-Fernand
Hello Denisa, Thank you for your review! We are glad that you liked our products. We offer production within 48 hours and delivery is 2-6 business days, so you cale order as promised! Team Esistmeins
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Maryna S.
Rating: 4 out of 5
Long delivery. Nevertheless, I am satisfied
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Response from Petit-Fernand
Dear Maryna, thank you very much for your review! We hope that the delivery will be faster next time! EsIstMeins Team
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María Teresa Gomar Climent
Rating: 3 out of 5
THE FONT SIZE COULD BE LARGER. IF YOU OVERDO IT A LITTLE WITH THE IRON, THE LABEL WILL BREAK DOWN. AT LEAST MY ENVELOPE WITH LABELS DID NOT HAVE THE PAPER THAT THE INSTRUCTIONS PUT ON IT. ANYWAY, IT IS A QUICK AND USEFUL IDENTIFICATION, ESPECIALLY IF IT CAN WITHSTAND WASHING, WHICH TIME WILL TELL.
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Response from Petit-Fernand
Hello and sorry if the instructions were not clear to you. There is usually a QR code on the envelope that allows you to access the instructions. There are only self-adhesive labels on your order, so there is no need to use the iron on. Mathilde , Petit Fernand Team
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Nghia Tran
Rating: 1 out of 5
Ordered 09.07.2022, never received. Wrote to customer service with no response. Finally I called and customer service made a new order. This one didn't arrive either. After several attempts by mail and phone without response I gave up. Now, 4 months later, I've asked for my money back. At least it worked.
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Response from Petit-Fernand
Hello, we're sorry the delivery didn't work twice :( Alessio , Team C-monetiquette
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Katia P.
Rating: 2 out of 5
Labels not arrived, good on the customer care who made me send them back but I still remain in trouble having to wait again. Basically two months to get labels that I need every day for the nest. You should make standard shipments faster, 10 days not even riding a horse and carriage.
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Response from Petit-Fernand
Good morning Katia, we apologize for this delay on the part of the postal service. I can confirm that the postponed order should be in the home stretch. We remain at your disposal and wish you a good day Alessio
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Elena
Rating: 4 out of 5
Beautiful labels that you design to your liking (background color, typography and name color, drawing). It facilitates the recognition of the label faster. I still need to check how it holds up to machine washing.
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Response from Petit-Fernand
Hi Elena, thanks for sharing your opinion :) Have a nice day, Sandra - Petit Fernand
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ANNIBEL CEBALLOS
Rating: 5 out of 5
I have been using the stickers for almost 4 years to identify everything in my daughter's school and camp, so far I have not had any problem, on the contrary, the school moms ask me a lot about them and I have recommended them a lot of times and almost all my daughter's class has already bought them?
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Response from Petit-Fernand
We are so happy to read messages like this :) Thank you so much for trusting us. Good day
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Julia
Rating: 5 out of 5
Very good quality. The stickers are very pretty and my children love them.
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Rebecca S.
Rating: 5 out of 5
Top!!! We are very satisfied with the stickers for objects and clothing?
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CDoor
Rating: 1 out of 5
Order still hasn't shown up and it's been over a month. Emailed their support a number of times and heard nothing.
Response from Petit-Fernand
Really sorry to read you didn't receive your order yet. We did answer your request on the 11th october. I just processed the refund.
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Anne B.
Rating: 5 out of 5
From the order to the delivery and quality of the goods, everything is top notch
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Debbie B.
Rating: 5 out of 5
Easy to order arrived promptly despite post office strikes would definitely recommend
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sophie levavasseur
Rating: 5 out of 5
Frankly nothing to complain about, fast delivery and quality products. On some garments the stickers don't stick but I know that this is not a quality defect, it's like anything else sometimes it doesn't stick! But I'm still delighted with my purchase !!!!
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Response from Petit-Fernand
Thank you for your confidence :)
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Annalisa M.
Rating: 5 out of 5
Great product Convenient practical useful
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Denis P.
Rating: 5 out of 5
Great stickers
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Rachel O.
Rating: 5 out of 5
Fast delivery...excellent quality.
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SABRINA
Rating: 5 out of 5
This is not the first time I got the labels from you and they are great ??
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Gentile C.
Rating: 5 out of 5
Everything perfect and well done. I will be back to order
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Ilona G.
Rating: 4 out of 5
I am satisfied, and would recommend it to others, I have not only ordered once, and continue to order
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Response from Petit-Fernand
Thank you for your order and thank you for your trust! Team Esistmeins
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Silvia
Rating: 5 out of 5
Well-made and durable labels. TOP!
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Raluca M.
Rating: 1 out of 5
My order never arrived,I received no response to my solicitation requesting where it went
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Response from Petit-Fernand
Good morning, we are sorry for this shipping anomaly by postal services. We have written to you privately to find a solution. Good day Alessio
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Elena Vázquez
Rating: 5 out of 5
All correct, only the delivery times could be a little shorter.
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Response from Petit-Fernand
Thank you very much for sharing your opinion :)
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Dominik
Rating: 5 out of 5
We order from you again and again. The quality of the stickers is ?
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Maria Del Rosario Linares Buch
Rating: 1 out of 5
The order never arrived. A month waiting for a refund. In short, they took my money.
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Response from Petit-Fernand
Hello Maria del Rosario, we apologize for the delay. Good morning Sandra, Petit Fernand Team
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Ganna M.
Rating: 5 out of 5
These are great stickers and long lasting.
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