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I
Rating: 5 out of 5
Simple fast compliant
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 889 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
S
Rating: 1 out of 5
Delivery and presentation was fantastic however the iron on labels are absolutely terrible and a complete waste of money. The majority peeled off almost immediately so I tried reapplying to the labels rather than the fabric of the clothes. Even these are now peeling off after two months. Avoid!
Response from Petit-Fernand
Dear Sophie, we are very sorry to hear about this! The iron-on labels should be permanent and hold for years. Please, see our email with more details and a solution to offer.
K
Rating: 5 out of 5
Fast and efficient
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J
Rating: 5 out of 5
Top notch!
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A
Rating: 5 out of 5
Perfect, good value for money. The labels fit perfectly on the clothes and don't come off even after several washes. I'm never disappointed with my orders, which always arrive promptly.
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I
Rating: 5 out of 5
Fast service and lots of label choices, I recommend!
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J
Rating: 5 out of 5
The designs are super beautiful. The quality of the labels is very high. We have ordered 3 variants and are very satisfied.
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K
Rating: 5 out of 5
Very good quality products. All adhered to the fabric impeccably. Received quickly. Nothing to say, perfect.
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B
Rating: 5 out of 5
Order received very quickly and excellent quality products. Nothing to say
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I
Rating: 5 out of 5
Superb labels, I had already ordered and I'm still delighted. Great quality and fast shipping, I recommend ++++++
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S
Rating: 5 out of 5
Very nice, I recommend it again and again?
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C
Rating: 5 out of 5
Super design
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M
Rating: 5 out of 5
Very good value for money products and fast shipping.
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N
Rating: 2 out of 5
The iron-on labels came off after a few washes. I did follow the instructions... The self-adhesive clothing labels also came off. I'm very disappointed and have to start all over again labelling clothes for school. Only the labels for objects are valid.
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Response from Petit-Fernand
Hello, have you contacted our Customer Service? We can help you. Sandra , C-monetiquette Team
J
Rating: 3 out of 5
Delivery was fast and the product were of good quality. Only problem was communicating with the customers representative
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Response from Petit-Fernand
We're happy to hear that you are happy with our products. I couldn't find any communication between our customer service and you with the name that I see here, but don't hesitate to write us an email via our contact form on our website to explain what was the problem.
M
Rating: 1 out of 5
The order is listed as shipped on October 27 and still has not arrived. I wrote to request clarification but only received an automated reply e-mail.
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Response from Petit-Fernand
Good morning, I am sorry you have not yet received your order. We have sent you an email so that we can bring you a satisfactory solution. Have a good day
H
Rating: 5 out of 5
Great. Fast delivery & reasonable price.
M
Rating: 5 out of 5
Everything perfect: both the website and the delivery.
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Response from Petit-Fernand
We are glad to read your message Maria :) thanks
N
Rating: 5 out of 5
Great labels
L
Rating: 5 out of 5
Good delivery time, nice labels, easily applied.
E
Rating: 3 out of 5
The labels are fine, but in my case they are too long and I have to cut them, as they cannot be cut to a shorter size. The quality seems fine to me, they look good on my products, and they stick in a few seconds with the iron. What I liked the least is that they took a long time to arrive.
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Response from Petit-Fernand
We regret that the delivery time is unusually long. Your order was produced within 48 hours. Mathilde , Petit Fernand Team
I
Rating: 5 out of 5
I'm really glad I chose the labels, I highly recommend them! Very serious and confiabilidad 100% fast shipping. Thank you very much !!!
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S
Rating: 5 out of 5
I have already bought several times and always the product quality and durability has been very good. Now, I also have to add that the post-sales treatment has been excellent and human, since I had a problem with an order and it was solved immediately.
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Response from Petit-Fernand
Thousands of thanks Silvia. We are delighted to read experiences like yours, and we thank you for your trust. Best regards
J
Rating: 1 out of 5
I did not receive what I ordered (a cap for a can).
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Response from Petit-Fernand
Hello, the carrier indicates that the package has been delivered. Have you tried to contact us? Anyway, I've just sent you an e-mail to solve the problem. Sandra , C-monetiquette Team
O
Rating: 5 out of 5
I am very happy with my various purchases. The shipment was very fast and the quality is top notch. I won't hesitate to order again.
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L
Rating: 5 out of 5
Super! I can only recommend it!
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P
Rating: 3 out of 5
I placed an order on 20.10.2022. On 21.10.2022, I received an email that my order had been sent. But it has not arrived. On 28/10/2022 I sent an email complaining and received no reply. Then on 10/31/2022 I called them. They were very helpful when I called them. They created a new order again. And on 11/9/2022 I finally received the order. The quality of the labels is very good, and the designs are nice, but too much delay for me. They should change the delivery service.
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Response from Petit-Fernand
Hello Pablo, Thank you very much for your order and your review! We are sorry that the post office has lost your labels initially. We are doing everything we can to make the delivery more sufficient and will look for a new partner!
J
Rating: 5 out of 5
Simply great. I've been ordering there for years and the quality is just right ????????????
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A
Rating: 5 out of 5
Sticky labels with cute and nice design, indestructible even in washing machine!!!
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C
Rating: 5 out of 5
This is the second time we have ordered name labels for our daughter and both times everything has been great. The labels stick very well.
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M
Rating: 5 out of 5
Good product quality
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Response from Petit-Fernand
Thank you for your trust Maria Luisa :)
C
Rating: 5 out of 5
Great product!
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R
Rating: 5 out of 5
Very good quality clothing labels, once adhered to the fabric they did not come off.
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C
Rating: 5 out of 5
Everything is great for me!
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S
Rating: 5 out of 5
Stick great, look good. Very fast delivery, highly recommended ????????????????????
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I
Rating: 1 out of 5
I never received my order and never got my money back.
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Response from Petit-Fernand
We're sorry the delivery didn't work out :( I've just emailed you to solve your problem. Sandra , C-monetiquette Team
S
Rating: 5 out of 5
Fast shipping Super stickers that hold super. Very cute motifs *.*
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O
Rating: 5 out of 5
Accurate and timely delivery. The labels are very nice
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M
Rating: 5 out of 5
Simple order, fast delivery, the result is always as expected, I regularly offer your labels on the occasion of a birth.
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S
Rating: 5 out of 5
Fast delivery, good quality labels, I've been using them for several years now, they correspond to my expectations, I'm very satisfied.
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