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D
Rating: 5 out of 5
Perfect service. Labels arrived as I ordered them. Everything ok. To be recommended.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 906 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
M
Rating: 2 out of 5
Took too many days to arrive
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Response from Petit-Fernand
We are sorry for the delay in delivery of your order Macarena
A
Rating: 3 out of 5
They took a long time to arrive, almost 15 days.
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Response from Petit-Fernand
We apologize for the delay in delivery of your order
L
Rating: 1 out of 5
The order never arrived, I was refunded the money after claiming it at the consumer's office.
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Response from Petit-Fernand
We are sorry for the delay of your order Celia. Please know that in case of delay or loss, we always leave the customer the option of reshipment or refund. Have a nice day
S
Rating: 5 out of 5
High quality exactly looks like what I want for my son
C
Rating: 1 out of 5
The object labels come off after a few days...I had to go over everything with scotch tape
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Response from Petit-Fernand
Good morning, we are sorry to hear that the order did not meet your expectations. please feel free to contact us by email at [email protected] communicating a photo of the defective product and we will do our best to find a solution Alessio
R
Rating: 5 out of 5
I had a problem with the reception and they solved it quickly. As for the product, I love the labels, I will definitely order more. Totally recommendable. Friendly and close treatment.
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F
Rating: 5 out of 5
Super produit!
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A
Rating: 5 out of 5
Fast and efficient. Good quality labels. Lasts through the washes
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R
Rating: 5 out of 5
I loved them
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S
Rating: 5 out of 5
Great. The package took longer than I expected and I wrote to ask. They responded very quickly and very kindly and indeed the package arrived as I had indicated. The quality is very good and they are very practical, they come great packaged with instructions for use according to the type of stickers. I highly recommend it. It is not the first time I buy your products and it will not be the last.
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D
Rating: 4 out of 5
The labels are beautiful and of very good quality, but the shipping took forever! That's the only thing they should improve.
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S
Rating: 5 out of 5
OMG!!! BEST BUY EXPERIENCE EVA!!!
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L
Rating: 5 out of 5
They are beautiful and easy to put on ?
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R
Rating: 3 out of 5
I placed an order on September 7 and after about 20 days without receiving it, customer service sent the order again. Just one day after sending it again, the first order arrived, but I informed them and they finally compensated me for the wait with the shipment of the two orders.
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Response from Petit-Fernand
Thank you for your message Raul . We hope that for your next purchase, the delivery will be faster. Regards
G
Rating: 5 out of 5
I found the labels really very nice and useful; the adhesive adherence is great. The colors are bright, and the lettering crisp, really a great product!
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B
Rating: 5 out of 5
This is the second time I have ordered labels for my children's clothes/objects and they have worked super well. They adhere well to both sneakers and clothing/items. The delivery was in a timely manner. I will definitely order again.
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V
Rating: 5 out of 5
Fast and of very good quality!
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M
Rating: 5 out of 5
Everything is great ?
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V
Rating: 5 out of 5
Love these labels, I always recommend the non iron stickers as they are so easy to use and they actually stay on. Love how customisable they are especially for the price. I have placed 3 orders so far and am sure there will be more.
R
Rating: 5 out of 5
Excellent service, on time, with the expected quality and good price.
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L
Rating: 1 out of 5
The stickers on the clothing peel off very easily. The design is very nice, but the quality is lousy.
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Response from Petit-Fernand
Hi Laura, we have sent you an email to help you with your order. It is very rare for them to come unstuck, so we will help you to resend it again. Regards
A
Rating: 3 out of 5
Excessive delay in delivery.
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Response from Petit-Fernand
We are sorry for the delay Alberto. It is true that we try to manufacture in 48h, to be delivered as soon as possible, but sometimes the delivery can reach 10 working days. Have a nice day
J
Rating: 5 out of 5
It is the 1st time I order and will not be the last, very happy with the result.
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J
Rating: 5 out of 5
Everything ok, even though it was a small order.
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S
Rating: 5 out of 5
I have purchased labels for crayons and also for clothing and find them excellent. i will definitely make the purchase again.
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F
Rating: 5 out of 5
I find myself very well, very good items. I have been ordering from this site for years. I recommend to everyone.
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C
Rating: 1 out of 5
I never received the order
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Response from Petit-Fernand
Good morning Carlotta, we are sorry for this delivery anomaly by postal services. We have made the refund as requested. Thank you for your understanding and have a nice day Alessio
L
Rating: 5 out of 5
All very well
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C
Rating: 2 out of 5
The purchase process, easy and with many options. I liked it. Now what I find deplorable is the shipping and delivery process. I spend a lot of money, big or small, it doesn't matter, and I don't even know when or if the package will arrive, I see it as third world. It has taken me a month to receive the package. It is a far cry from any other online shopping platform, where you are notified of the process, the day of receipt and it arrives in a timely manner. I will not buy any more if you do not change the system you currently have.
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Response from Petit-Fernand
Hello Carmen, we take into account all the messages from our customers, who trust our products, but in some cases, the delivery takes too long and damages our work. We hope to be able to change and offer our customers a faster and more qualitative service very soon. Regards
S
Rating: 5 out of 5
Love these sticker labels. They stay put no matter how many times the clothes/water bottles are washed and the kids love how they look too. Speedy service and dispatch too, very happy
S
Rating: 5 out of 5
Great service, enjoyed by the children and convenient for the parents!
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P
Rating: 5 out of 5
highly recommended site both for the wide choice of,very nice products and for the speed in shipping compliments
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E
Rating: 4 out of 5
The order takes a little while, otherwise everything is fine, I love your little things.
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F
Rating: 5 out of 5
Great stickers,with lots of choice of shapes and colors!!!Really nice!!! On time shipping!!!
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M
Rating: 5 out of 5
Very nice and more than practical. Very happy with both the material and the shipping. I have repeated.
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D
Rating: 5 out of 5
I am super happy with my order, as with another previous order they can't be better. Thank you
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E
Rating: 5 out of 5
I always love everything perfect ... and fast too.
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M
Rating: 1 out of 5
Order never arrived! I contacted customer service by email, but they never responded. Money thrown away
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Response from Petit-Fernand
Good morning, we apologize for this late reply. Your email had unfortunately ended up in junk mail. We have been in touch with you to find a solution. Have a good day ?
I
Rating: 2 out of 5
The truth is that the quality and the primer is quite good. That if the one in charge of making the brochure. A disaster. He mixed up my children's names and surnames wrong. So for that part a little dissatisfied.
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Response from Petit-Fernand
Good morning Isaac, we have written to you by email to help you :=) We apologize for this quality incident.