The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
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Jenny Moya
Rating: 3 out of 5
They take longer than stipulated and the product is very good, I am delighted and my children even more so.
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Response from Petit-Fernand
We apologize for the delay of your order. Have a nice day.
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Mumtaz B.
Rating: 5 out of 5
Loved the quality! Only suggestion is that the stick on labels had the iron on instructions so was slightly confused! Uniform has been for a fair few washes and labels are still intact! :)
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Federica D.
Rating: 4 out of 5
Very cute labels ....long shipping times
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Gianfranco V.
Rating: 5 out of 5
Product perfectly in accordance with what was requested and delivered on time despite a malfunction on the delivery address and a strike in the logistics sector
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SDR
Rating: 1 out of 5
We ordered items one of which had a missing piece We sent notification to customer service but no response.
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Response from Petit-Fernand
Good morning Sara, We could not trace your message, we have quidi tried to contact you to find a solution to this unfortunate inconvenience. Have a nice day ? Alessio
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Giulia
Rating: 1 out of 5
The order never arrived. I was offered a resubmission, I hope not to have a second disappointment.
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. We hope you will receive the new shipment soon A good day Alessio
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H S.
Rating: 5 out of 5
Brilliant labels been using this company for 3 years now & never had a problem with them. So easy to apply & very good in the washing machine too
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Silvia B.
Rating: 5 out of 5
I have been using the labels since my daughters attended daycare. They are so easy to use. The ones for items, even though they are washed in the dishwasher, stay intact, the ones on clothes barely get ruined after lots of washes at 60°. Price commensurate with the quality! Overjoyed with the choice
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Marco
Rating: 5 out of 5
the quality of the labels is outstanding, I was hoping for faster delivery....
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Suzi M.
Rating: 5 out of 5
Loved the flexibility of the design function online. Enjoyed handing them over for my kids to choose for themselves.
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Ani
Rating: 4 out of 5
I would give 5 stars because the products are really original and quality, but one star was taken off because of the price, which seems a bit excessive.
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Olimpia S.
Rating: 1 out of 5
Never received order
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution. Good day Alessio
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Claudia A.
Rating: 5 out of 5
Excellent product.
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LAM T.
Rating: 1 out of 5
Hello I have not received my order since September 4, 2022. Please check it again and let me know: Where is the package? I am looking forward to it. LAM
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Response from Petit-Fernand
Hello Lam. I am sorry that you have not yet received your order. Please see the reply to your email with further information.
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Karolina M.
Rating: 5 out of 5
Great quality and lovely choice of designs. Got second set for school. 1st/nursery set survived washing and tumble dryer.
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Maria
Rating: 1 out of 5
Did not receive the goods and no feedback from customer service. Can only advise against ordering here. Too bad, hope I get my money back.
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Response from Petit-Fernand
Hello Maria, we are sorry that you have not yet received your order. We reply to all customers and you probably did not reply to the general information email you received when you filled out the contact form. Please provide with your order number and and address confirmation and we will be able to provide with solution.
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Maria G.
Rating: 5 out of 5
Positive experience,very nice labels and even after machine washing they are still well attached.
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Lorena
Rating: 5 out of 5
Everything is fantastic!
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Dawn S.
Rating: 5 out of 5
I have been using these name labels for about 5 years, love them, never had a problem they are in the kids wellies,coats, lunch bags, drink bottle! I put them on everything. And love all the different logos and colours
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barbara B.
Rating: 1 out of 5
I HAVE ALWAYS BUYED FROM THEM WITH NO MAJOR PROBLEMS, ONCE IT HAPPENED TO ME THAT THE LABELS WOULD NOT REMOVE FROM THE SHEET AND THEY SENT THEM BACK TO ME, THIS YEAR IN ADDITION TO THE DELAY NOT ADDUCIBLE TO THEIR IMAGE , THE ADHERENCE OF THE LABELS ON THE COLORS LEAVES TO DESIRE .
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Response from Petit-Fernand
Good morning Barbara, we are sorry to hear that your order did not meet your expectations. Please feel free to contact us by email at [email protected] telling us uan photo of the defective product and we will do our best to find a solution Good day Alessio
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Georgia Z.
Rating: 5 out of 5
Well-made products, perfectly adhered to surfaces and garments, personalized and colorful. Arrived in a short time and at a great cost.
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Lehrgeldzahlerin
Rating: 2 out of 5
The labels look very nice but don't last two washes. It's a shame, because they don't last long when used to mark clothes and are unfortunately not worth the very reasonable price. However, they stick very well (so far and for the last 4 weeks) on flat items and items that are less exposed to wear and tear or do not need to be washed. They can therefore be recommended. I can recommend them less for clothing. Therefore only 2.5 out of 5 stars.
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Response from Petit-Fernand
We apologize for the problem with the labels. Can you please contact our customer service to find a solution?
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Marzia C.
Rating: 5 out of 5
Great experience!!! Labels as description, arrived after a week! So far after several washes a few corners have turned up but they are holding
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Alejandra Nolasco
Rating: 5 out of 5
I very well, the really bad thing was that I spent 40 and a little more and still they charged me 6 shipping. I needed it urgently so I took it but there will be no next time. I will prepare myself and buy from another one that was recommended to me. Thank you.
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Marta Dabouza Acebal
Rating: 5 out of 5
Good product and on-time delivery?
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Sven S.
Rating: 5 out of 5
Stickers are always great
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Danielle
Rating: 3 out of 5
Unfortunately very small so shitty that you can hardly read names. Unfortunately, they didn't last long either... they look cute in themselves, so it's a shame that they didn't last properly with us
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Response from Petit-Fernand
Hello Daniella. We are sorry to hear that your labels are peeling off - of course this should not happen! We have more info via email please.
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Abbie
Rating: 1 out of 5
I have brought from you for years for my daughters school uniform and this year they iron on labels have came off after 2 washes! I emailed but was told because I purchased them in July there is nothing you can do! Disappointed and won't be purchasing from you again.
Response from Petit-Fernand
Dear Abbie, we are sorry again about this situation. Our policy stated that the claim can be taken into account within a period of one month after the purchase. We are very sorry we could not help you in this particular situation. We will surely think of changing the terms and conditions in the future.
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Rebecca F.
Rating: 5 out of 5
These guys go above and beyond. Thank you
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Georgina M.
Rating: 5 out of 5
Excellent Stickers for school clothes, use them each year now Easy to create with lots of choice.
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Louise
Rating: 5 out of 5
These labels look nice and are very secure.
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Jade
Rating: 5 out of 5
Great labels, easy to iron onto my daughters clothes.
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Mimi
Rating: 4 out of 5
excellent product
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Mihaela
Rating: 5 out of 5
Loyal happy customer! Pleased with the quality, service and quality of the stickers. Design is eye-catching.
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Yolanda
Rating: 5 out of 5
Very good quality and they hold up very well, I've been using them for a few years and I'm very happy.
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Bee
Rating: 5 out of 5
I saw the advert on Instagram and read some reviews so I ordered some for my sons, while checking out, I forgot to put my post code as I only added my house number, I sent an email to the customer service and was promised another one incase the one I ordered doesn't get delivered. I received my order and it was so beautiful and exactly what I wanted and as advertised. I will be ordering some more from them. Thank you so much for a smooth transaction and great customer service.
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ANTONELLO P.
Rating: 5 out of 5
Excellent products, already tested in 2020
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Mónica
Rating: 5 out of 5
Super cool, personalized labels for objects and school clothes. Easy to apply and resistant.
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Stephanie H.
Rating: 2 out of 5
Ordered iron on labels for daughters school uniform. Look amazing however started peeling after first wash.
Response from Petit-Fernand
Dear Stephanie, our sincere apologies! Please, see the offer over the email.
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Michael S.
Rating: 5 out of 5
Fast delivery, attractively packaged, good product!
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