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L
Rating: 5 out of 5
All correct, just as I ordered and in a short shipping time. Satisfied with the purchase
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 906 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
M
Rating: 1 out of 5
Hello, I've been a customer for several years and everything has always gone well, except this time when a month later my order still hasn't arrived. I've called and sent several messages with no reply or without managing to reach anyone. I'm very surprised at the sharp drop in service quality.
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Response from Petit-Fernand
Hello Marie, we apologize for the delay in responding. We've just left you a voicemail on the phone to help you. Have a nice day!
D
Rating: 5 out of 5
The labels varied, beautiful and are of quality, vivid colors, also gave me stickers, you track the order, a serious and organized people.
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I
Rating: 5 out of 5
Everything great, very nice stickers and fast delivery.
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E
Rating: 5 out of 5
Very fast and accurate as usual!
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S
Rating: 4 out of 5
Very nice and sturdy items. Maybe a little pricey but quality
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S
Rating: 2 out of 5
It took me a long time to receive my order. I have written to them explaining it and they have not even answered me. Very unhappy with the service I'm sorry
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Response from Petit-Fernand
Sonia, we have contacted you by email, to help you. Greetings
M
Rating: 5 out of 5
I loved the presentation, and they are very efficient and beautiful . They do not peel off
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G
Rating: 5 out of 5
As always, great, the labels arrived on time and perfect.
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A
Rating: 5 out of 5
I love it!!! Highly recommended product and easy to use.
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T
Rating: 5 out of 5
Everything perfect conforms to the descriptions
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L
Rating: 5 out of 5
Excellent product
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C
Rating: 4 out of 5
Petit-Fernand has excellent aesthetic taste, and the online booking service is easy to use, intuitive, and beautiful to look at. I ordered a number of labels for clothes and objects. I chose the background, colors, fonts, and designs. The labels that iron on fabrics hold up well, even to repeated washings. Only flaw to report: the printing graphics could be slightly improved, as they look a bit grainy.
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M
Rating: 5 out of 5
Beautiful labels, great and fast service, really very satisfied! Perfect customer service! Thank you
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M
Rating: 5 out of 5
Great labels for clothes and great labels for items as well. Shipping not fast but in context great service: also customer care always helpful. The mini object labels come off the side of the pencils. I have been buying Petit Fernand labels for years and am very happy with them despite this flaw in the mini object labels.
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G
Rating: 5 out of 5
Great products, fun for children and excellent quality. Durable over time. I have been getting stickers for my child's school supplies for several years now.
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M
Rating: 5 out of 5
Super!!!!!!!!!
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V
Rating: 4 out of 5
Valid adhesive and thermoadhesive labels for personalizing items. Very nice patterns and rendering of customized products. Competitive prices. On-time shipping.
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M
Rating: 3 out of 5
This year's narrow and long version labels have found poor adhesion on crayons and markers . They lift over the entire length. A real shame!
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Response from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. please feel free to contact us by email at [email protected] communicating a photo of the defective product and we will do our best to find a solution Alessio
L
Rating: 4 out of 5
The stickers are very nice and hold well. However, this time the stickers are difficult to remove and get unsightly creases/cracks.
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F
Rating: 5 out of 5
Product conforms and as described, fast shipping, good communication via email
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E
Rating: 5 out of 5
Lovely and durable stickers. This is already the third year we have been using them and they are perfect. We still have the ones from three years ago on some things. A few days delay in shipping, but at the time of highest demand, so totally predictable!
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V
Rating: 5 out of 5
Very positive experience,it is already two years that I ordered labels for my son ,both for books and pencils.Excellent as adhesion and graphics.
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L
Rating: 5 out of 5
I ordered the labels for my grandson and was able to personalize them with subjects I knew he would enjoy. They are very cute and most of all very useful.
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D
Rating: 5 out of 5
Super cute labels well made and durable ..I recommend them are the top?
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C
Rating: 5 out of 5
Well made labels, very nice graphics, accurate shipping, definitely repeat experience
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N
Rating: 5 out of 5
As always, I am very happy with the products received. This is the third year that I have placed an order to mark the clothes of the little one and I will continue to do so.
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M
Rating: 4 out of 5
Very beautiful and different kinds of labels useful for school
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M
Rating: 5 out of 5
Perfect product.
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V
Rating: 4 out of 5
Delivery was a little long, customer service efficient and quick to try to resolve. Thank you ??
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N
Rating: 5 out of 5
I placed two orders, both perfect and on time. Very well made labels, nice colors and patterns. I also attached them to the water bottle and they stand up to daily washing.
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I
Rating: 5 out of 5
Very nice thermoadhesive labels, completely similar to the online design and easy to apply. The delivery was on time as stated. I am very satisfied and will order them again
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E
Rating: 5 out of 5
Beautiful products great materials accurate shipping
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Z
Rating: 5 out of 5
Lovely labels that have stuck for 2.5 years so far! Many a hot wash and dishwasher survived. Have bought more.
N
Rating: 4 out of 5
Everything great but I would like it to arrive sooner.
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E
Rating: 1 out of 5
Labels come off both fabric and object labels, I was sent the wrong water bottle cap and when I asked for an explanation I was told it will arrive
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Response from Petit-Fernand
Good morning Eva, we are very sorry for this unpleasant experience. We have contacted you to find an appropriate solution. Have a good day ? Alessio
V
Rating: 5 out of 5
Beautiful, reasonable price, after washes in washing machine/dishwasher depending do not go away. Recommend!
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L
Rating: 5 out of 5
Labels for objects excellent. Likewise the ones for clothes and despite many washings they do not come off. I have been relying on them for years now and wouldn't change for the world. Ordering and customizing them is very easy and shipping is very fast.
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I
Rating: 1 out of 5
My order never arrived!
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by the postal service. I confirm that we have made the refund as you requested. Have a nice day ? Alessio
A
Rating: 4 out of 5
I have been buying these labels for 3 years already and they are a good product, but not perfect because I have had them come off, especially the ones for clothes despite having followed the given procedure. The company is serious because once I exposed the problem, they promptly sent me back more labels free of charge, unfortunately, however, the problem recurred.
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