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E
Rating: 5 out of 5
I had already ordered some last year, very good quality labels! And package received promptly
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 923 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
G
Rating: 1 out of 5
Label order placed a month ago never arrived! I have contacted customer service by email several times who keep asking (via automated responses) if the shipping address is correct, obviously checked several times and it is correct. They ship by untraceable priority mail without taking responsibility for what may happen...at this point I think they misplaced the package. Call center deactivated because saturated with requests. I had to buy more labels on another site and am really hoping for a refund!
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Response from Petit-Fernand
Good morning Giorgia, we are sorry for this shipping anomaly by postal services. We have made the refund as requested! Have a nice day ? Alessio
N
Rating: 5 out of 5
Fast, efficient, pretty, I love it.
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A
Rating: 5 out of 5
The quality of the labels is top-notch, as is the finish! Customer service is responsive and attentive.
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J
Rating: 5 out of 5
Label very good pity too small
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S
Rating: 5 out of 5
2 years in a row now I've ordered from Petit-Fernard their clothes tag stickers are just incredible. There's stickers on items that the children have had for 2 years even after constant washing and tumble drying and they've not faded or come off. I have just ordered a new set now for all the children's items for school. They go amazingly on tags of jumpers, coats, jackets, bags, lunch bags, sports bottles (all materials) everything. I'm so glad I've found this company and now I'm not having to replace so many items of clothing that my children keep leaving or swapping at school ??
J
Rating: 5 out of 5
Impeccable as usual and I was able to take advantage of a promotional code.
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S
Rating: 4 out of 5
It was my first time and I'm delighted with her help at the nursery for my 3 babies. I'll do it again next year for school.
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G
Rating: 2 out of 5
Product quality is indisputable. Respect for deadlines is not. Result: children gone before they've received their order!
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Response from Petit-Fernand
Hello Caroline, We are sorry for the delay of your order, and we hope it won't happen again :)
L
Rating: 5 out of 5
Fast shipping, stickers hold very well!
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K
Rating: 1 out of 5
I still haven't received my goods. I've been waiting 2 weeks for it. And nothing there.
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Response from Petit-Fernand
We are very sorry that your order has not been delivered. Please confirm your address and we will resend the order.
A
Rating: 1 out of 5
I never received my order so I had to get a refund.
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Response from Petit-Fernand
Hello Amelia, We are sorry for the delay of your order. Have a nice day!
M
Rating: 5 out of 5
I am very happy
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C
Rating: 4 out of 5
I'm happy with the labels, the only downside being that the larger ones were badly precut. Apart from that, impeccable as always.
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J
Rating: 5 out of 5
The labels are great, my child is happy, I highly recommend them.
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F
Rating: 5 out of 5
Efficient, high-quality service. Labels are easy to apply.
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V
Rating: 4 out of 5
Machine-peelable self-adhesive label ...
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V
Rating: 1 out of 5
I still haven't received my order! As school starts in two days, how can I get a refund or receive my order as soon as possible?
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Response from Petit-Fernand
An email has been sent to help you. We apologize for the inconvenience. Have a nice day Véronique
M
Rating: 5 out of 5
Very good product and good quality. I order every year
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V
Rating: 5 out of 5
I'm always delighted with my orders, I always have a lot of choice and great quality, my son loves it. I recommend
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S
Rating: 5 out of 5
The site is simple ... The quality is very good. The shipping is fast and careful. 2 years that I order and I would continue.
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K
Rating: 5 out of 5
Really excellent quality and quick delivery time.
J
Rating: 5 out of 5
Beautiful labels, fair price and the delivery was also quick.
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T
Rating: 1 out of 5
No customer service. One star seems too much to me. I simply have not received my labels that I ordered over 20 days ago. I have not been contacted within 48 or 72 hours. And now I have had to resort to another company to have labels in time for the course to start. So, the service is terrible and non-existent. I think it is a fraud. Plain and simple.
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Response from Petit-Fernand
Hi Teresa, Due to the back to school, we are answering all the messages you send us. We are sorry for the delay in our response. We will help you as soon as possible. We apologize for the delay
W
Rating: 1 out of 5
I never received my labels... Impossible to connect to my customer area to see where my order was. I've emailed customer service and still haven't heard back... order placed a month ago.
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Response from Petit-Fernand
Hello Gwendoline, We apologize for the delay in responding. We have just replied by email to help you. Have a nice day
A
Rating: 5 out of 5
Fast delivery, I'm very happy with the labels, very practical and beautiful. My son loves them.
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E
Rating: 5 out of 5
Fast delivery in Martinique, quality products. Satisfied for 4 years
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C
Rating: 5 out of 5
I'll take them back next year for my son's first day of school!
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P
Rating: 3 out of 5
a little on the small 1-line adhesive labels. They're hard to peel off. For the others, the color is perfect and the little drawings are fun. My daughters have loved them for several years now.
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Response from Petit-Fernand
Dear Perrine, An email has been sent to you :)
K
Rating: 5 out of 5
Received quickly I recommend its quality and holds super well and its very practical for school.
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F
Rating: 5 out of 5
Good workmanship, versatile, sticks great. Washing test still needs to be passed, otherwise top!
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I
Rating: 5 out of 5
The labels are as pretty as ever. Super fast shipping. Very good products.
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L
Rating: 5 out of 5
Quality labels, fast delivery, lots of choice, everything perfect.
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C
Rating: 5 out of 5
Order delivered very quickly and the quality is always top notch! Thank you very much.
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V
Rating: 5 out of 5
Great great
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M
Rating: 5 out of 5
Quick and easy!
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S
Rating: 5 out of 5
High-quality labels
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C
Rating: 5 out of 5
Fast delivery, good quality labels, easy to handle. I chose object stickers / clothing stickers / iron-on stickers. The little stickers are an added bonus for children.
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S
Rating: 5 out of 5
I always order my labels from the site! This time I had a problem receiving the labels and the site handled the problem very well and very quickly. I recommend +++
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M
Rating: 5 out of 5
My 5-year-old daughter is very happy with the labels for her first day of primary school. The labels are beautiful, in lovely colors. Very practical to use in a notebook. Very satisfied with my purchase.
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