Customer reviews of Petit-Fernand

The most fantastic labels. They never come off or fade. Also excellant customer service !

Order never received after a week I sent an e-mail to customer service. They replied with a standard e-mail telling me to wait 6 working days, which was already the case, even though I had given them my order number and the date. So 3 complaint emails and no reply, but I was charged the same day. I won't be recommending them again because of the lack of communication in the event of a problem. I lost 12 and have to buy labels for the new school year. I hesitated with the "à qui s" site and should have ordered from them.

After placing two orders I had to get a refund because they never arrived.

Labels do not always hold after washing. Received package much too late. Shipment took too long.

Very serious company, the product I still can't say how long lasting it is, but in the meantime aesthetically it looked good on me! Shipping with simple priority, so watch the box.....

It is the first time I buy online and I do not have a tracking of the order.on the web it says that my order is finalized since July 25. Last year I bought them in another online store and it didn't even take them two days. Why do they advertise something that is not true at all? I have been using them for a long time and I am very pleased with the quality of the products I have received. Totally reportable.fraudulent company.

Bottle caps are not easy for small children, I'm delighted to see that a screw-on model is now available!!!! :-)

Two stars only because they respond to emails. There is a lot of competition in this area, more than someone like me not receiving labels. Ordered and paid for 50 pieces on July 16. To date nothing

I have been ordering from this site for several years and I am very happy with it. Not only because the labels, unlike others ordered on other sites, do not come off and stay in the clothes and objects firmly, but also because of the seriousness with which everything is handled. Friendliness, helpfulness, professionalism and seriousness are their prerogative. The labels have crazy quality and although, perhaps, there are cheaper ones, it is not worth changing because these are light years superior in quality from the others! Order here and you will not regret it

Very nice product and well made, beyond expectations. Very kind, I had a problem with the shipment not arriving and they immediately resent the order.

I ordered my labels and paid 2 weeks ago, still haven't recieved them?

Regrettably !!!! I do not recommend it and of course never again. I placed an order on 07/07 and I'm still waiting for it, I'm waiting for them to answer my mail and the phone that does not exist. I think it's a shame. Not recommended.

Very satisfied!!! Today I placed my second order. My first order was last year, I ordered stickers for my daughter for kindergarten. Now I ordered for my daughter again and for my son too. I let them pick out the motifs themselves. They're very happy and so am I. Will order again when I need stickers ??????

I had a problem when making the labels because I didn't realize I wrote it wrong and they solved it right away without any problem.

VOID BECAUSE LABEL NOT RECEIVED AFTER 1ST CLAIM I REQUEST REFUND

Ordered last week. They arrived extremely quickly and look great. 2nd time ordering and they still maintain great service and great product. I recommend

Great team and product as requested. Fast delivery Excellent discovery

Products conform to the description very pretty rendering. Delivery in 1 month

Made order on July 16,to date nothing has arrived. I wrote to the customer service ,they replied that they were sorry for the disservice caused by the postal services,I requested either a refund or again a postponement of the order since I had already paid and never received anything. They rescheduled my order on the 28th and today August 2 they finally arrived. I am sorry that they outsource shipments to the post office which is more times the mail does not arrive than the times it does. I don't blame Petit because it didn't arrive the first time,but I recommend them to change couriers.

The shipping time does not match the stated time. I placed an order on 6/07/2022 on 1/08/2022 I did not receive it and the customer service did not explain. He simply indicated that the delivery time is maximum 10 working days (too bad it has been almost twice as long).

I ordered 3 isothermal bottles for my children and also purchased 3 coloured lids. One of the original black lids didn't work from the offset, it just kept spinning round so it was clearly faulty. The second original black lid broke within 48 hours just from opening and closing the lid. The third original black lid has also started to just spin around and not lock. As I had bought 3 extra coloured lids, I put them on instead. All 3 within a few weeks are not working properly. My 5 and 3 year old cannot use these bottles by themselves because of this problem. The drinking mechanism (twist in the direction of the arrow) is tough for children and the lid doesn't close until the child has closed this mechanism. The bottles themselves are a lovely design but they are now useless to us with broken lids that don't work so i've effectively wasted almost £100. I contacted the company but got no reply. Update: Thank you for replying. I would like new lids otherwise the bottles are useless without lids.

I'm really pleased with the fabric snack bags and the labels to stick on school supplies. Very good quality and very pretty! On the other hand, I'd strongly advise against iron-on labels for clothes ... after several years with a competitor's brand, I wanted to change models (always very pretty) but the labels come off in the first wash (I stuck them on properly). I'm really disappointed with this product!

Products correspond perfectly to the choices made when ordering and received promptly...

I placed an order in early July and today July 30 nothing has arrived! To the emails no response. Is a refund even possible? I would need the labels for kindergarten!

Although I would have liked to be able to delete the photos selected by mistake instead of having to replace them... The result is great! And no headaches?

Serious and reliable site! Very fast shipping and top quality for my little ones. I'll be recommending it soon?

Always new suggestions of images and colors. It's a pleasure to create with my 5 and 2 year olds, but also a pleasure for our eyes. We're always delighted to use your products to prepare for homecoming or vacations. A warm welcome to customer service and quick action on complaints in the event of problems. Very professional and friendly team. See you soon, Mme EL Marbouh Alizée

Fast and very kind when I communicated by message. I recommend you a lot!

Excellent! I'm delighted with their products! I started in Germany, and I'm continuing now that I'm back in France! Keep up the good work!

Average rating because I received someone else's order. After calling customer service, I received my order very quickly at no extra charge. I will therefore take the risk of ordering from this site again.

Very good quality and beautiful labels, very good and secure site, very fast delivery I recommend!

I placed an order and now I can't log in to see the status I placed it 9 days ago.

I placed an order more than 10 days ago. I send emails to ask if I will receive it soon as I need it for next week. I receive no response. I call the phone number and it is not available. There is no way to contact anyone. I will not order again and of course I do not recommend it. At least a reply so I know I will get it and it is not a scam.

Ordered twice from them, always excellent!

Again with pleasure ??

Beautiful labels. I had a delivery problem with the post office, the team immediately sent back a batch. A nice commercial gesture.

Very good. Fast and well explained.

Never received the goods, no response to email to customer service either! Will not order there again and will not recommend! Too bad! Paypal buyer protection thank God successful!

As always, I am more than satisfied with my order. I would order here again and again, no matter what.

I placed an order more than 10 days ago and still have not received it. I have sent an email asking what happened but have not received a reply. Bad experience