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C
Rating: 5 out of 5
Very good label quality
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 944 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
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K
Rating: 5 out of 5
Everything was great, gladly again
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P
Rating: 5 out of 5
Perfect, always meets my expectations. Good quality
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Response from Petit-Fernand
Many thanks for your loyalty Perrine :)
A
Rating: 1 out of 5
Still no labels received after more than a month of waiting. On the other hand, the promotional e-mails arrive every week...
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Response from Petit-Fernand
Hello Adrien, We have contacted you by email to help you as soon as possible. Have a nice day!
O
Rating: 3 out of 5
....order made on July 8, sent email for information about it on July 16, today July 20 not even a response. If the package is late no problem it can happen, but in front of a delay I expect in the first place that they warn me and at least respond to email, now I do not know if it will ever arrive. I hope they don't take the time to respond on truspilot and not to my email. Update: after the review the email response also arrived, and the envelope a few days later. I repeat myself, delay can happen however the email response should be faster.
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Response from Petit-Fernand
Good morning, We are sorry to hear about this shipping anomaly by the postal services. A response to your email will not be long in coming, we are experiencing high demand and were unable to respond quickly. We apologize for this unpleasant experience, we promise we will do what it takes to find a solution. Have a good day ?
M
Rating: 2 out of 5
The labels are thick and peel off small objects, unlike those ordered from a competitor.
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Response from Petit-Fernand
Hi Marie, We're really sorry about the labels coming off. We would like to help you and have sent you an email to resolve this quickly. Have a nice day!
A
Rating: 5 out of 5
Love the stick on labels, I have used Petit Ferdinand for the last 5 years for both my children as their labels are fun and tailored but also do not wash off or come off bottles etc. Highly recommend
M
Rating: 5 out of 5
Super pretty, easy, simple, the best.
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A
Rating: 4 out of 5
Order arrived quickly. Meets expectations.
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C
Rating: 5 out of 5
Third order on your site and still so happy with the result!
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K
Rating: 5 out of 5
Good quality, also holds up well at first glance. Delivery time ok . Will certainly reorder here ?
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M
Rating: 5 out of 5
very good service
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T
Rating: 5 out of 5
Very nice labels, I am delighted. I will definitely be ordering again.
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J
Rating: 1 out of 5
I'm still waiting for my order, it's pitiful! I wrote you two or three emails! Which remain unanswered to this day! I'm very disappointed and would really like to receive the labels I duly paid for!
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Response from Petit-Fernand
Hello Jeanine, We are very sorry for the delay. We will confirm the return of your order within the next 48 hours. Have a nice day!
G
Rating: 5 out of 5
Super labels, there are a good number of them and everything is specified labels for objects, clothing or shoes and self-adhesive, iron-on...
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S
Rating: 1 out of 5
I had a problem with my order, my fault of course, but no arrangement was found to solve the problem, and I find that a pity, except to make another order, with a discount when I just wanted 2 sheets to rectify, and I was ready to pay them, but not the full 180 labels.
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Response from Petit-Fernand
Hello Stéphane, We sent you an email a few days ago proposing a solution. Please don't hesitate to get back to us to help you. Have a nice day!
M
Rating: 4 out of 5
Label peels off in the wash
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P
Rating: 5 out of 5
Fast delivery, very good print quality! I'm delighted!
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A
Rating: 5 out of 5
Fast delivery, labels that fit, attractive price. I evaluated the competition and these are the ones I prefer, for my children, but also for me (for work). We love the designs and colors!
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L
Rating: 5 out of 5
Excellent product. First experience with thermoadhesive labels, then adhesive. Prefer the latter because they are faster to use
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Response from Petit-Fernand
We are glad you are satisfied with our products. We thank you and wish you a good day! ?
E
Rating: 5 out of 5
Very good quality, beautiful visual, fast delivery
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B
Rating: 5 out of 5
Easy to create labels, very reasonable delivery time
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A
Rating: 5 out of 5
I order every year, beautiful labels, fast delivery, excellent as usual.
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D
Rating: 5 out of 5
Fast, efficient service Wide choice of designs and calligraphy Quality labels
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E
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Hello Emmanuel, We have sent you an email. We will confirm the return of your order within the next 48 hours. Have a nice day, and we're very sorry about this delivery anomaly.
M
Rating: 5 out of 5
Great ?? !!! The labels are of quality is very pretty. Nothing to say !!!!
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C
Rating: 5 out of 5
Fast delivery. Meets my expectations.
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M
Rating: 5 out of 5
Very good product as usual
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J
Rating: 1 out of 5
Ordered and paid 2 weeks ago, nobody responds to emails and nobody answers the phone. :-( What a shame! I've always enjoyed ordering there regularly.
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Response from Petit-Fernand
Hello Ja He, I am sorry that you have not yet received your order. The delivery time should be between 2 and 6 working days. These times can sometimes be extended due to postal service issues. We can re-produce or refund your order.
C
Rating: 2 out of 5
The labels come off in the wash, I'm disappointed?
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Response from Petit-Fernand
Hello Christelle, We have just contacted you by phone to help you with your latest order. We apologize for the inconvenience.
S
Rating: 4 out of 5
Very beautiful! Easy and quick to attach!
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Response from Petit-Fernand
We are glad you are satisfied with our products. We thank you and wish you a good day! ?
V
Rating: 5 out of 5
Very pretty and practical time-saver with self-adhesive labels for clothes
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M
Rating: 5 out of 5
I have been ordering Petit-Fernand labels for my daughter for years, always excellent quality. Easy to customize and prompt in shipping. I absolutely recommend.
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Response from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
S
Rating: 5 out of 5
Very nice personalized name labels? Top quality
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A
Rating: 4 out of 5
Two orders that I placed arrived well and fast but the gift that I have made to my friend has not arrived, how can it be that I ordered them with a day's difference. They arrived days later, I testify my valuation.
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Response from Petit-Fernand
Hello Ana, Can you send us an email or call us so we can help you ? Regards
C
Rating: 4 out of 5
The order arrived so late but it arrived. The labels are beautiful.
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Response from Petit-Fernand
Good morning Carmela, we are sorry to hear about this delivery anomaly by postal services. We have responded to you por bring you a solution immediately. Thank you for your understanding Have a good day ? Alessio, Customer Service Petit-Fernand
S
Rating: 5 out of 5
Fast delivery and great quality
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N
Rating: 5 out of 5
Everything m ok ti good and accurate
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Response from Petit-Fernand
Thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
C
Rating: 5 out of 5
Responsive service and handy labels. Don't hesitate to call on them.
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Response from Petit-Fernand
Au top! Many thanks Cécile :)
L
Rating: 4 out of 5
Website was easy to navigate and delivery was fine as I wasn't in any rush. The only reason I haven't put 5 is more to do with the labels themselves in that they are a little small for how we use them and you could do with a few more on the sheet. It was great having the option of a smaller cost for less labels but I'll need to order some more so I'd rather pay a little extra for more labels. Overall the labels were lovely and service was good.