The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
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Gemma Nogales
Rating: 2 out of 5
I have purchased hot melt adhesive labels on several occasions. Always very good, but this one has been lifted in the first wash.
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Response from Petit-Fernand
Hi Gemma, We have just sent you an email to help you. Greetings and we apologize for the incident
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Marie Lambert
Rating: 5 out of 5
Beautiful labels received very quickly in Belgium. I've been ordering from you for years. I've never been disappointed and the prices haven't changed. Thank you very much!
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Alba Rodríguez Zúñiga
Rating: 5 out of 5
I have been using them for several years and they have been getting better and better. I have twins and I even use them at home so they can differentiate their things since they want them to be the same. I recommend them, they can withstand washing machine, dishwasher and shoes without any problem.
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Response from Petit-Fernand
Hi Alba, Thousands of thanks for your loyalty. Regards
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Kin
Rating: 5 out of 5
Superb labels that match the design perfectly, and super-fast shipping. I recommend them every year!
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Lorena
Rating: 1 out of 5
I ordered and paid for the goods 2 weeks ago. I have not yet received the goods. Nobody answers the phone and the e-mail is not answered either. The service is not good.
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Response from Petit-Fernand
We apologize for the delivery problem. We have a lot of requests at the moment and we need more time to answer them all. We can resend or refund your order if you wish!
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Jennifer S.
Rating: 5 out of 5
We bought the combination label pack. We like it and the customer service is super helpful and friendly! ??
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Myriam Charlier
Rating: 4 out of 5
This is my second order on this site. I was already pleasantly surprised by the first products I received (kit school labels). For my second order, no surprise. Always a quality product. If I had to give a note for improvement, the thinner object labels should be more numerous than the "large" labels. I didn't have enough to make the markers and pencils. A bit of a shame. Fortunately, the first kit I ordered in the past helped me out. Delivery is fast.
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Tabaccheria R.
Rating: 1 out of 5
Very bad I never got the item and I didn't even get a refund
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Response from Petit-Fernand
Good morning Cynthia, we apologize for this delivery anomaly by postal services. We have contacted you to find a solution immediately. Have a good day ?
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Lydia
Rating: 2 out of 5
So far very satisfied with the site, I had a bad experience recently. I received an order from someone else. I did what was necessary to have my order returned. As a gesture of goodwill, I asked if it was possible to apply a promotional code that came out just after I'd placed the order. I was refused. It's a pity because I used to order every year, but unfortunately I'm going to change next year.
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Response from Petit-Fernand
We have just contacted you by telephone to apologize for this error on our part. Good day Lydia
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Julie
Rating: 5 out of 5
Label design is easy; production and delivery are fast.
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Silvia P.
Rating: 4 out of 5
The product is very good, it was slow delivery
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Alexandra
Rating: 5 out of 5
Fast delivery, good products. The iron-on name stickers can withstand many washes. The shoe stickers are also easy to read even after being worn for a long time. The other stickers are also really great. We are convinced and order again and again.
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Heike
Rating: 4 out of 5
The stickers can withstand many washes and stay on. Shipping was quick and uncomplicated
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christelle KLEIN
Rating: 5 out of 5
Easy to choose from, lots of choices, fast shipping and beautiful results. Thank you
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Florentina T.
Rating: 5 out of 5
Super quality
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Paul
Rating: 3 out of 5
The stickers are too wide for thin pens and they are also expensive for so little
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Response from Petit-Fernand
We are sorry that you are not satisfied with the size of the labels. You are ordering a larger size than the labels for the pens called Mini.
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Lise Leclercq
Rating: 5 out of 5
As ordered. Tb!
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Dominique Darmon - Galli
Rating: 5 out of 5
Beautiful labels
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Marion B.
Rating: 5 out of 5
Super fast delivery Labels can be easily ironed into laundry.
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Vanessa
Rating: 1 out of 5
A bad experience. I bought an order a month ago and it never arrived. When I asked for my money back, I had no problem, but to my surprise I still haven't received it. I have already been claiming for a refund in several mails where they always answer giving me long delays, that if I had already made the return, that if I will arrive within 5 working days ... I have complained again and now they say that they will do it as soon as possible. I DO NOT RECOMMEND buying from them, if you do not receive the product you will be left without the purchase and without the money.
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Response from Petit-Fernand
Hi Vanessa, We have contacted you by email to help you with the refund of your order. Don't worry, everything will be taken care of. Regards
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Très mauvais
Rating: 4 out of 5
Packages received, delays a little longer but the items are of good quality.
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Response from Petit-Fernand
Hello Nathalie, We have just left you a voicemail to help you :) Have a nice day
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Sandra LAURENT
Rating: 5 out of 5
Beautiful labels and very pleasant and accommodating customer service.
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Martine
Rating: 5 out of 5
Perfect items my kids loved
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Cloé
Rating: 3 out of 5
I received someone else's order. I had to contact customer service to finally receive my order more than two weeks after placing it.
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Response from Petit-Fernand
We have just left you a voice message to help you. We apologize for this production incident. Have a nice day Cloé
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Laura
Rating: 5 out of 5
They are beautiful, I still don't use them and hope they will hold up. Thank you !
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Response from Petit-Fernand
We are glad you are satisfied with our products. We thank you and wish you a good day! ?
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MR
Rating: 5 out of 5
As always, the labels are top-notch. Plenty to choose from. Fast delivery and delivery time.
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Angela
Rating: 5 out of 5
Great and inexpensive adhesive labels! Fast delivery and very satisfied.
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Emilie Dedrie
Rating: 5 out of 5
Very fast shipping!
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VALERIE MAISONNAVE
Rating: 4 out of 5
Nice but very small labels
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client
Rating: 5 out of 5
Efficient labels that hold well on objects/clothing and are visually appealing.
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Client
Rating: 5 out of 5
Always delighted with my orders. Beautiful products.
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virginie
Rating: 5 out of 5
Just as I expected!
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Sophia M.
Rating: 1 out of 5
Paid goods have still not arrived after 2 weeks. I was only put off in response to my email. They would take care of the request. Calls are also not answered, super annoying and not customer-friendly. I had ordered here some time ago, but things were much better then.
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Response from Petit-Fernand
Hello Sophia, I am sorry that you have not yet received your order. I can confirm that it was produced within the agreed 48 hours and handed over to the postal service as priority rate on Monday, July 11, 2022. The delivery time should be between 2 and 6 working days. These times can sometimes be extended due to postal service issues.
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Milybou
Rating: 5 out of 5
Very happy with the labels. They are great! I recommend
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Emilea L.
Rating: 5 out of 5
My experience with Petit-Fernand was excellent, their website was easy to use. You have lots of different options and styles. Delivery was quick ???? Highly recommend:)
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Cecilia Capilla Hurtado
Rating: 1 out of 5
Good morning, I placed an order and it never arrived, I contacted PETIT FERNAND and they gave me the option of either refunding my money or sending me the order again and I chose to have them send it back to me ..... and it has NEVER EVER ARRIVED ?
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Response from Petit-Fernand
Hi Cecilia, Thank you for your message. We contacted you yesterday by email :) Regards
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Pauline
Rating: 5 out of 5
Very fast shipping, quality label.
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Barbara D.
Rating: 5 out of 5
Great material, lots of label customization options
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Response from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
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Katia
Rating: 5 out of 5
Very good products. Fast shipping. I recommend them..
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Response from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
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Nathalie Dalle-ave
Rating: 4 out of 5
Very satisfied with the product and the quality, I recommend
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