/10
★★★★★
based on 4461 published reviews
★★★★★
based on 4461 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Error of recording of order, expenses of return 11 euros to my load. to change the article,
Acheteur Vérifié Translated review
3/5
★★★☆☆
Too many customs papers Too many hidden fees (VAT) Pants too long because no short sizes available Impression that a return of goods would be too complicated No choice No choice when testing Shipping fees even if goods do not fit
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3/5
★★★☆☆
Poor quality of packaging. Product partially damaged but usable (paint can)
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3/5
★★★☆☆
Item too small. Received the return instructions. But not received the new items
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3/5
★★★☆☆
Status of order awaiting delivery 9 days after receipt, loyalty points pending.
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3/5
★★★☆☆
***
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3/5
★★★☆☆
Ordered 2 packages received only one, I recommended, but more size, I took the size above, no commercial gesture, really not terrible
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3/5
★★★☆☆
Too much movement of the object in the package. Should have put bubble wrap. The product I ordered has a slight scratch on the visor (bicycle helmet). Given the price, I would have liked a little more precaution. I would have liked to have seen a little more care taken with the price. Thank you
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3/5
★★★☆☆
Package arrived damaged (corner of the package damaged, which has worn the folding corner of the bag)
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2/5
★★☆☆☆
The color of the item ordered was not available.
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3/5
★★★☆☆
This is the second time we order on this site and each time, the product is not available in the chosen color, once the order is placed! Could this be a sales technique to sell off stocks of colors that do not sell?
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3/5
★★★☆☆
The maintenance is not reliable. I had to call several times to say that I had not received anything while they send a pre-recorded email stating that the package has been sent while by phone, the person in charge of tracking confirms that it has not been taken into account and that it has been forgotten. However, I received several messages telling me that the delivery was in progress. 13 days late. No apology, no gesture. The sales department. No better
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3/5
★★★☆☆
Hello, Nothing to say except that for a purchase collected on the spot with Payment *** in addition to Gift Package, I find myself with a bag of another brand than the product purchased as a gift package?
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3/5
★★★☆☆
Disappointed by the socks. No better than pure wool merino socks at *** euros.
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3/5
★★★☆☆
Order of 2 identical products....received the 2 articles having the same use but different of which 1 having already been used (however in good condition) thus a light disappointment
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2/5
★★☆☆☆
I was very satisfied with the speed of processing and shipping of my order. Nevertheless I am very disappointed because the bag ordered is for a gift, but it does not correspond to the photos. It is the yellow Nano bag. It is indicated in small that the straps no longer exist. However, the person who will receive the gift had not seen it and was fooled by the photos. The return service being deplorable, (because my shipping costs are at my expense and the refund is not even provided), the person will receive a bag that he does not like and that costs a certain price. It would be wise to change the photos of the site too!
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3/5
★★★☆☆
Although the article was available in size and color on the site it was not in reality, I was contacted to be informed and to know if I wanted another color or cancel my order. All this is not very serious
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3/5
★★★☆☆
Hello, I have only congratulations to address to you for your management of the expedition of the ordered articles. On the other hand, I can't advise you enough to change your service provider for the said shipments: 12 hours for you to prepare and send the order, 9 days for the Post Office to send the parcel to the departmental dispatch (Isère) to finally discover that the parcel is misplaced and lost... Which ruins your overall rating. And it is so frequent with the post office, not to mention the announced delays which are systematically ignored. You ruin your image with such providers. Why don't you use UPS, DHL or other TNT which offer a level of quality that is close to yours .... Sincerely. ***
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3/5
★★★☆☆
Delivery problem, not respecting the dates and times planned. Good quality of the products received.
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3/5
★★★☆☆
Good quality product, but delivery time too long.
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