★★★★★
based on 79047 reviews published
Latest negative customer reviews
Unfortunately, my order has not yet arrived
Delivery does not take a few working days as stated, but several weeks.
Since I have been using the soap, my skin has improved so much.
Unfortunately, I didn't tolerate the soap at all. I've never had any problems with my skin, I've always been able to tolerate everything and have never suffered from blemishes or spots. Unfortunately, this is now different after using the cream! I have developed a bad rash and severe blemishes! I am very disappointed.
Got the wrong article.
Not satisfied at all
Goods from the order never arrived. No response to e-mails! What a mess! Fraud!!! Never got my money back
Unfortunately, I allowed myself to be influenced by my purchase. A check of the ingredients revealed the following: oxybenzone (benzophenone-3) damages corals and has therefore already been banned in some countries. It also affects the hormone system. Chlorphenesin is considered allergenic, cell-damaging and carcinogenic. Unfortunately, there was no way to return the unopened product. Can only advise against it!
No, I ordered something and wanted to send it back, but I have to pay the costs myself!!!
Customer support does not write me back. My cream has arrived leaking.
Shipping catastrophe . After several inquiries a replacement delivery was arranged. Nevertheless, goods in unusable condition .
I didn't get the precious cream.
Good product but, as reported to customer service, the bottle of gentle exfoliant I received did not work, I had to open the bottle to remove the product.
I ordered them before, maybe 3 years ago, and they suited me fine. I don't know what you've changed, but maybe my face gets hot as soon as I put it on, so I had to stop using it.
Very satisfied Effectiveness++ Very satisfied
At the top
Unfortunately, my package never arrived
Order received empty it's been 2 weeks I'm waiting for someone to get back to me
I did not receive the article
No stars! I've been waiting for my parcel since February 6th!
Incomplete order
Order never received
I'm not satisfied, I'm missing an article. I've reported it, but no action yet.
Fast delivery
Very expensive products in the end my skin burns I do not recommend at all on the contrary strongly avoid
Great, very good product ❤️
I did not receive my order
Cream that burns my face, disappointed considering the price of the products I would not recommend.
Very good products that I have been taking for années♥️
My parcel never arrived. Unfortunately, the handling was miserable. Great products, when they arrive. I have not ordered since then
Bad products received due to a lack of knowledge on my part and despite the email sent, no reply as to how to proceed.
I haven't received my parcel, what a shame!
My parcel did not arrive. Despite several emails about tracking, I didn't receive any. Instead, I was told to wait 30 days for the tracking request. After 2 months I would get my goods but only if I pay for postage again!!!! The customer service is outrageous.
Order not received ...
The products I give 5 stars but order would be better with invoice with bank transfer
Zero customer service. Shipment not received.
I totally advise against it! I ordered a complete pack. The soap doesn't work at all, it dries out the skin. The worst is the cream which, when I apply it, causes an unpleasant tingling sensation. I'm extremely disappointed... I strongly advise against using this product. I've decided to stop using the products...
I have not received my package!
A product I ordered was not sent to me and it was only after a long discussion that customer service either wanted to give me my money back or deliver the product I had ordered. I find that quite exhausting and also dubious.
The soap burns the eyes and makes the skin dry 🙁