9.3/10
★★★★★
based on 70198 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
I received only one soap with the brush whereas the offer I ordered was two soaps with the brush. I've already emailed you a complaint which has gone unanswered.
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Hakima A.(acheteur vérifié)
purchased on 17/08/2023 
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1/5
★☆☆☆☆
Delay
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Maryline M.(acheteur vérifié)
purchased on 12/08/2023 
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1/5
★☆☆☆☆
Made my acne worse x100
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Thémis V.(acheteur vérifié)
purchased on 16/08/2023 
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1/5
★☆☆☆☆
I have not received my order
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Alexandra L.(acheteur vérifié)
purchased on 14/08/2023 
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1/5
★☆☆☆☆
Product very poorly rated on yuka, and smell not so good
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Souaad Z.(acheteur vérifié)
purchased on 14/08/2023 
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1/5
★☆☆☆☆
I still haven't received my order!
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Emilie M.(acheteur vérifié)
purchased on 11/08/2023 
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1/5
★☆☆☆☆
The mask was open.
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Mame D.(acheteur vérifié)
purchased on 10/08/2023 
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1/5
★☆☆☆☆
Disappointed
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Belinda J.(acheteur vérifié)
purchased on 10/08/2023 
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1/5
★☆☆☆☆
Order since June 19 and received a week ago . you did not want to redo it at your expense before . pitiful customer service.
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Line P.(acheteur vérifié)
purchased on 19/06/2023 
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1/5
★☆☆☆☆
Lousy products...
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Matthieu S.(acheteur vérifié)
purchased on 07/08/2023 
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1/5
★☆☆☆☆
I haven't even received my parcel. I ordered on August 6th, it's now August 19th and I still haven't received anything.
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Deborah P.(acheteur vérifié)
purchased on 06/08/2023 
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1/5
★☆☆☆☆
I still haven't received my parcel
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Naïke K.(acheteur vérifié)
purchased on 26/07/2023 
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1/5
★☆☆☆☆
Very disappointed with the soap.I've been ordering since 2019 and for some time now, the soap is translucent brown and the smell is not pleasant. I would no longer recommend it. What's more, I'd already said so but nothing changes.
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Katia V.(acheteur vérifié)
purchased on 01/08/2023 
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1/5
★☆☆☆☆
I am really disappointed with the soaps they are different from before it's been a few years since I use it and you feel a big difference to that fact I will no longer order and I strongly advise against them!!!! No more effectiveness !!!
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Kaba T.(acheteur vérifié)
purchased on 01/08/2023 
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1/5
★☆☆☆☆
I ordered a parcel that was stolen from me. I am waiting for pin-up secret to send me my parcel.
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Louise Sabrina F.(acheteur vérifié)
purchased on 28/07/2023 
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1/5
★☆☆☆☆
Thank you for your follow up, I did receive the pills and had an opportunity to try them.
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Abir A.(acheteur vérifié)
purchased on 31/07/2023 
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1/5
★☆☆☆☆
Order made at the end of July received qq days later a product was missing.apres des démarches et prouver de ma bonne foi.la marque me renvoie le produit manquant en point relais et qd j'y vas pour retirer le colis pas de Colis!!! ou est Il???enquête en cours mais mois j'ai payé et il manque un produit dc pas satisfait.cordialement
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Laurence D.(acheteur vérifié)
purchased on 28/07/2023 
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1/5
★☆☆☆☆
I didn't receive the right products... and they offered to keep them with a discount. I'm still waiting for the refund
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Edith D.(acheteur vérifié)
purchased on 30/07/2023 
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1/5
★☆☆☆☆
I have not received my parcel
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Karine M.(acheteur vérifié)
purchased on 28/07/2023 
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1/5
★☆☆☆☆
I did not receive all the products... Not a serious brand.
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Kamelia K.(acheteur vérifié)
purchased on 15/07/2023 
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