Overall rating
/10
★★★★★
based on 53310 published reviews
/10
★★★★★
based on 53310 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I hated the smell, 1st use and already in the trash... And very very hard soap
Laura B.
, published on
purchased on 06/04/2021
Translated review
purchased on 06/04/2021
Translated review
1/5
★☆☆☆☆
Very disappointed with the soap. I have atopic skin so I thought I had found a good product since according to the brand this soap is ideal for this type of skin. I had a burning sensation from the first application and then red patches all over my face. I tried a second time the next day and same thing. Misleading and dangerous advertising. I don't recommend it at all.
Oceane T.
, published on
purchased on 06/04/2021
Translated review
purchased on 06/04/2021
Translated review
1/5
★☆☆☆☆
I received my precious cream set on 10/04. However, I am very disappointed. The cream dries out my face very badly. I thought it would get better with time, but it still persists. But it still persists today. I had my sister test it and it's the same effect; dry skin and a very dull face. It's a real shame considering the price and all the convincing comments we see. I lost my money and the products will remain unused.
Marie E.
, published on
purchased on 02/04/2021
Translated review
purchased on 02/04/2021
Translated review
1/5
★☆☆☆☆
The soap gave me a lot of pimples
Margaux P.
, published on
purchased on 10/03/2021
Translated review
purchased on 10/03/2021
Translated review
1/5
★☆☆☆☆
I got a lot of pimples and redness. When I used the soap it burned my face it was horrible and the cream is not moisturizing at all you get this tight feeling on your skin I am NOT SATISFIED at all
Stéphanie M.
, published on
purchased on 20/03/2021
Translated review
purchased on 20/03/2021
Translated review
1/5
★☆☆☆☆
Null, no packaging and 2 weeks to deliver via the post from France to Belgium!
Robert B.
, published on
purchased on 30/03/2021
Translated review
purchased on 30/03/2021
Translated review
1/5
★☆☆☆☆
I did not receive the right products and I am waiting for an answer since April 6th and it is now the 12th .
Nelly G.
, published on
purchased on 29/03/2021
Translated review
purchased on 29/03/2021
Translated review
1/5
★☆☆☆☆
No benefit, we easily find the lack of quality of the product it looks like a basic soap with essential oils, I regret my purchase.
Karim B.
, published on
purchased on 28/03/2021
Translated review
purchased on 28/03/2021
Translated review
1/5
★☆☆☆☆
Still haven't received my package after 1 month of order
Justine L.
, published on
purchased on 26/03/2021
Translated review
purchased on 26/03/2021
Translated review
1/5
★☆☆☆☆
The soap completely dried out my skin in 8 days. I stopped using it and I'm trying to get my skin back. After that, they work very well for friends, I think it depends on the skin of each person.
Audrey L.
, published on
purchased on 27/03/2021
Translated review
purchased on 27/03/2021
Translated review
1/5
★☆☆☆☆
Unfortunately the pin up secret soap does not suit me, I developed allergic reactions on my eyelids and pimples on certain areas of my face from the very first day. I could not use it anymore, too bad considering the price ... Good continuation
Melody V.
, published on
purchased on 20/03/2021
Translated review
purchased on 20/03/2021
Translated review
1/5
★☆☆☆☆
So this note is for the previous order since I was not asked my opinion, the products are perfect but the customer service was catastrophic, 1 month to receive my order and we add to that, an error in the order ... I was still offered a promo code of 50% on a product or the return of my order. After more than 1000€ spent at pinup, I was waiting for a more serious commercial gesture. Sincerely William
William B.
, published on
purchased on 24/03/2021
Translated review
purchased on 24/03/2021
Translated review
1/5
★☆☆☆☆
I have not received my order to date I can not send you an email I would like to be contacted quickly thank you 0652366759!
Sheerazade L.
, published on
purchased on 21/03/2021
Translated review
purchased on 21/03/2021
Translated review
1/5
★☆☆☆☆
I have not received my order yet.
Lea N.
, published on
purchased on 18/03/2021
Translated review
purchased on 18/03/2021
Translated review
1/5
★☆☆☆☆
I chose an item, and I don't know what happened but when I ordered it, it wasn't selected. So, to send it back, it costs a third of the price paid. I'm really disappointed.
Elisabeth G.
, published on
purchased on 14/03/2021
Translated review
purchased on 14/03/2021
Translated review
1/5
★☆☆☆☆
Very bad soap!
Lory B.
, published on
purchased on 17/03/2021
Translated review
purchased on 17/03/2021
Translated review
1/5
★☆☆☆☆
Poor, burns the skin
Méline D.
, published on
purchased on 17/03/2021
Translated review
purchased on 17/03/2021
Translated review
1/5
★☆☆☆☆
Not a serious company. I have a dispute about a parcel I ordered in January that I did not receive and for which I am asking to be reimbursed and they do not even answer my emails anymore. Not professional at all and I strongly advise against it.
Sophie D.
, published on
purchased on 21/01/2021
Translated review
purchased on 21/01/2021
Translated review
1/5
★☆☆☆☆
The soap/mask dries out the skin a lot and the precious cream does not moisturize it enough afterwards. I have to add another moisturizer afterwards to stop the tightness. Also, no guide or instructions are provided with the products, I find this regrettable.
Celine B.
, published on
purchased on 12/03/2021
Translated review
purchased on 12/03/2021
Translated review
1/5
★☆☆☆☆
I've been testing the pin up secret products for over a month now, I've heard great things about the gold products, I have even more pimples than before, my spots are even more present and new ones have appeared and I have to consult a dermatologist for that. I never put anything on my skin. These products work on people who have no skin problems. The influencers who advertise them obviously have great skin and are just there to make money with pin-up. It's better to pay more and get quality products than to end up with horrible skin like me. Since I stopped it's a little better. My skin has suffered a lot, please be careful
Amandine G.
, published on
purchased on 22/02/2021
Translated review
purchased on 22/02/2021
Translated review