/10
★★★★★
based on 76862 reviews published
★★★★★
based on 76862 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I have not received my order in full and have been waiting for the return for over a week.
Isabelle D.
purchased on 13/09/2023
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1
/5
★☆☆☆☆
I never received the package
Sandra B.
purchased on 11/09/2023
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1
/5
★☆☆☆☆
I placed an order and never received my package. I received an email to say it was in my mailbox, but nothing was inside...
Justine R.
purchased on 07/09/2023
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1
/5
★☆☆☆☆
Very disappointed with the after-sales service: order placed on September 6, still not received today the parcels are resent to the sender that makes twice. and the after-sales service, sends only automatic messages does not answer the other questions. I've been a customer for 5 years
Jeanne B.
purchased on 06/09/2023
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1
/5
★☆☆☆☆
The soap has changed its smell, it's not at all like before.
Caroline C.
purchased on 05/09/2023
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1
/5
★☆☆☆☆
Disappointing product. I used it for 5 days because I had a rash ++ and my skin was becoming very sensitive and painful. After stopping using the soap, the pimples faded and my skin was less sensitive. The soap also had an unpleasant smell. Bad experience for me.
Gwenaëlle C.
purchased on 05/09/2023
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1
/5
★☆☆☆☆
I have not received my order
Bintougbe L.
purchased on 04/09/2023
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1
/5
★☆☆☆☆
I still haven't received my parcel, I send emails but I get no answer.
Britanie D.
purchased on 29/08/2023
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1
/5
★☆☆☆☆
PACKAGE INCOMPLETE ... NO RESPONSE FROM CUSTOMER SERVICE...
Pirard S.
purchased on 04/09/2023
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1
/5
★☆☆☆☆
I was supposed to have a brush offered with the 2 soaps but I didn't receive it 😰
Sophie D.
purchased on 26/08/2023
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1
/5
★☆☆☆☆
Mediocre brand that stung my skin and gave me pimples when I never had any .
Halima B.
purchased on 25/08/2023
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1
/5
★☆☆☆☆
Missing an article
Ilham E.
purchased on 21/08/2023
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1
/5
★☆☆☆☆
Barely opened one application and the tip of the pen fell off. Very disappointed
Muriel L.
purchased on 19/08/2023
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1
/5
★☆☆☆☆
I never received my parcel, I don't know where it is, it's been 15 days since I should have received it. When I call, they tell me to be patient, but after waiting and waiting, I wouldn't recommend them any more unless I change carrier, which today is Chronopost, who are to be avoided.
Nabila B.
purchased on 17/08/2023
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1
/5
★☆☆☆☆
I received only one soap with the brush whereas the offer I ordered was two soaps with the brush. I've already emailed you a complaint which has gone unanswered.
Hakima A.
purchased on 17/08/2023
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1
/5
★☆☆☆☆
Delay
Maryline M.
purchased on 12/08/2023
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1
/5
★☆☆☆☆
Made my acne worse x100
Thémis V.
purchased on 16/08/2023
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1
/5
★☆☆☆☆
I have not received my order
Alexandra L.
purchased on 14/08/2023
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1
/5
★☆☆☆☆
Product very poorly rated on yuka, and smell not so good
Souaad Z.
purchased on 14/08/2023
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1
/5
★☆☆☆☆
I still haven't received my order!
Emilie M.
purchased on 11/08/2023
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1
/5
★☆☆☆☆
The mask was open.
Mame D.
purchased on 10/08/2023
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1
/5
★☆☆☆☆
Disappointed
Belinda J.
purchased on 10/08/2023
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1
/5
★☆☆☆☆
Order since June 19 and received a week ago . you did not want to redo it at your expense before . pitiful customer service.
Line P.
purchased on 19/06/2023
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1
/5
★☆☆☆☆
Lousy products...
Matthieu S.
purchased on 07/08/2023
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1
/5
★☆☆☆☆
I haven't even received my parcel. I ordered on August 6th, it's now August 19th and I still haven't received anything.
Deborah P.
purchased on 06/08/2023
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1
/5
★☆☆☆☆
I still haven't received my parcel
Naïke K.
purchased on 26/07/2023
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1
/5
★☆☆☆☆
Very disappointed with the soap.I've been ordering since 2019 and for some time now, the soap is translucent brown and the smell is not pleasant. I would no longer recommend it. What's more, I'd already said so but nothing changes.
Katia V.
purchased on 01/08/2023
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1
/5
★☆☆☆☆
I am really disappointed with the soaps they are different from before it's been a few years since I use it and you feel a big difference to that fact I will no longer order and I strongly advise against them!!!! No more effectiveness !!!
Kaba T.
purchased on 01/08/2023
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1
/5
★☆☆☆☆
I ordered a parcel that was stolen from me. I am waiting for pin-up secret to send me my parcel.
Louise Sabrina F.
purchased on 28/07/2023
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1
/5
★☆☆☆☆
Thank you for your follow up, I did receive the pills and had an opportunity to try them.
Abir A.
purchased on 31/07/2023
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