/10
★★★★★
based on 77376 reviews published
★★★★★
based on 77376 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Null
Sabrina H.
purchased on 22/09/2023
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1
/5
★☆☆☆☆
Crème tounée
Joanne E.
purchased on 24/09/2023
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1
/5
★☆☆☆☆
Good product but still expensive
Rose-marie B.
purchased on 21/09/2023
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1
/5
★☆☆☆☆
Disappointed product without protection yellowed and smells very bad call customer service who offered to buy a product at 50 percent a joke, site to flee
Sylvie A.
purchased on 21/09/2023
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1
/5
★☆☆☆☆
I'm not satisfied because on the site I paid over 30€ and the next day I went to the local pharmacy and to my great surprise they were selling your products for half the price (15€ for your soap instead of 32 on your site).
Fatima B.
purchased on 20/09/2023
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1
/5
★☆☆☆☆
Error when receiving the parcel, wrong items received. The after-sales service asks for the items to be returned so that they can be sent to another person. The hygiene is more than regrettable and not worthy of a cosmetics brand.
Emilie L.
purchased on 19/09/2023
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1
/5
★☆☆☆☆
Very satisfied
Yousra B.
purchased on 17/09/2023
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1
/5
★☆☆☆☆
Hello, I'm disappointed by my purchase. My daughter, who has mild acne until now, has been using the soap for a week and it's been a disaster. She has many more pimples than usual, and they are inflammatory pimples. Her face is unrecognizable. I don't understand why this soap is supposed to reduce pimples. I don't recommend it at all.
Linda D.
purchased on 13/09/2023
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1
/5
★☆☆☆☆
I didn't have time to look for my parcel.
Sandrina L.
purchased on 14/09/2023
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1
/5
★☆☆☆☆
I ordered 2 items and only received one. I'm still waiting for a response from customer service... I'm usually satisfied...
Benedicte D.
purchased on 13/09/2023
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1
/5
★☆☆☆☆
I have not received my order in full and have been waiting for the return for over a week.
Isabelle D.
purchased on 13/09/2023
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1
/5
★☆☆☆☆
I never received the package
Sandra B.
purchased on 11/09/2023
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1
/5
★☆☆☆☆
I placed an order and never received my package. I received an email to say it was in my mailbox, but nothing was inside...
Justine R.
purchased on 07/09/2023
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1
/5
★☆☆☆☆
Very disappointed with the after-sales service: order placed on September 6, still not received today the parcels are resent to the sender that makes twice. and the after-sales service, sends only automatic messages does not answer the other questions. I've been a customer for 5 years
Jeanne B.
purchased on 06/09/2023
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1
/5
★☆☆☆☆
The soap has changed its smell, it's not at all like before.
Caroline C.
purchased on 05/09/2023
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1
/5
★☆☆☆☆
Disappointing product. I used it for 5 days because I had a rash ++ and my skin was becoming very sensitive and painful. After stopping using the soap, the pimples faded and my skin was less sensitive. The soap also had an unpleasant smell. Bad experience for me.
Gwenaëlle C.
purchased on 05/09/2023
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1
/5
★☆☆☆☆
I have not received my order
Bintougbe L.
purchased on 04/09/2023
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1
/5
★☆☆☆☆
I still haven't received my parcel, I send emails but I get no answer.
Britanie D.
purchased on 29/08/2023
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1
/5
★☆☆☆☆
PACKAGE INCOMPLETE ... NO RESPONSE FROM CUSTOMER SERVICE...
Pirard S.
purchased on 04/09/2023
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1
/5
★☆☆☆☆
I was supposed to have a brush offered with the 2 soaps but I didn't receive it 😰
Sophie D.
purchased on 26/08/2023
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1
/5
★☆☆☆☆
Mediocre brand that stung my skin and gave me pimples when I never had any .
Halima B.
purchased on 25/08/2023
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1
/5
★☆☆☆☆
Missing an article
Ilham E.
purchased on 21/08/2023
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1
/5
★☆☆☆☆
Barely opened one application and the tip of the pen fell off. Very disappointed
Muriel L.
purchased on 19/08/2023
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1
/5
★☆☆☆☆
I never received my parcel, I don't know where it is, it's been 15 days since I should have received it. When I call, they tell me to be patient, but after waiting and waiting, I wouldn't recommend them any more unless I change carrier, which today is Chronopost, who are to be avoided.
Nabila B.
purchased on 17/08/2023
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1
/5
★☆☆☆☆
I received only one soap with the brush whereas the offer I ordered was two soaps with the brush. I've already emailed you a complaint which has gone unanswered.
Hakima A.
purchased on 17/08/2023
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1
/5
★☆☆☆☆
Delay
Maryline M.
purchased on 12/08/2023
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1
/5
★☆☆☆☆
Made my acne worse x100
Thémis V.
purchased on 16/08/2023
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1
/5
★☆☆☆☆
I have not received my order
Alexandra L.
purchased on 14/08/2023
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1
/5
★☆☆☆☆
Product very poorly rated on yuka, and smell not so good
Souaad Z.
purchased on 14/08/2023
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1
/5
★☆☆☆☆
I still haven't received my order!
Emilie M.
purchased on 11/08/2023
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