9.3/10
★★★★★
based on 80036 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

If I could have put zero stars... on the packaging we see the name of a company in France. Then "Netherlands", but in the end it says "made in IL" = made in Israel. It's deceitful not to put myself forward.

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Faiza S.
purchased on 05/06/2023
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1 /5
★☆☆☆☆

I'm missing 2 products

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Caroline D.
purchased on 05/06/2023
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1 /5
★☆☆☆☆

Many pimples have appeared and my skin texture is worse than before using these products.

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Menel M.
purchased on 03/06/2023
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1 /5
★☆☆☆☆

I didn't receive my parcel and I paid a lot.

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Menen T.
purchased on 03/06/2023
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1 /5
★☆☆☆☆

Very disappointed I was missing a product, I reported it, they never answered me.

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Stephanie L.
purchased on 02/06/2023
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1 /5
★☆☆☆☆

It's a shame about the goat's milk soap, which has a really horrible smell. The crème précieuse is great, but the soap is a real zero because of its unbearable scent.

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Annelaure I.
purchased on 02/06/2023
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1 /5
★☆☆☆☆

Bcp too long to receive .. and in pharmacy it's cheaper than on the site but otherwise the products are exceptional 👍🏻👍🏻👍🏻

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Naomi S.
purchased on 31/05/2023
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1 /5
★☆☆☆☆

I have not received my parcel

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Louise Sabrina F.
purchased on 01/06/2023
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1 /5
★☆☆☆☆

I never received my order.

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Laeticia C.
purchased on 01/06/2023
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1 /5
★☆☆☆☆

Not only did I receive the wrong information about the delivery of my parcel, but it was also incomplete, with one product missing. I asked again but still no answer.

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Yasmina B.
purchased on 30/05/2023
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1 /5
★☆☆☆☆

Quality products but products delivered 20 km from destination....

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Camille P.
purchased on 27/05/2023
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1 /5
★☆☆☆☆

I did not receive my order. Poor delivery service

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Adel M.
purchased on 28/05/2023
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1 /5
★☆☆☆☆

I ordered a body cream and instead received a scrub that doesn't suit me at all...

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Iwona D.
purchased on 30/05/2023
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1 /5
★☆☆☆☆

The order is missing a soap

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Valerie S.
purchased on 27/05/2023
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1 /5
★☆☆☆☆

Missing half of my order

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Loubna B.
purchased on 23/05/2023
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1 /5
★☆☆☆☆

More than 15 days since I placed my order and I still haven't received anything.

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Melissa F.
purchased on 13/05/2023
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1 /5
★☆☆☆☆

They forgot a product and the mask I ordered was already open and half full of water.

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Florence O.
purchased on 24/05/2023
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1 /5
★☆☆☆☆

I ordered 5 products and only received 3. Still no return after more than 1 week despite several emails.

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Laetitia I.
purchased on 23/05/2023
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1 /5
★☆☆☆☆

I never received my order Disappointed

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Soukaina B.
purchased on 19/05/2023
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1 /5
★☆☆☆☆

My redness turned scarlet and burned a lot.I gave my boyfriend impeccable for his face.

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Mélissa D.
purchased on 15/05/2023
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1 /5
★☆☆☆☆

Received the wrong order, I have to send the product back and then wait again before receiving the product I ordered. Very disappointed by the after-sales service, it's almost me who's at fault when the error came from them.

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Ikram B.
purchased on 12/05/2023
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1 /5
★☆☆☆☆

I received the wrong product

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Sara Z.
purchased on 18/05/2023
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1 /5
★☆☆☆☆

Flattened carton, broken box

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Thomas P.
purchased on 18/05/2023
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1 /5
★☆☆☆☆

Unfavorable opinion After use, burns as well as the appearance of small patches and pimples appeared. I'm super disappointed, my skin is worse than before use.

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Tatiana R.
purchased on 19/05/2023
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1 /5
★☆☆☆☆

I ordered a first time the soap, I thought it was perfect. I saw a promotion for the 3 articles for 48 euro so I took the cream, disaster! I had red patches on my cheek, itching. It's been a week and the patches are still there. I strongly advise against this product!

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Demet P.
purchased on 04/05/2023
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1 /5
★☆☆☆☆

Very delayed

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Imen B.
purchased on 15/05/2023
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1 /5
★☆☆☆☆

I do not recommend this company. I placed an order on the site. 8 days later still no order received. I sent an email to cancel it, having found an offer on vinted. No reply to my e-mail. 2 days after my e-mail, I decided to call to cancel my order. I'm told I'll have a return within 24 hours. 2 hours after my call, pin up secret shipped my order...

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Céline B.
purchased on 13/05/2023
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1 /5
★☆☆☆☆

Disappointed, my daughter had a reaction to the products ordered!

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Laure S.
purchased on 14/04/2023
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1 /5
★☆☆☆☆

Hello, My package was delivered to domus instead of the rosny 2 shopping center at the post office. Domus is the opposite of where I live!

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Audrey B.
purchased on 10/05/2023
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1 /5
★☆☆☆☆

My skin is totally inflamed.

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Amelie M.
purchased on 08/05/2023
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1 /5
★☆☆☆☆

I am missing a product in the order ....

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Laura D.
purchased on 10/05/2023
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1 /5
★☆☆☆☆

Delayed shipping, poor customer service and no commercial gesture or refund of shipping costs.

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Cecile I.
purchased on 05/05/2023
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1 /5
★☆☆☆☆

Soap and cream very aggressive, my face became red as if it is stripped. Stop the massacre it's not this result I wanted. For the high price 2 uses

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Nadya S.
purchased on 07/05/2023
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1 /5
★☆☆☆☆

It's been almost 2 weeks since I ordered my soap and I still haven't received anything. Usually it's going very well but now I haven't washed my face for 5-6 days...

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Ilyes D.
purchased on 06/05/2023
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1 /5
★☆☆☆☆

I did not receive my entire order. I am disappointed

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Hiba M.
purchased on 07/05/2023
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1 /5
★☆☆☆☆

Still haven't received my package since May 5th! Refund!

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Dantung L.
purchased on 05/05/2023
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1 /5
★☆☆☆☆

I ordered 3 items when I got 2!!!

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Nabila B.
purchased on 07/05/2023
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1 /5
★☆☆☆☆

As received incomplete

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Ericka G.
purchased on 28/04/2023
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1 /5
★☆☆☆☆

I have been using the soap for 15 days and I end up with an eye infection. It was supposed to be an organic product. But far from it! Really disappointed. It is truly an influencer's product. It claims non-existent miracles!

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Audrey M.
purchased on 02/05/2023
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1 /5
★☆☆☆☆

No package too long delay

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Nathalie B.
purchased on 30/04/2023
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