★★★★★
based on 80036 reviews published
Latest negative customer reviews
If I could have put zero stars... on the packaging we see the name of a company in France. Then "Netherlands", but in the end it says "made in IL" = made in Israel. It's deceitful not to put myself forward.
I'm missing 2 products
Many pimples have appeared and my skin texture is worse than before using these products.
I didn't receive my parcel and I paid a lot.
Very disappointed I was missing a product, I reported it, they never answered me.
It's a shame about the goat's milk soap, which has a really horrible smell. The crème précieuse is great, but the soap is a real zero because of its unbearable scent.
Bcp too long to receive .. and in pharmacy it's cheaper than on the site but otherwise the products are exceptional 👍🏻👍🏻👍🏻
I have not received my parcel
I never received my order.
Not only did I receive the wrong information about the delivery of my parcel, but it was also incomplete, with one product missing. I asked again but still no answer.
Quality products but products delivered 20 km from destination....
I did not receive my order. Poor delivery service
I ordered a body cream and instead received a scrub that doesn't suit me at all...
The order is missing a soap
Missing half of my order
More than 15 days since I placed my order and I still haven't received anything.
They forgot a product and the mask I ordered was already open and half full of water.
I ordered 5 products and only received 3. Still no return after more than 1 week despite several emails.
I never received my order Disappointed
My redness turned scarlet and burned a lot.I gave my boyfriend impeccable for his face.
Received the wrong order, I have to send the product back and then wait again before receiving the product I ordered. Very disappointed by the after-sales service, it's almost me who's at fault when the error came from them.
I received the wrong product
Flattened carton, broken box
Unfavorable opinion After use, burns as well as the appearance of small patches and pimples appeared. I'm super disappointed, my skin is worse than before use.
I ordered a first time the soap, I thought it was perfect. I saw a promotion for the 3 articles for 48 euro so I took the cream, disaster! I had red patches on my cheek, itching. It's been a week and the patches are still there. I strongly advise against this product!
Very delayed
I do not recommend this company. I placed an order on the site. 8 days later still no order received. I sent an email to cancel it, having found an offer on vinted. No reply to my e-mail. 2 days after my e-mail, I decided to call to cancel my order. I'm told I'll have a return within 24 hours. 2 hours after my call, pin up secret shipped my order...
Disappointed, my daughter had a reaction to the products ordered!
Hello, My package was delivered to domus instead of the rosny 2 shopping center at the post office. Domus is the opposite of where I live!
My skin is totally inflamed.
I am missing a product in the order ....
Delayed shipping, poor customer service and no commercial gesture or refund of shipping costs.
Soap and cream very aggressive, my face became red as if it is stripped. Stop the massacre it's not this result I wanted. For the high price 2 uses
It's been almost 2 weeks since I ordered my soap and I still haven't received anything. Usually it's going very well but now I haven't washed my face for 5-6 days...
I did not receive my entire order. I am disappointed
Still haven't received my package since May 5th! Refund!
I ordered 3 items when I got 2!!!
As received incomplete
I have been using the soap for 15 days and I end up with an eye infection. It was supposed to be an organic product. But far from it! Really disappointed. It is truly an influencer's product. It claims non-existent miracles!
No package too long delay