/10
★★★★★
based on 76862 reviews published
★★★★★
based on 76862 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I ordered a first time the soap, I thought it was perfect. I saw a promotion for the 3 articles for 48 euro so I took the cream, disaster! I had red patches on my cheek, itching. It's been a week and the patches are still there. I strongly advise against this product!
Demet P.
purchased on 04/05/2023
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1
/5
★☆☆☆☆
Very delayed
Imen B.
purchased on 15/05/2023
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1
/5
★☆☆☆☆
I do not recommend this company. I placed an order on the site. 8 days later still no order received. I sent an email to cancel it, having found an offer on vinted. No reply to my e-mail. 2 days after my e-mail, I decided to call to cancel my order. I'm told I'll have a return within 24 hours. 2 hours after my call, pin up secret shipped my order...
Céline B.
purchased on 13/05/2023
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1
/5
★☆☆☆☆
Disappointed, my daughter had a reaction to the products ordered!
Laure S.
purchased on 14/04/2023
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1
/5
★☆☆☆☆
Hello, My package was delivered to domus instead of the rosny 2 shopping center at the post office. Domus is the opposite of where I live!
Audrey B.
purchased on 10/05/2023
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1
/5
★☆☆☆☆
My skin is totally inflamed.
Amelie M.
purchased on 08/05/2023
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1
/5
★☆☆☆☆
I am missing a product in the order ....
Laura D.
purchased on 10/05/2023
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1
/5
★☆☆☆☆
Delayed shipping, poor customer service and no commercial gesture or refund of shipping costs.
Cecile I.
purchased on 05/05/2023
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1
/5
★☆☆☆☆
Soap and cream very aggressive, my face became red as if it is stripped. Stop the massacre it's not this result I wanted. For the high price 2 uses
Nadya S.
purchased on 07/05/2023
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1
/5
★☆☆☆☆
It's been almost 2 weeks since I ordered my soap and I still haven't received anything. Usually it's going very well but now I haven't washed my face for 5-6 days...
Ilyes D.
purchased on 06/05/2023
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1
/5
★☆☆☆☆
I did not receive my entire order. I am disappointed
Hiba M.
purchased on 07/05/2023
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1
/5
★☆☆☆☆
Still haven't received my package since May 5th! Refund!
Dantung L.
purchased on 05/05/2023
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1
/5
★☆☆☆☆
I ordered 3 items when I got 2!!!
Nabila B.
purchased on 07/05/2023
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1
/5
★☆☆☆☆
As received incomplete
Ericka G.
purchased on 28/04/2023
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1
/5
★☆☆☆☆
I have been using the soap for 15 days and I end up with an eye infection. It was supposed to be an organic product. But far from it! Really disappointed. It is truly an influencer's product. It claims non-existent miracles!
Audrey M.
purchased on 02/05/2023
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1
/5
★☆☆☆☆
No package too long delay
Nathalie B.
purchased on 30/04/2023
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1
/5
★☆☆☆☆
I didn't receive my order yet (more the 11 days)! The transportation doesn't provide me any information about my order
Arij F.
purchased on 03/05/2023
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1
/5
★☆☆☆☆
Very good product, I recommended it to my friends
Fabienne M.
purchased on 03/05/2023
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1
/5
★☆☆☆☆
I unfortunately did not receive my entire order despite complaints 😢
Fatima I.
purchased on 22/04/2023
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1
/5
★☆☆☆☆
The product is too expensive and no change on my skin
Katia K.
purchased on 26/04/2023
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1
/5
★☆☆☆☆
One product is missing
Karima H.
purchased on 27/04/2023
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1
/5
★☆☆☆☆
I still have not received my order made since 14/04 we are the 10/05
Megguy A.
purchased on 13/04/2023
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1
/5
★☆☆☆☆
I paid for delivery in 48 hours so I paid more to get it in 1 week !!!!!!
Samia N.
purchased on 27/04/2023
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1
/5
★☆☆☆☆
I have not received my entire order and I am waiting to hear from you to find out when I will receive the rest
Sabine C.
purchased on 26/04/2023
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1
/5
★☆☆☆☆
I was missing an item and I'm still waiting for a return from customer service
Gwladys L.
purchased on 26/04/2023
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1
/5
★☆☆☆☆
I still haven't received it. The delivery point has been changed without my consent.
Aude N.
purchased on 23/04/2023
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1
/5
★☆☆☆☆
The precious cream burns my skin and has a chemical smell.
Sabrina G.
purchased on 22/04/2023
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1
/5
★☆☆☆☆
My order arrived with a damaged product I contacted the service but no response
Claudia F.
purchased on 20/04/2023
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1
/5
★☆☆☆☆
I did not receive the package ????
Ines K.
purchased on 19/04/2023
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1
/5
★☆☆☆☆
Very good product with a superb smell that I order regularly and that leaves the skin of my face clean and clear
Sophie M.
purchased on 18/04/2023
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