★★★★★
based on 78629 reviews published
Latest negative customer reviews
I still haven't received my order
Package with missing element and despite the explanations I did not get my way, all this for a soap box! Really a pity
I received my order and I am very disappointed because in 2 out of 3 products I received there are endocrine disruptors, parabens and. Rated 4 by yuka! I will never put this on my skin, moreover it's been more than a week that I'm waiting for the return of your soap
I order a set mist / soaps / cream without oil + a soap I am sent the set and instead of soap I am sent the box of soap When you contact the SAV you are asked to send a photo of the box of the package that keeps the boxes seriously pfffff 26 euro in the ass ....
A missing product
Nothing worked on me
No products too aggressive for the skin all dry face despite the cream without oil
Horrible! My face has traces of eczema... Skin completely dried out! I don't recommend at all!!!
Very disappointed half of my order forget it was sent back to me 1 week later. Otherwise the products and the new packaging are too top.
I got pimples from the soap
Delivery time too long and product not in accordance with the sales description. Misleading advertising
To this day I still have not received my package which is lost.
No change for me I order it often and still as many buttons and cysts
My parcel was delivered to a post office that is not in my village, and to this day I have not managed to pick it up with the possible hours... knowing that there is an office in my village. Being a mother of 2 small children, I can't find a moment.
I did not receive my order and never got a refund
I bought the face scrub and there are practically no grains inside. I am not ready to order again without a commercial gesture from you.
My package was stolen and I'm still waiting for it
I am satisfied with the product but there are no contraindications for its use during pregnancy. However, the essential oil of camphor is neurotoxic for the fetus. Thank you for pointing this out.
I am missing items in my package.
I did not receive my entire order, disappointed.
I'm waiting for a return of my emails with my allergy
I had my order delivered to a post office, twice for nothing because the package was not there!
The products burned in contact with my skin and smell and chemical.
This is not what I ordered
The delivery was not at home although I had requested it
Disappointed I ordered two soaps one whole and the other cut in half.
My skin became super dry with the soap and the pin up cream I stopped using it I am disappointed
The jar of the body scrub leaked in the package and in the gift box afterwards. I would have preferred a closed jar
My order is missing a product. Package intact with warranty strip. Pin UP secret blames the post office ... Result I did not get my product! I contacted the customer service which is for me incompetent
Very disappointed following an error of delivered product (1 product ordered, I received another article) and with the SAV which resulted from it, no commercial gesture, to have to wait that the mark receives the returned product before sending me the good....
I have not received my order since December 27. No refund for the moment. Waiting.
I never received the order, I contacted your services and I have no news while I had contacted the postal service in parallel they gave me an answer very quickly to tell me that another shipment will be made but I still have nothing and I still have no news for my order. I'm very much on it
Lousy service. Package still not received by their fault, I had to pay a fee for a re-delivery.
I never received my order
I had an allergy to the cream
I took the goat's milk soap that guaranteed me a perfect skin after 2 weeks of use my skin is worse, I am disappointed
I received the empty box
Ordered on 25/12/2022, it is now 06/01/2023 and I still haven't received it. The confirmation email said that the delivery time is between 3 to 5 days
Broken soap box
I have not received my full order. I am still waiting to receive everything....