/10
★★★★★
based on 77377 reviews published
★★★★★
based on 77377 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The order is missing a soap
Valerie S.
purchased on 27/05/2023
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1
/5
★☆☆☆☆
Missing half of my order
Loubna B.
purchased on 23/05/2023
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1
/5
★☆☆☆☆
More than 15 days since I placed my order and I still haven't received anything.
Melissa F.
purchased on 13/05/2023
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1
/5
★☆☆☆☆
They forgot a product and the mask I ordered was already open and half full of water.
Florence O.
purchased on 24/05/2023
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1
/5
★☆☆☆☆
I ordered 5 products and only received 3. Still no return after more than 1 week despite several emails.
Laetitia I.
purchased on 23/05/2023
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1
/5
★☆☆☆☆
I never received my order Disappointed
Soukaina B.
purchased on 19/05/2023
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1
/5
★☆☆☆☆
My redness turned scarlet and burned a lot.I gave my boyfriend impeccable for his face.
Mélissa D.
purchased on 15/05/2023
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1
/5
★☆☆☆☆
Received the wrong order, I have to send the product back and then wait again before receiving the product I ordered. Very disappointed by the after-sales service, it's almost me who's at fault when the error came from them.
Ikram B.
purchased on 12/05/2023
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1
/5
★☆☆☆☆
I received the wrong product
Sara Z.
purchased on 18/05/2023
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1
/5
★☆☆☆☆
Flattened carton, broken box
Thomas P.
purchased on 18/05/2023
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1
/5
★☆☆☆☆
Unfavorable opinion After use, burns as well as the appearance of small patches and pimples appeared. I'm super disappointed, my skin is worse than before use.
Tatiana R.
purchased on 19/05/2023
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1
/5
★☆☆☆☆
I ordered a first time the soap, I thought it was perfect. I saw a promotion for the 3 articles for 48 euro so I took the cream, disaster! I had red patches on my cheek, itching. It's been a week and the patches are still there. I strongly advise against this product!
Demet P.
purchased on 04/05/2023
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1
/5
★☆☆☆☆
Very delayed
Imen B.
purchased on 15/05/2023
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1
/5
★☆☆☆☆
I do not recommend this company. I placed an order on the site. 8 days later still no order received. I sent an email to cancel it, having found an offer on vinted. No reply to my e-mail. 2 days after my e-mail, I decided to call to cancel my order. I'm told I'll have a return within 24 hours. 2 hours after my call, pin up secret shipped my order...
Céline B.
purchased on 13/05/2023
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1
/5
★☆☆☆☆
Disappointed, my daughter had a reaction to the products ordered!
Laure S.
purchased on 14/04/2023
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1
/5
★☆☆☆☆
Hello, My package was delivered to domus instead of the rosny 2 shopping center at the post office. Domus is the opposite of where I live!
Audrey B.
purchased on 10/05/2023
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1
/5
★☆☆☆☆
My skin is totally inflamed.
Amelie M.
purchased on 08/05/2023
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1
/5
★☆☆☆☆
I am missing a product in the order ....
Laura D.
purchased on 10/05/2023
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1
/5
★☆☆☆☆
Delayed shipping, poor customer service and no commercial gesture or refund of shipping costs.
Cecile I.
purchased on 05/05/2023
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1
/5
★☆☆☆☆
Soap and cream very aggressive, my face became red as if it is stripped. Stop the massacre it's not this result I wanted. For the high price 2 uses
Nadya S.
purchased on 07/05/2023
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1
/5
★☆☆☆☆
It's been almost 2 weeks since I ordered my soap and I still haven't received anything. Usually it's going very well but now I haven't washed my face for 5-6 days...
Ilyes D.
purchased on 06/05/2023
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1
/5
★☆☆☆☆
I did not receive my entire order. I am disappointed
Hiba M.
purchased on 07/05/2023
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1
/5
★☆☆☆☆
Still haven't received my package since May 5th! Refund!
Dantung L.
purchased on 05/05/2023
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1
/5
★☆☆☆☆
I ordered 3 items when I got 2!!!
Nabila B.
purchased on 07/05/2023
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1
/5
★☆☆☆☆
As received incomplete
Ericka G.
purchased on 28/04/2023
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1
/5
★☆☆☆☆
I have been using the soap for 15 days and I end up with an eye infection. It was supposed to be an organic product. But far from it! Really disappointed. It is truly an influencer's product. It claims non-existent miracles!
Audrey M.
purchased on 02/05/2023
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1
/5
★☆☆☆☆
No package too long delay
Nathalie B.
purchased on 30/04/2023
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1
/5
★☆☆☆☆
I didn't receive my order yet (more the 11 days)! The transportation doesn't provide me any information about my order
Arij F.
purchased on 03/05/2023
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1
/5
★☆☆☆☆
Very good product, I recommended it to my friends
Fabienne M.
purchased on 03/05/2023
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1
/5
★☆☆☆☆
I unfortunately did not receive my entire order despite complaints 😢
Fatima I.
purchased on 22/04/2023
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