Reviews Pinup Secret

9.3/10
★★★★★
based on 80834 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

I still haven't received my package, no news from the customer service I contacted, the lady doesn't apologize for the delivery problem and asks me to wait, no goodbye or thank you.

User icon
Samira B.
purchased on 27/01/2023
Translated review
1 /5
★☆☆☆☆

Ineffective makeup remover

User icon
Dominique S.
purchased on 28/01/2023
Translated review
1 /5
★☆☆☆☆

Your products are good except that I had to pay 55.50€ of customs tax for 90€ of product I find it abusive

User icon
Ludovic C.
purchased on 25/01/2023
Translated review
1 /5
★☆☆☆☆

I did not receive my package I am still waiting to receive it I made several orders everything is always well but I am very disappointed

User icon
Emma M.
purchased on 26/01/2023
Translated review
1 /5
★☆☆☆☆

Very happy with the products but the delivery service is catastrophic on each order. Change of relay point without warning us with 20km difference between the two, change of delivery date without warning us. Complaint made to Colissimo and Pin-up Secret but no return 10 days later

User icon
Stephanie G.
purchased on 25/01/2023
Translated review
1 /5
★☆☆☆☆

In spite of my good faith on the fact of putting wrong in the composition of my set, I did not obtain an exchange of my product whereas I am customer since 3 years and that it never happened to me. Super bad after-sales service and absolutely not commercial!

User icon
Severine R.
purchased on 25/01/2023
Translated review
1 /5
★☆☆☆☆

I did not receive my package

User icon
Romayssa M.
purchased on 24/01/2023
Translated review
1 /5
★☆☆☆☆

Over the products, disgusted to have paid so much to end up with a skin all damaged (dry, tirallier, skin that peels) I returned to my basic products. I don't understand why it costs so much to end up with bad skin and some products burn the face.

User icon
Charlene L.
purchased on 23/01/2023
Translated review
1 /5
★☆☆☆☆

I have twice as many pimples and my skin is dry

User icon
Barbara L.
purchased on 23/01/2023
Translated review
1 /5
★☆☆☆☆

Very pleasant performing product

User icon
Margo C.
purchased on 20/01/2023
Translated review
1 /5
★☆☆☆☆

Excellent product...

User icon
Lucienne M.
purchased on 21/01/2023
Translated review
1 /5
★☆☆☆☆

I received the cream without oil breeze

User icon
Virginie M.
purchased on 20/01/2023
Translated review
1 /5
★☆☆☆☆

The brush is broken

User icon
Houda M.
purchased on 21/01/2023
Translated review
1 /5
★☆☆☆☆

I love it so much I'm reordering it

User icon
Wirtz G.
purchased on 20/01/2023
Translated review
1 /5
★☆☆☆☆

I have been charged twice. And I still have no news about my refund...

User icon
Eva M.
purchased on 18/01/2023
Translated review
1 /5
★☆☆☆☆

The products are not suitable for all skin types because I get red patches and itchy skin

User icon
Ophrasia C.
purchased on 13/01/2023
Translated review
1 /5
★☆☆☆☆

I did not receive the pouch offered with my order

User icon
Wendy J.
purchased on 13/01/2023
Translated review
1 /5
★☆☆☆☆

Not received the right product

User icon
Marine B.
purchased on 15/01/2023
Translated review
1 /5
★☆☆☆☆

2nd time I made the order. Fast delivery. The goat milk soap product works great. I recommend . Merciii pin up secret😊

User icon
Laini O.
purchased on 13/01/2023
Translated review
1 /5
★☆☆☆☆

I did not receive the correct products ordered (1 out of 2 was good).

User icon
Lobna A.
purchased on 14/01/2023
Translated review
1 /5
★☆☆☆☆

After a few days of use, my skin is extremely dry

User icon
Aurélia A.
purchased on 14/01/2023
Translated review
1 /5
★☆☆☆☆

We already know the soap very well but not yet the cream. Have not tried it yet

User icon
Christelle U.
purchased on 15/01/2023
Translated review
1 /5
★☆☆☆☆

I did not receive my order unfortunately .... But I know that it remains good quality products despite all because I have already ordered from you ....

User icon
Elisa B.
purchased on 14/01/2023
Translated review
1 /5
★☆☆☆☆

Not received

User icon
Laura T.
purchased on 14/01/2023
Translated review
1 /5
★☆☆☆☆

Not so good quality, no exfoliating side and tiny cotton

User icon
Emilie A.
purchased on 13/01/2023
Translated review
1 /5
★☆☆☆☆

After 4 days, this soap had dried out my entire face!

User icon
Jessica S.
purchased on 14/01/2023
Translated review
1 /5
★☆☆☆☆

I did not receive the product I ordered instead of the peeling I was sent a cream I wrote to ask for the peeling and no answer I am very disappointed

User icon
Samia D.
purchased on 13/01/2023
Translated review
1 /5
★☆☆☆☆

Big reaction when I apply it as a mask (red patch and itching)

User icon
Alexandra D.
purchased on 13/01/2023
Translated review
1 /5
★☆☆☆☆

Soap that dries the skin to the extreme ... questionable composition ... I regret my purchase

User icon
Candice B.
purchased on 12/01/2023
Translated review
1 /5
★☆☆☆☆

Package not received

User icon
Natali B.
purchased on 07/01/2023
Translated review
1 /5
★☆☆☆☆

The oil-free cream burns my skin. Disappointed with this purchase...

User icon
Delphine B.
purchased on 11/01/2023
Translated review
1 /5
★☆☆☆☆

I ordered body creams. The first time, they were in a box. Now, they were thrown in the package like that, in bulk. I didn't really understand. However, I ordered several times from you. Not too happy about this one!!! ....

User icon
Sylvie C.
purchased on 11/01/2023
Translated review
1 /5
★☆☆☆☆

I still haven't received my order

User icon
May-romane F.
purchased on 10/01/2023
Translated review
1 /5
★☆☆☆☆

Package with missing element and despite the explanations I did not get my way, all this for a soap box! Really a pity

User icon
Magali H.
purchased on 10/01/2023
Translated review
1 /5
★☆☆☆☆

I received my order and I am very disappointed because in 2 out of 3 products I received there are endocrine disruptors, parabens and. Rated 4 by yuka! I will never put this on my skin, moreover it's been more than a week that I'm waiting for the return of your soap

User icon
Sophie P.
purchased on 08/01/2023
Translated review
1 /5
★☆☆☆☆

I order a set mist / soaps / cream without oil + a soap I am sent the set and instead of soap I am sent the box of soap When you contact the SAV you are asked to send a photo of the box of the package that keeps the boxes seriously pfffff 26 euro in the ass ....

User icon
Kaniza D.
purchased on 08/01/2023
Translated review
1 /5
★☆☆☆☆

A missing product

User icon
Aurélie M.
purchased on 07/01/2023
Translated review
1 /5
★☆☆☆☆

Nothing worked on me

User icon
Carine A.
purchased on 06/01/2023
Translated review
1 /5
★☆☆☆☆

No products too aggressive for the skin all dry face despite the cream without oil

User icon
Sabrina M.
purchased on 08/01/2023
Translated review
1 /5
★☆☆☆☆

Horrible! My face has traces of eczema... Skin completely dried out! I don't recommend at all!!!

User icon
Emelyne L.
purchased on 10/01/2023
Translated review