★★★★★
based on 79010 reviews published
Latest negative customer reviews
Unfortunately one of my soap boxes arrived broken at the bottom so it was unusable.
I placed my order and then wanted to cancel it within 30 minutes. This was totally impossible. So I sent an email that told me that the package was already being shipped (order dating from just 1 h) I am waiting for the refund that has not yet been made to date,
The package was not complete I do not understand?
Open package
How dare you ask me for an opinion when you have the wrong address and I have no excuse when it's Christmas and I had to buy another gift in a hurry, so I lost money because of you. Yesterday you contacted me to dare to say that you did not make a mistake with the address but as I said, when we follow the package we see the address and it was not good. Please be aware that since no commercial gesture is made and that you have not urgently found a solution for my daughter's Christmas, I will do what is necessary to defend myself! Via the networks and via test-purchase
Product received damaged. No response from customer service for 2 weeks regarding my complaint
Hello, I am waiting to see the result.
I have not yet seen a good result I hope in the next few days
Allergic reaction
I was missing an item in my order and I find that the customer service was not great this time.
It does not work for acne
I received my parcel with the mist completely empty so I can't give an opinion on the products as I couldn't test them. Sincerely
I am not satisfied at all! I had to receive my initial order in 3 times because of an error in the first two ...
After various exchanges following the reception of empty bottles we finally arrived at an agreement! too bad to lose so much time for an error of your share!
1st order incomplete, 2nd order still incomplete
Nil. If I could put 0, I was going to put. I threw out all the products because they made me itch and get more pimples
Disappointed 😞
Never received my order
The soap did nothing but kill my acne and burned my skin. I had to stop after a week..w the oil free cream is very poorly rated on Yuka....c is very disappointing... moreover, I had sent an email to you for return and the 2 goat milk soaps and I never had any answer !
I am disappointed I am missing a product it was my first order it's not nice!
I discover this product and I have no distance to note it I hope it will bring me satisfaction!
Delivery is much too long and shipping is not free !!!!
Disgusted with my purchase, peeling with a dubious consistency, for almost 25€ you have the right to a product that stings and inrinsable. Deserve 0 star
Package impossible to receive
Very disappointed because the package arrived the box of soap was broken. ... I had no way to make a claim .....cause of death in my family
Not a single percentage regarding the composition
I did not receive the totality of my order 1 cream received on the 2. 10 days after complaint no return ...
Order arrived late and delivery problem
I tried the product for about 10 days. I had more pimples than usual, then the soap and the cream left my skin very dry and full of white residue on my face. So the products are not great honestly.
I ordered and paid for 2 products and only received one!
No link to cancel or get a proper refund
Very good product
My product was broken and was yellow I had to clean everything and remove some of the cream
There are missing articles and still not taken into account!
No packages
Received with an empty tube
The products are not adapted to my skin
Cardboard very poorly organized cream half empty inside quite disappointed!!!
The products are good but I received a product where the cap did not hold and where it had already leaked on the edge so disappointed for products at this price
I'm not satisfied with the makeup remover, I sent an email about it and I'm waiting for an answer