★★★★★
based on 79025 reviews published
Latest negative customer reviews
I still have not received my order placed since September 21 😒
I received the package super fast but not the right products in it ...
I have a problem in the delivery of the package so I still have not received it since my order on September 16 😕
M'amis des boutons
The delivered product is not in conformity with the request. A claim is being processed. Phone line is never in service. It sucks
Hello, I received the package in a deplorable state. I attached the photos in another mail.
No pass your way
Still not received my colid
One of the products I ordered was not in my package, and I still don't have a return from the SAV
I got more pimples using pin up
Frankly I am disappointed I received my package all crushed everything but really everything and level packaging is not the top I am DOM TOM
Very disappointed... The mist arrived emptied in the box and no compensation I am still waiting
I never received my order even though it is marked as delivered.
I received my package with my three bottles and my soap as stipulated on my order but unfortunately the bottle containing the mist was badly closed and a little more than half of the product was poured in the box. I am very disappointed.
I did not receive my full order I do not have the mask
The soap that burns the skin....I am disgusted with my purchase. Yet 93/100 on Yuka. After a week I had patches and pimples all over my face. It's really not suitable for all skin types. It's a scam....thanks to some influencers for advertising this kind of m....I would never order this brand again.
Product received already opened broken lid and product all over the box send back my product broken and no news in return I paid and nothing in return disappointed for this order I want to be called back as soon as possible and I would like to be told when and how I will receive my product in good condition?
Ras
I did not receive my order
Enormous allergic reaction to the soap and cream, redness and patches on the forehead, neck, jaw and T-zone
Soap does not keep its promises and is full of pimples on the front
TOP Products 🤩
Package not received, supposedly lost by the post office ... Customer service incompetent despite several calls and emails 3 weeks I'm waiting for a commercial gesture, it is still not complicated to return a soap! Not very commercial
It's been 3 weeks that I've been using it and it has made my pimples worse! "Secret of radiance" but it broke my skin! They don't even deserve 1 star
The peeling disappointed me because I just had the impression that it is the peeling that crumbles and not the skin The product smells like hairspray And I was disappointed after 2 uses I will surely go see elsewhere ...
Not too happy because I ordered the product for the feet and I receive the product for the hands I contacted you by email but we can't send the photo of the product it's a pity I think I will order on another site of the same brand
I am very dissatisfied because I am a long time customer and the price of the cream did not change, but the capacity went from 50 ml to 12 ml for the same price.
I received an open package and I don't even have customer service back
I still have not received my order placed on August 18, the package is lost, I still have no news, I had to order again without being reimbursed for the order not arrived. No possibility to cancel the order.
Null soap I have been waiting for an answer for several days
First order made I was very happy with the products, so second order to replenish my stock I was missing products in my package! I made a claim and sent the photo as requested! Customer service non-existent the fault of Covid, it has good back Covid! I would like that they answer me, either that they refund me or that they send me back the missing product thing that seems normal to me! I am very very disappointed
Very disappointed to learn the origin of the products when all the marketing suggests a small local production
I have bought many products from you, but the first time I was disappointed with your delivery my soap was all crushed, I couldn't even use it...
Still not received my order
The products are not adapted to my skin at all! The mask gives me redness all over my face. Very disappointed.
I would have liked to receive my order to be able to put a star on it but to this day I still haven't received anything.
Very disappointed with the delivery.
Horrible after sales service
Order received with a missing product!!! No response from customer service
I ordered on purpose at the time of the free travel kit (for future business trips) but I did not receive the travel kit in my package. Disappointed.