★★★★★
based on 79025 reviews published
Latest negative customer reviews
After using two products, I had red patches, damaged skin, irritation, ... I do not recommend and I paid a lot of money
I am disappointed with the pelling I found brown in the product it looks like excrement really disgusted
I received an incomplete order I declare a missing product but I am asked to send back a picture of the product and the package. Of course I had thrown the package away...... I was not reimbursed for the missing product
Concerning the precious complexion soap there is nothing to say because I have been using it for years. However I was clearly disappointed because there was a problem with my order which came from your site and no commercial gesture was made, which is very disappointing for a customer who has been loyal to you for years.
Not compatible with pregnant women because of essential oils (sage among others)
I had a lot of buttons...
Very disappointed by the commercial service. Indeed while I am used to order a certain box, this one was delivered to me without the usual box, but in simple bubble wrap, which I find unacceptable the price that it costs (more than 100 euros!). It was a gift, so I asked the sales department to send me a box and they refused. So for my part it was my last order on this site which has no recognition for its good and faithful customers.
Unfortunately, the pin up secret product did not work on my skin. My pimples did not get any better. I am disappointed.
Frankly disgusted by your commercial thecnique you fideliser mm not your regular customer to say that I made you of the pub but tempis I found another mark less expensive and which fidelise with a product 3 times less expensive and as good as yours I advise against your mark for lack of commercial technique Never an attention a gift a promotion obliged to pass by your bitch of infuenceuses to have me 30% lollllll nullllll you are
The soap is great but the cream is not more
I would have liked to have the composition of the product and especially that it is well noted essential oil and that it is noted not recommended for pregnant women!
Not received the package...
I ordered a goat's milk soap but received one that was yellow in color, while the soap is white. I am very disappointed.
Amount deducted 2 times ... still no refund
Very disappointed I was looking forward to my order but ... The soap dries my skin very much, I am red and my skin peels I do not recommend
I ordered the goat's milk soap. Honestly the smell is very strong not at all pleasant. After 2 or 3 uses I had a pimple rash. I really regret this purchase especially at this price.
Really disappointed, I am missing 1 out of 3 items. I've been checking with the post office for 1 week now and no news. Knowing that the package was well closed, it's incredible not to take responsibility and do a minimum to return the service that is due. The customer is really not king. Terribly disappointed!
Very disappointed with the products (hand and foot cream) by scanning the product I realized that it is very badly noted and even 1 product considered as endocrine disruptor prohibited since March 2022 in Europe it is inadmissible! I ask for a refund of my products!
I did not receive my package
Ordered on february 25th. Package still blocked at the post office on March 9. No refund, no sending of a new order, no commercial gesture. I have to wait 15 working days for the post office to deign to answer. It is therefore the customer who must suffer the consequences. SAV has to be improved.
I have been prone to eczema since I was a little girl, having seen the ads for this product, I decided to try it. From the first application, red patches, almost burned, and irritation, I renewed the experience twice to give the product a chance, but it was catastrophic and I had the same problem again. Product that I will not use any more!
The cream opened in my package received several mail with photo to support sent without any response.
I got my package in the worst way half crushed frankly disappointed when you see the price for a tel service
A good product I like very much! but the negative point, it is very very long for the arrival of the package
These products were for my daughter so I can't say for sure
I had to stop after 3 days because my skin was like burned, totally dehydrated, and it was stinging. In short, it really doesn't suit me
My daughters, who are teenagers, applied the cream without oil. The next day, pimples appeared on their faces. They don't usually have them, I don't think it's a coincidence. I am disappointed with my purchase!
The soap burned my skin Red plate and completely dried out skin
Soap can burn the skin.
Soap that tears the skin and cream that moisturizes nothing at all I had patches everywhere and my skin peeled so much it dries! I am disappointed?
A customer service unreachable by phone is a shame ..... it does not give a good image at all!
Very disappointed when we see the products of the body scrub harmful to health. And once again sending and packaging without any entity or interest for the customer. I threw the product without using it.
My skin has become very dry, I look twice as wrinkled even though I moisturize my skin well. Red patches appear after using the soap and the so-called gentle scrub has damaged my skin even more. I trusted the reviews I bought but for the moment my skin is worse than before, although I only had a few spots that I wanted to get rid of. If I could have returned your products and gotten a refund I would have done so.
The pump of the cream without oil does not work, I warn then the sav and they answer me that it makes cut the stem of the pump, except that it does not work tjrs. I will never recommend any product again. Very disappointed
I don't know if it's due to the soap or the oil-free cream but it burned under my eyes, patches on my cheeks and spread between my eyebrows. Disappointed because it looked like top products! I am pregnant maybe the products are not suitable for pregnant women because it is the first time that I react like this! The hand cream is still perfect and the smell is really nice I will try again once my pregnancy is over ...
Order paid with 5 euros delivery fee for reception in 48h Order received 10 days later
I did not receive the order, but please do not contact pin up because a lost or stolen order is not their problem. They have to contact them every week to follow up on the process and the response time is not an issue. Very disappointed.
I love it too much
Goat's milk soap at the top and well rated on yuka but the oil free cream to avoid.... It is rated 2/100 on yuka and full of components bad for health (endocrine disruptor and thyroid). It's a shame to advertise such products.
It damaged my skin