★★★★★
based on 78630 reviews published
Latest negative customer reviews
I did not receive my package
Ordered on february 25th. Package still blocked at the post office on March 9. No refund, no sending of a new order, no commercial gesture. I have to wait 15 working days for the post office to deign to answer. It is therefore the customer who must suffer the consequences. SAV has to be improved.
I have been prone to eczema since I was a little girl, having seen the ads for this product, I decided to try it. From the first application, red patches, almost burned, and irritation, I renewed the experience twice to give the product a chance, but it was catastrophic and I had the same problem again. Product that I will not use any more!
The cream opened in my package received several mail with photo to support sent without any response.
I got my package in the worst way half crushed frankly disappointed when you see the price for a tel service
A good product I like very much! but the negative point, it is very very long for the arrival of the package
These products were for my daughter so I can't say for sure
I had to stop after 3 days because my skin was like burned, totally dehydrated, and it was stinging. In short, it really doesn't suit me
My daughters, who are teenagers, applied the cream without oil. The next day, pimples appeared on their faces. They don't usually have them, I don't think it's a coincidence. I am disappointed with my purchase!
The soap burned my skin Red plate and completely dried out skin
Soap can burn the skin.
Soap that tears the skin and cream that moisturizes nothing at all I had patches everywhere and my skin peeled so much it dries! I am disappointed?
A customer service unreachable by phone is a shame ..... it does not give a good image at all!
Very disappointed when we see the products of the body scrub harmful to health. And once again sending and packaging without any entity or interest for the customer. I threw the product without using it.
My skin has become very dry, I look twice as wrinkled even though I moisturize my skin well. Red patches appear after using the soap and the so-called gentle scrub has damaged my skin even more. I trusted the reviews I bought but for the moment my skin is worse than before, although I only had a few spots that I wanted to get rid of. If I could have returned your products and gotten a refund I would have done so.
The pump of the cream without oil does not work, I warn then the sav and they answer me that it makes cut the stem of the pump, except that it does not work tjrs. I will never recommend any product again. Very disappointed
I don't know if it's due to the soap or the oil-free cream but it burned under my eyes, patches on my cheeks and spread between my eyebrows. Disappointed because it looked like top products! I am pregnant maybe the products are not suitable for pregnant women because it is the first time that I react like this! The hand cream is still perfect and the smell is really nice I will try again once my pregnancy is over ...
Order paid with 5 euros delivery fee for reception in 48h Order received 10 days later
I did not receive the order, but please do not contact pin up because a lost or stolen order is not their problem. They have to contact them every week to follow up on the process and the response time is not an issue. Very disappointed.
I love it too much
Goat's milk soap at the top and well rated on yuka but the oil free cream to avoid.... It is rated 2/100 on yuka and full of components bad for health (endocrine disruptor and thyroid). It's a shame to advertise such products.
It damaged my skin
All I got were patches on my face. I'm really disappointed.
Customer service not at all commercial. I did not receive my order entirely and the customer service does not want to make any commercial gesture either refunded the missing product or sent back the missing product
Ad parcel delivered 72h after order which is false I received 2 weeks later. Not happy.
A beautiful site but.....
Product without effectiveness with a very strong odor at the application
Leaves my skin dry No change for my skin .... I regret my purchase
No result for me. The cream has a dead skin effect but it's not really our dead skin, it's the cream that does it. Money thrown out the window again... thank you for ruining us by making us believe that it works!
In my jar of cream there are brown stains unusable
Disappointed because despite the large order not the brush offered or even the bag
Very disappointed for a first order, I received a product eventrer....
Thanks to the soap I gained even more pimples than before! And when I left it on as a mask, my skin burned. As a result, I have a face with pimples everywhere and a burned skin, totally dry. I strongly advise against it.
I got a ton of pimples !!!!!!!!
Order not received investigation in progress long. I know I will not have my package and no commercial gesture no return no refund proposed for the moment! Me who wanted to order afterwards I would go to the competition .
I have been using Pin Up Secret products for over 3 years and this will be my last order. Decline in quality in all areas.
Very disappointed, the products are very aggressive when "recommended" for sensitive skin. Even the moisturizers burn the skin.
The products do not suit me, too aggressive, pimples that appeared.
Order received very quickly, but the products do not really suit me .... Big patches on the face, dry skin... I am disappointed
Hello I did not receive the correct product ordered