★★★★★
based on 79619 reviews published
Latest negative customer reviews
Hello then on the product I have nothing to say but for my last order I was a little disappointed because I received my package in a pitiful state so my soap was received in a thousand pieces then I made a report with you and with the post office but the post office did not even try to understand what had happened it said that there is nothing everything is fine while not I sent the photos
I regularly order oil free cream and I ordered some here to test their new packaging but disappointed at the reception to see that the tube is still green and therefore impossible to finish the cream until the end even with the old packaging and the new one the cream remains at the bottom and impossible to break the glass to recover what remains at the bottom
Lame! I find myself with a face full of pimples and patches when at the beginning I only had 2/3 of them
CATASTROPHIC! My skin is totally burned and filled with pimples that I never had and that don't go away. Don't fall into the trap! Never buy!!!!!!!!!
Missing 1 product. The weight was exact so see with the post office which tells me the same thing. So disappointed because lost money and I will have no news of my missing soap
No solution proposed in case of delivery problems
After a mistake on my order, I found their solution not very commercial. I still received the right product in the end but I was disappointed.
Hello, your product made me win more pimples than I removed on my face
Phenomenal pimple outbreak while my skin is perfectly adapted to the criteria of the soap and much too expensive this product is not a treatment as the influencers like to sell it to us.
Gives pimples the next day, every time I use it.
This does not work at all, I paid for my order for nothing. My skin is even worse than before using these products.
Order still not recovered because not sent to my home although I had requested and paid for home delivery!!! Usually it's fast without any problem, but here it's a real hassle, I don't even know if I'll be able to pick it up, it's incompatible with my schedule and it hasn't even arrived yet, 15 days!!!
Soap and foot cream well received but damaged I would not recommend this site
I ordered 3 bottles ...all 3 arrived with pumps that don't work, a little light considering the price. And no news from customer service last order.
There was a missing product still not refunded really bad
I don't like it at all!!! My skin is dried out and the precious cream is even worse! I have to put on 3 layers and my skin is tight. What a misleading advertisement! I so regret paying so much for nothing.
Disappointed very long delivery time, no gift received as expected following my order.
Not at all suitable for dry and sensitive skin. Although I took the dry sensitive skin kit. My skin dried out even more. Until I had tightness and red patches on my face. I referred to it by mail but it suggests me to continue once a day. But still the same problem. So I stopped this routine and I took my usual routine. And my skin is almost back to normal. The least I could have done was to make a commercial gesture. Given that I ordered under your advice. So dry skin I would not recommend this range. It is a range more for oily skin and seborrheic tendency. So I threw the money out the window. Thank you for this loss of money.
The product is good but the delivery time and customer service suck
Delivered in a relay point and not at home
I did not receive my order so I would like my money back
I bought a box set and apparently I can't return any of the items in the set. I have seen so many good reviews on one of the products and I am wondering if they are fake reviews. I scanned one of your Yuka items and the item is very bad and is harmful to fertility. ( The oil free cream) I would like a refund on this item.
I have not yet received the articles
Having seen the reviews I decided to go for it but I see no difference even though I use the pinup soap every day morning and evening.
The pin up secret service is very slow and not of good quality
It makes me button of ouf I really advise not to buy it
Disappointed by the packaging
The products are good but the delivery time is much too long
Very expensive for such products
Very disappointed, my skin does not support any product. They are too aggressive and very drying. I felt like I was wearing a mask, my face was frozen. I lost 86€, products were thrown away and I had to buy new products to repair the damage.
Catastrophe, my skin reacted badly
After using two products, I had red patches, damaged skin, irritation, ... I do not recommend and I paid a lot of money
I am disappointed with the pelling I found brown in the product it looks like excrement really disgusted
I received an incomplete order I declare a missing product but I am asked to send back a picture of the product and the package. Of course I had thrown the package away...... I was not reimbursed for the missing product
Concerning the precious complexion soap there is nothing to say because I have been using it for years. However I was clearly disappointed because there was a problem with my order which came from your site and no commercial gesture was made, which is very disappointing for a customer who has been loyal to you for years.
Not compatible with pregnant women because of essential oils (sage among others)
I had a lot of buttons...
Very disappointed by the commercial service. Indeed while I am used to order a certain box, this one was delivered to me without the usual box, but in simple bubble wrap, which I find unacceptable the price that it costs (more than 100 euros!). It was a gift, so I asked the sales department to send me a box and they refused. So for my part it was my last order on this site which has no recognition for its good and faithful customers.
Unfortunately, the pin up secret product did not work on my skin. My pimples did not get any better. I am disappointed.
Frankly disgusted by your commercial thecnique you fideliser mm not your regular customer to say that I made you of the pub but tempis I found another mark less expensive and which fidelise with a product 3 times less expensive and as good as yours I advise against your mark for lack of commercial technique Never an attention a gift a promotion obliged to pass by your bitch of infuenceuses to have me 30% lollllll nullllll you are