9.3/10
★★★★★
based on 77384 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
Cardboard very poorly organized cream half empty inside quite disappointed!!!
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Fanny C.
purchased on 21/11/2022
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1 /5
★☆☆☆☆
The products are good but I received a product where the cap did not hold and where it had already leaked on the edge so disappointed for products at this price
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Stephanie M.
purchased on 21/11/2022
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1 /5
★☆☆☆☆
I'm not satisfied with the makeup remover, I sent an email about it and I'm waiting for an answer
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Déborah S.
purchased on 20/11/2022
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1 /5
★☆☆☆☆
Package received in a pitiful state!
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Aurélie R.
purchased on 19/11/2022
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1 /5
★☆☆☆☆
The pump bottle of the oil-free cream does not work since I received it....
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Marie D.
purchased on 19/11/2022
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1 /5
★☆☆☆☆
Very disappointed because I love your products but it's been 2 times that I received a cream with a manufacturing problem. And not even a small commercial gesture...
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Camille J.
purchased on 20/11/2022
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1 /5
★☆☆☆☆
Poor quality product will be a poor quality customer
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Juliette L.
purchased on 20/11/2022
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1 /5
★☆☆☆☆
Very drying product after only 3 days of use according to the instructions, dry patches and pimples, even though I have acne-prone skin.
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Alexandra D.
purchased on 18/11/2022
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1 /5
★☆☆☆☆
Customer service not very top! I received a broken brush even with a picture of the brush and they didn't even send me one back.
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Kiara N.
purchased on 16/11/2022
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1 /5
★☆☆☆☆
I did not receive my package
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Danielle D.
purchased on 11/11/2022
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1 /5
★☆☆☆☆
Package received empty and still no response from customer service!!!
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Marina B.
purchased on 08/11/2022
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1 /5
★☆☆☆☆
I did not receive my order
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Alexandra H.
purchased on 09/11/2022
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1 /5
★☆☆☆☆
I did not receive the package, I am still not refunded. One month to get a refund is a long time. I ordered because I had no more and finally I ordered elsewhere... it's a mistake of the post office but I would have liked to receive another product or to be refunded quickly to recommend
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Aurelie G.
purchased on 06/11/2022
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1 /5
★☆☆☆☆
1 Missing product, lack of help from the seller although with obvious proof, too bad because good products
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Cornelia B.
purchased on 07/11/2022
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1 /5
★☆☆☆☆
I did not receive my order although I had modified the address
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Zayneb T.
purchased on 04/11/2022
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1 /5
★☆☆☆☆
This is not what I ordered
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Aurore T.
purchased on 02/11/2022
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1 /5
★☆☆☆☆
I have eczema and it doesn't work! So the influencers say it works
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Naila K.
purchased on 02/11/2022
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1 /5
★☆☆☆☆
No notice ordered not received, it's not great I ask for a refund
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Régine P.
purchased on 01/11/2022
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1 /5
★☆☆☆☆
I received my package in a thousand pieces with the mist broken, it leaked into the box, and damaged my other product purchased. Please contact me as soon as possible.
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Caroline R.
purchased on 26/10/2022
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1 /5
★☆☆☆☆
I did not receive my order
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Sarah A.
purchased on 24/10/2022
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1 /5
★☆☆☆☆
Very disappointed! So much publicity for this miraculous soap... Perfect for acne! And I have never had so many pimples as when I used this product !!!! Huge pimples appeared from the 2nd day of use .... I still persevered! But it never got better! It only stopped when I didn't use the product anymore!!!! What a shame to be so disappointed at this price
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Maïté H.
purchased on 02/11/2022
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1 /5
★☆☆☆☆
Order not received and ask me to contact the carrier
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Amarya A.
purchased on 28/10/2022
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1 /5
★☆☆☆☆
When I ordered, I asked for delivery to my home and it was delivered in a relay point! Not serious!
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Karen O.
purchased on 28/10/2022
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1 /5
★☆☆☆☆
I was very unhappy with the delivery which was declared delivered except that the relay for the package no longer exists so the procedure is underway I paid and I do not have my package!
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Céline L.
purchased on 31/10/2022
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1 /5
★☆☆☆☆
I did not receive the correct product ordered
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Abboud J.
purchased on 31/10/2022
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1 /5
★☆☆☆☆
I got pimples
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Vanessa V.
purchased on 29/10/2022
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1 /5
★☆☆☆☆
My order is not complete, I need a cream without oil
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Laetitia O.
purchased on 28/10/2022
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1 /5
★☆☆☆☆
I did not receive my order even though a delivery confirmation email was sent to me! Never again.
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Tania P.
purchased on 29/10/2022
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1 /5
★☆☆☆☆
The soap is not gentle and I have since its use a rash of buttons Not the impression that it is natural goat's milk but filled with camphor
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Audrey M.
purchased on 27/10/2022
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1 /5
★☆☆☆☆
Nothing received, parcel was supposed to arrive on 15/10 !!! I am told to wait ...to wait for what exactly, a miracle ???
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Laurie N.
purchased on 10/10/2022
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