★★★★★
based on 79025 reviews published
Latest negative customer reviews
My order was incomplete I was missing a cream in the pack 😢
A disaster, my skin has never been so dehydrated. It brought out a lot of pimples, to be avoided!
There were 2 items missing from my package so I thought it was out of stock so I'm waiting for the rest of my order
I have asked several times and at several places for Pin Up Secret to remove my email because I have never, ever signed up for anything, and I don't live in France. So, in that regard, the customer service is abysmal.
For someone who has extremely fragile skin like me, I would not recommend it because I had a soap reaction. I had a big allergy
Very expensive for a soap that brings nothing. Sensation of not cleansed skin then very dry. Rash after 3 days of use. Very disappointed feeling of having been tricked
Very disappointed, because I ordered only one product, and I had two withdrawals on my bank account!
Charge twice the amount of the order! Message sent to customer service but no answer!
The sample was taken twice. The 2 creams were opened and had dried. Mail sent but no answer from you. I am very disappointed with my order
Hello. I bought your soap and the prestigious cream for Christmas. When I use the soap as a mask, very quickly, I feel that it heats up and stings and I am red when I take it off. If I put the cream directly after, it stings horribly. I am therefore disappointed, I thought that these products were suitable for all types of skin but apparently not, I continue to use the soap but only as a soap and not as a mask but for the moment no change on my skin, still some imperfections, far from the promises announced!
I am disappointed with the products... After two uses of the soap and the oil-free cream, red and very dry patches appeared on my face...
I was charged twice for my order... After sending the proof, I'm still waiting for the refund! Apart from that, satisfied with the products but not sure to recommend them
I ordered the range for the face indeed the price is interesting but I understand with each use the following day I get up I have buttons everywhere on the face.
Good evening Happy New Year to you. Concerning the delivery 🚚 it is very fast. By cons false advertising. The girl she well specified that the delivery and free with 2 products offered (bag in my opinion) with the Promo code Romi The delivery was paid and without the items offered
I have even more pimples than before. Bad product served by lying influencers.
Not received the right products
Not serious
Order received very very late without excuse really disappointed
They forgot a product and they redirect me to the post office which can't do anything...
Sending the wrong item and customer service not responding
Too aggressive for my skin I don't use it anymore... I opted for a soap and its snail creams for wrinkles and marks...
At the moment I have very dry skin since I started using it and I have small red patches that appear ....
Cream dries the skin too much, not at all pleasant to put on, unpleasant smell
A lot of advertising for products that are not worth it. My skin is burnt and my acne has gotten worse. I don't recommend this product at all and am angry at myself for buying it. These products are just marketing, done by instagrammers.
Hello, I am disappointed, since I have been using your products, I have more and more imperfections on my face. I think that your products do not work with my skin type.
The jar of cream arrived with dry residue all over the inside of the lid and on top of the cream! Disappointing especially for the quality / price ratio. Nothing to say about the soaps that arrived in good condition.
Very disappointed, a strong smell and not good. Not possible to use it
Big red plate appeared Questioning on components by message no news
After a week and a half no difference on my skin
The texture of Gommage has changed and so has the soap
I did not receive the right products. I had to waste my time at the post office to return the wrong products. Once the products were received by pin-up the right products were sent to me but not received in time for my Christmas gifts. I regret that I did not receive a commercial gesture.
I did not receive my package and the explanations are not clear
This product gave me a lot of pimples, a kind of allergy.
Very bad experience because I never received my package. Colissimo is very bad in delivery my package appears given in the box I did the tour of my neighbors and I never received it. I have complained to the post office but no one cares. It's the postman's word and I have no recourse and I paid for a care that I never received. I am disgusted
The perfect soap when the peeling is a scam
Not suitable for my skin, the cream burned my skin after the second use. Thanks anyway ☺️
Never order on this site!.big scam I ordered on November 16 it is December 24 I still have not received anything and customer service does nothing. They say they can't find my address.
Missing items
Horrible I have the face burned of the large plates and buttons !!!! To be avoided
Disappointed with the toxic products of the product purchased and the response of the customer service