Reviews Pinup Secret

Why at each purchase you ask for the mail I am registered with you I will buy

I have tried pin UP for 1 week and my skin has been irritated since then on my face and I feel tingling when I apply it.

The order arrived very late and I will not be ordering again.

I did not receive the expected order. I had put together a box myself with a goat's milk, an oil-free cream and a smooth cream. I received two goat's milk soaps & a goat's milk scrub. I hope my order will be rectified.

The soap and cream burns the skin and the peeling is useless as soon as you spread it, it already makes clumps in your fingers.

Ultra drying soap irritating I had more pimples/dry patches than new acne pimples and god knows I don't have fragile skin. 26€ in the trash! Disappointing! I'm sorry, I don't like to put negative comments in general, but this one seemed necessary

It's been over a week since I ordered and so far I haven't received my order and I'm not getting any updates on the delivery status. I am very disappointed!

Catastrophic! I don't recommend it at all! I still haven't received my package after 15 days of ordering. The delivery tracking indicates that the delivery man came but that I was absent. But I was at home at the time indicated, no delivery man showed up, no notice was left in my mailbox. Pinup asks me to pay a second time my shipping costs if I want to receive my package! I am still waiting for a refund for my undelivered order. First disastrous experience. I will not recommend this site again.

Did not receive the products ordered and had a hard time getting the right products

The oil-free cream contains 3 endocrine disruptors which makes it very harmful.

The payment was taken from me twice.

I did not receive my order which should have been delivered on 28.10.21 and I am asked to wait until 21 November to receive a replacement package.

I'm a very lucky man. I've never had a problem with my hair, but I'm sure it will be fine.

Customer service unfavourable advice

Disappointed the delivery time was not respected and when the package was no message indicating that my package was available

I haven't tested the products yet, but the delivery packaging is not great at all!

I still haven't received my order. First time this has happened I am a little disappointed!

RS

I am used to ordering on pin up secret because the products are top! However my order did not go well at all long account to be debited but my order was not validated so I had to relaunch the customer service several times to end that the problem is settled without having any commercial gesture from them c disappointing.

I scanned the product with Yuka results 0%,!!! I let you imagine my disappointment 😞 I would have preferred not to put any stars!

Disappointed with the customer service

I am disappointed I received a peel instead of a day cream. I was not offered an exchange but a 50% off coupon code which I am still waiting for

Very poor quality product, dry, irritated skin. I do not recommend it at all!

Product not received Empty parcel upon receipt

I order the same soap every month and twice the delivery time was delayed because of "a technical problem".

I noticed that when there is 40% off when you order you always receive yellow soaps and they don't have the same smell as usual so I was disappointed. Am I the only one in this case? !!!!!

Too slow delivery

No packages received

Opinion: I have not yet tested the product, but I am not at all satisfied with the time of receipt and tracking.order placed on Friday evening mail on Monday to confirm the shipment then .... nothing!And if I had not re-launched the customer service I wonder if they would have one day entrusted to the Post Office! So very disappointed because in view of the amount of costs for a soap received in a vulgar bubble envelope I find it abused.

The pump of the cream does not work it is not practical to take the product with a stick. Disappointed for my first purchase.

I am extremely disappointed by this site which still has not delivered my order.

Good product but huge delivery problem. My goat's milk soap was all crushed and melted, and the package was already half open.

Since I've been using goat's milk soap, I've had more and more pimples coming out

I don't like the perfume

I received my package (oil free cream + goat milk soap) but the package was damaged. Inside, the container of the cream was cracked, so there was some outside. (So unusable) I contacted the after sales service but no answer since. I am disappointed for such a brand, with such expensive products.

Badly cut, leaves "traces" so impossible to put on a dress or trousers close to the body....

It's a piece of shit, you don't give a damn about people, you rip them off with your products 1 26€ 26€ for nothing, I got pimples all over my face because of your shit, I put a star just because you forced me to, otherwise I wouldn't have put anything !!!!!!!!!!!

No one has received my package, which is said to be in dispute with the post office. I would like a refund ......

50% additional costs not foreseen to clear the goods through customs!

Soap that dries out the skin too much my daughter used it for 2 days resulting in huge patches on the face and neck forced to go to the dermatologist and treatment for a good month I absolutely do not recommend