9.3/10
★★★★★
based on 76837 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
I bought a box set and apparently I can't return any of the items in the set. I have seen so many good reviews on one of the products and I am wondering if they are fake reviews. I scanned one of your Yuka items and the item is very bad and is harmful to fertility. ( The oil free cream) I would like a refund on this item.
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Joddy Danielle T.
purchased on 05/04/2022
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1 /5
★☆☆☆☆
I have not yet received the articles
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Monique I.
purchased on 06/04/2022
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1 /5
★☆☆☆☆
Having seen the reviews I decided to go for it but I see no difference even though I use the pinup soap every day morning and evening.
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Melissa D.
purchased on 06/04/2022
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1 /5
★☆☆☆☆
The pin up secret service is very slow and not of good quality
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Anita V.
purchased on 03/04/2022
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1 /5
★☆☆☆☆
It makes me button of ouf I really advise not to buy it
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Ines B.
purchased on 04/04/2022
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1 /5
★☆☆☆☆
Disappointed by the packaging
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Abiba G.
purchased on 29/03/2022
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1 /5
★☆☆☆☆
The products are good but the delivery time is much too long
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Cassandra A.
purchased on 20/03/2022
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1 /5
★☆☆☆☆
Very expensive for such products
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Saida B.
purchased on 24/03/2022
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1 /5
★☆☆☆☆
Very disappointed, my skin does not support any product. They are too aggressive and very drying. I felt like I was wearing a mask, my face was frozen. I lost 86€, products were thrown away and I had to buy new products to repair the damage.
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Laetitia N.
purchased on 23/03/2022
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1 /5
★☆☆☆☆
Catastrophe, my skin reacted badly
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Sophie E.
purchased on 22/03/2022
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1 /5
★☆☆☆☆
After using two products, I had red patches, damaged skin, irritation, ... I do not recommend and I paid a lot of money
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Lucie S.
purchased on 16/03/2022
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1 /5
★☆☆☆☆
I am disappointed with the pelling I found brown in the product it looks like excrement really disgusted
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Myriam M.
purchased on 31/01/2022
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1 /5
★☆☆☆☆
I received an incomplete order I declare a missing product but I am asked to send back a picture of the product and the package. Of course I had thrown the package away...... I was not reimbursed for the missing product
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Benedicte B.
purchased on 12/03/2022
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1 /5
★☆☆☆☆
Concerning the precious complexion soap there is nothing to say because I have been using it for years. However I was clearly disappointed because there was a problem with my order which came from your site and no commercial gesture was made, which is very disappointing for a customer who has been loyal to you for years.
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Marion F.
purchased on 10/03/2022
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1 /5
★☆☆☆☆
Not compatible with pregnant women because of essential oils (sage among others)
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Célia P.
purchased on 09/03/2022
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1 /5
★☆☆☆☆
I had a lot of buttons...
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Camille J.
purchased on 09/03/2022
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1 /5
★☆☆☆☆
Very disappointed by the commercial service. Indeed while I am used to order a certain box, this one was delivered to me without the usual box, but in simple bubble wrap, which I find unacceptable the price that it costs (more than 100 euros!). It was a gift, so I asked the sales department to send me a box and they refused. So for my part it was my last order on this site which has no recognition for its good and faithful customers.
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Eléonore F.
purchased on 09/03/2022
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1 /5
★☆☆☆☆
Unfortunately, the pin up secret product did not work on my skin. My pimples did not get any better. I am disappointed.
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Léna R.
purchased on 09/06/2021
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1 /5
★☆☆☆☆
Frankly disgusted by your commercial thecnique you fideliser mm not your regular customer to say that I made you of the pub but tempis I found another mark less expensive and which fidelise with a product 3 times less expensive and as good as yours I advise against your mark for lack of commercial technique Never an attention a gift a promotion obliged to pass by your bitch of infuenceuses to have me 30% lollllll nullllll you are
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Rabia G.
purchased on 07/03/2022
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1 /5
★☆☆☆☆
The soap is great but the cream is not more
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Salima K.
purchased on 06/03/2022
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1 /5
★☆☆☆☆
I would have liked to have the composition of the product and especially that it is well noted essential oil and that it is noted not recommended for pregnant women!
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Kathy C.
purchased on 04/03/2022
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1 /5
★☆☆☆☆
Not received the package...
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Angélique F.
purchased on 04/03/2022
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1 /5
★☆☆☆☆
I ordered a goat's milk soap but received one that was yellow in color, while the soap is white. I am very disappointed.
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Farah A.
purchased on 04/03/2022
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1 /5
★☆☆☆☆
Amount deducted 2 times ... still no refund
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Caroline D.
purchased on 28/02/2022
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1 /5
★☆☆☆☆
Very disappointed I was looking forward to my order but ... The soap dries my skin very much, I am red and my skin peels I do not recommend
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Adeline P.
purchased on 28/02/2022
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1 /5
★☆☆☆☆
I ordered the goat's milk soap. Honestly the smell is very strong not at all pleasant. After 2 or 3 uses I had a pimple rash. I really regret this purchase especially at this price.
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Salwa E.
purchased on 25/02/2022
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1 /5
★☆☆☆☆
Really disappointed, I am missing 1 out of 3 items. I've been checking with the post office for 1 week now and no news. Knowing that the package was well closed, it's incredible not to take responsibility and do a minimum to return the service that is due. The customer is really not king. Terribly disappointed!
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Marina P.
purchased on 27/02/2022
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1 /5
★☆☆☆☆
Very disappointed with the products (hand and foot cream) by scanning the product I realized that it is very badly noted and even 1 product considered as endocrine disruptor prohibited since March 2022 in Europe it is inadmissible! I ask for a refund of my products!
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Margot H.
purchased on 23/02/2022
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1 /5
★☆☆☆☆
I did not receive my package
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Magali V.
purchased on 04/02/2022
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1 /5
★☆☆☆☆
Ordered on february 25th. Package still blocked at the post office on March 9. No refund, no sending of a new order, no commercial gesture. I have to wait 15 working days for the post office to deign to answer. It is therefore the customer who must suffer the consequences. SAV has to be improved.
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Sebastien D.
purchased on 25/02/2022
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