9.3/10
★★★★★
based on 76837 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
Thanks to the soap I gained even more pimples than before! And when I left it on as a mask, my skin burned. As a result, I have a face with pimples everywhere and a burned skin, totally dry. I strongly advise against it.
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Marianne A.
purchased on 06/02/2022
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1 /5
★☆☆☆☆
I got a ton of pimples !!!!!!!!
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Shaymâa B.
purchased on 03/02/2022
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1 /5
★☆☆☆☆
Order not received investigation in progress long. I know I will not have my package and no commercial gesture no return no refund proposed for the moment! Me who wanted to order afterwards I would go to the competition .
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Anais L.
purchased on 01/02/2022
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1 /5
★☆☆☆☆
I have been using Pin Up Secret products for over 3 years and this will be my last order. Decline in quality in all areas.
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William B.
purchased on 01/02/2022
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1 /5
★☆☆☆☆
Very disappointed, the products are very aggressive when "recommended" for sensitive skin. Even the moisturizers burn the skin.
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Solenn G.
purchased on 02/02/2022
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1 /5
★☆☆☆☆
The products do not suit me, too aggressive, pimples that appeared.
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Audrey L.
purchased on 30/01/2022
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1 /5
★☆☆☆☆
Order received very quickly, but the products do not really suit me .... Big patches on the face, dry skin... I am disappointed
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Natacha M.
purchased on 31/01/2022
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1 /5
★☆☆☆☆
Hello I did not receive the correct product ordered
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Nadia H.
purchased on 21/01/2022
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1 /5
★☆☆☆☆
Extremely disappointed... my pimples from the past have reappeared and my skin is very dry
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Ingrid O.
purchased on 28/01/2022
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1 /5
★☆☆☆☆
Hello, I ordered and paid for 2 precious complexion soaps and 2 precious creams, I only received one of each instead of 2... After sending 2 messages of complaint to the customer service, I still have no answer to this day! Thank you for regularizing this situation as soon as possible and for taking the trouble to answer me! Sincerely Laura JEHANNIN
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Laura J.
purchased on 26/01/2022
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1 /5
★☆☆☆☆
A real catastrophe. The face burned by the cream, I contact the customer service who confirms that the cream does not have the usual texture and offers to send me a new one but still nothing received...!
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Manon I.
purchased on 27/01/2022
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1 /5
★☆☆☆☆
No products my burn the skin and no feedback from their commercial
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Mélanie L.
purchased on 26/01/2022
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1 /5
★☆☆☆☆
The order was well taken care of and received quickly, but the products I ordered caused me to have burns on my cheeks. It does not suit my skin at all.
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Sophie D.
purchased on 27/01/2022
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1 /5
★☆☆☆☆
Honestly the goat milk cream and soap dried out my face and gave me pimples so I don't recommend it at all.
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Naima G.
purchased on 26/01/2022
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1 /5
★☆☆☆☆
Very aggressive soap for the skin. I do not recommend it at all for problem skin... disappointed
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Damaris M.
purchased on 26/01/2022
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1 /5
★☆☆☆☆
Hello, despite the good comments, and against all expectations, these products (soap and precious cream) have burned my skin ... red skin, which pulls after use. very disappointed. I do not recommend it at all. Otherwise fast service and shipping.
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Edith B.
purchased on 26/01/2022
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1 /5
★☆☆☆☆
Black patches appeared on my face after one week of use, I intend to continue the care until the end
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Irma H.
purchased on 22/01/2022
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1 /5
★☆☆☆☆
Poor presentation
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Laetitia Y.
purchased on 19/01/2022
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1 /5
★☆☆☆☆
There was a problem with the address. I cancelled my order but I will be recommending it soon.
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Raina S.
purchased on 19/01/2022
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1 /5
★☆☆☆☆
I did not receive my package
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Awa K.
purchased on 18/01/2022
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1 /5
★☆☆☆☆
Very disappointed. Lack of precision on the type of skin which are adapted or not for these products. The soap and the cream dry my skin too much. After using them, my skin is grainy...
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Emma B.
purchased on 17/01/2022
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1 /5
★☆☆☆☆
I took the peel and it does absolutely nothing of what it promises. It's a scrub, it's not even a peel
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Yosr O.
purchased on 17/01/2022
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1 /5
★☆☆☆☆
I am not satisfied with the product very disappointed
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Magdalena A.
purchased on 16/01/2022
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1 /5
★☆☆☆☆
The product gives me even more pimples
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Salome V.
purchased on 16/01/2022
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1 /5
★☆☆☆☆
Creams not conform to those I usually buy! Very disappointed
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Sandrine G.
purchased on 15/01/2022
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1 /5
★☆☆☆☆
Unfortunately a real catastrophe.
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Woodeline E.
purchased on 16/01/2022
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1 /5
★☆☆☆☆
Products not conform to the description, mad more buttons and plates than anything else. I am disappointed with these products
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Cindy B.
purchased on 16/01/2022
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1 /5
★☆☆☆☆
Excuse me, I have received my package, I am in the testing phase
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Floriane S.
purchased on 14/01/2022
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1 /5
★☆☆☆☆
I only received the cream and the customer service did not see fit to send me back a soap that I had ordered. The package was weighed at the post office as complete so no follow-up to my complaint! Very disappointed
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Cecile B.
purchased on 16/01/2022
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1 /5
★☆☆☆☆
It is the 2nd that I order it literally burned my face I had to be put under anti allergic following a consultation with the doctor. After the first use, I woke up the next day with a red and painful face. This will be my last purchase.
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Nadia K.
purchased on 13/01/2022
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