★★★★★
based on 80157 reviews published
Latest negative customer reviews
Disappointed with the after-sales service, the order was very late to be processed and sent despite messages informing that the shipment was quite urgent.
My previous orders were perfect but my last one made this site finished for me. No answer to my emails since my last order was never delivered on 03/12 and on 05/12 it did not move I am disappointed.
Hello, a (complaint) email was sent to you a few days ago and still no response from you. Consider that I would no longer be a customer of yours.
Nul
No effect
Soap received all damaged ... damage
Parcel not received And it's getting worrying
Shitty. Incomplete order, late delivery. Never again.
My package arrived in a very bad condition, it deteriorated the products, whereas the packaging is supposed to be done with care.
Great product
Very very very disappointed with the presentation of the goat's milk soap in addition very expensive for the holidays I was expecting a nice gift package nil nil even a camenber is better wrapped
Package arrived open and damaged
The order placed on the 19-05-2006 was delivered within 7 days, a most impressive service.
My package was not delivered to the address I requested, impossible to contact pin-up secret really very disappointed, in addition they took me I have more news of my package
Putting names in unless it's a mistake would be nice.
Order two soaps: one brown, one white. After several orders, this has never happened to me. Since it goes on the face skin, I won't put the brown soap on my skin. Disappointed
I've got even more pimples
Very very very very bad, I don't recommend it at all, it's not greasy without oil whereas it's very greasy and it worsens the case of imperfections, really horrible, I'm sorry.
I'm still not my package.
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend. You got your money back but I didn't get my order. Very disappointed, it's not my problem if there are problems with the Post Office. Either you pay me back or you send me my order against signature because currently you have not provided me with the proof. This does not even deserve a star. This is the first time I've ordered from you and well it's the last.
The soap dried everything out on the inside of my hands. As for the face cream it's the same, it dries out my skin a lot.
I had an allergic reaction to the different products. My skin burned slightly when the products were applied. I am super disappointed with the purchase.
None of the pimples that I didn't have and psoriasis has been a bad thing for fragile skin.
1 week of use and a lot of pimples appear. Very, very disappointed, so I'm thinking of stopping today.
I have sent an email to customer service and am still waiting for the answer .......
The products burned my skin, I don't recommend for dry and sensitive skins
I bought the goat's milk soap and and the peeling. The soap has a very strong smell and dries the skin, I use it for my hands, vi the price I will not throw it away. The peeling is a scrub without grain and is of no interest to me. I did not like the products of this brand.
Hello Very disappointed of the products the mask peeling burned my face and I had big red plate very disappointed me who was impatient to try ...😕😕
Making the skin very dry didn't help me at all but rather made things worse...
I did not receive my package, no answer from the merchant. The Laposte site tells me that it was delivered when it is totally wrong !!!
This company is a beautiful swindle they make false advertisements and they sent me half of my order and the Sav let's not talk about it I had a small c....... insolent who played on the words to fall asleep whereas I intended to make full of Christmas presents of their so-called company from there it has some out of question I do not recommend this site at all
Having to pay the shipping costs again because my package was not delivered when there is no reason I find its aberrant especially being a regular customer.
Nulll
I find it a real shame that for customers who really buy your products all the time there are no discounts. Very disappointing.
I wouldn't recommend this brand to anyone who will rip you off without hesitation. When I ordered, something was missing and they wouldn't listen. They're just crooks! On top of that you can find the same ones for less than 10 euros at the little Marseilles shop 😉 so clearly you're being cheated by buying these products far too expensive for what they are. I don't advise anyone and I won't recommend them again. People are going to know that you are crooks, don't worry.
I buy a box as a gift and as a result I have bulk products. Why put "box" in your titles since there is no box. It's a bad idea to offer a tube of cream like this. At the price of the products you could make the effort to put a box.
Package received in poor condition, leaky bottles, torn inner packagings. Unacceptable given the price of the products. Gift box ordered to offer for Christmas, very embarrassing... Big disappointment.
HELLO, I am very disappointed with my order, when manages to collect your products and especially your boxes they arrive in beautiful boxes, mine arrived in a vulgar cardboard box. This is what is clearly called misleading advertising and I had a skin reaction and had the appearance of several small pimples. I'm very unhappy...
I have not yet received my order, but I did receive it and it was on time and I am very pleased with the service.
My soap arrived broken and the wrapping was torn. It was a very unhappy gift, but I am a customer at your company. Thank you.