/10
★★★★★
based on 77376 reviews published
★★★★★
based on 77376 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I ordered a gentle exfoliating treatment, which was open in the box, so the treatment had leaked into the box, not great.
Orianne B.
purchased on 28/11/2021
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1
/5
★☆☆☆☆
It does not suit my skin at all, although it is recommended for acne-prone skin. After 3 days of use I got an inflammation on my face, blistered everywhere, I had to go to the doctor to get a cream and antihistamines.
Sabrina B.
purchased on 28/11/2021
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1
/5
★☆☆☆☆
Jen never received my order
Catherine V.
purchased on 27/11/2021
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1
/5
★☆☆☆☆
I received the open scrub that spilled on the other product I sent an email to report it still no return it's been a week!
Fadila M.
purchased on 25/11/2021
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1
/5
★☆☆☆☆
Too disappointed my pump bottle doesn't work and the brand offers me absolutely nothing!!!! 😕
Julie C.
purchased on 24/11/2021
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1
/5
★☆☆☆☆
Your products don't work, it's all crap, but I guess you won't publish it on your website to avoid a bad image
Mickael S.
purchased on 22/11/2021
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1
/5
★☆☆☆☆
Product forbidden for pregnant women and not precise on the site the composition is not clear enough either!
Marion F.
purchased on 22/11/2021
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1
/5
★☆☆☆☆
I received my order and it was filled with blood !!!!!!! and moreover when I send an email to complain which is normal I am offered a commercial gesture of 50% on an item on my next order lol!!! really professional. I'm not ready to recommend
Sandra M.
purchased on 21/11/2021
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1
/5
★☆☆☆☆
Bad delivery service I ordered several times from you and I was never satisfied with the delivery except for one time before the first order where I was delivered to my home and the other times to relay points that I never asked for and the worst is the last order where they delivered me 35 minutes from my home a hibte of pkus when I contacted your service they told me that the delivery will be at my expense so I asked for the cancellation of my order
Fatima H.
purchased on 19/11/2021
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1
/5
★☆☆☆☆
I'm very pleased with the service and the quality of the product. I've been using it for a long time now and it is very good.
Lo Giudice M.
purchased on 27/10/2021
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1
/5
★☆☆☆☆
After having bought the complete range of a rather consequent value for a Christmas gift I was very disappointed by the packaging! A card with bubble wrap which is not called "a box".
Audrey N.
purchased on 17/11/2021
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1
/5
★☆☆☆☆
After only 1 week of use, my skin is grainy and has more pimples than before. I am really disappointed with the soap and the publicity around it.
Axelle L.
purchased on 11/11/2021
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1
/5
★☆☆☆☆
Very drying for dry and blemished skin, for the moment no visible results
Priscillia S.
purchased on 07/11/2021
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1
/5
★☆☆☆☆
I am very disappointed with this product so expensive and that serves no purpose dried my skin c a normal soap or what neither less nor more is a scam I regret to have bought it at that price
Malika T.
purchased on 11/11/2021
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1
/5
★☆☆☆☆
The products dry out my skin a lot! I don't recommend!!!
Funda M.
purchased on 09/11/2021
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1
/5
★☆☆☆☆
A sudden outbreak of pimples after a week of use, not very moisturizing either
Sabrine B.
purchased on 09/11/2021
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1
/5
★☆☆☆☆
Delivery time extended by 8 days, no communication with the after sales service
Marine V.
purchased on 03/11/2021
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1
/5
★☆☆☆☆
Why at each purchase you ask for the mail I am registered with you I will buy
Maguy O.
purchased on 26/07/2021
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1
/5
★☆☆☆☆
I have tried pin UP for 1 week and my skin has been irritated since then on my face and I feel tingling when I apply it.
Celine L.
purchased on 02/11/2021
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1
/5
★☆☆☆☆
The order arrived very late and I will not be ordering again.
Gladis O.
purchased on 31/10/2021
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1
/5
★☆☆☆☆
I did not receive the expected order. I had put together a box myself with a goat's milk, an oil-free cream and a smooth cream. I received two goat's milk soaps & a goat's milk scrub. I hope my order will be rectified.
Maeva A.
purchased on 01/11/2021
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1
/5
★☆☆☆☆
The soap and cream burns the skin and the peeling is useless as soon as you spread it, it already makes clumps in your fingers.
Jennifer A.
purchased on 01/11/2021
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1
/5
★☆☆☆☆
Ultra drying soap irritating I had more pimples/dry patches than new acne pimples and god knows I don't have fragile skin. 26€ in the trash! Disappointing! I'm sorry, I don't like to put negative comments in general, but this one seemed necessary
Naomi F.
purchased on 29/10/2021
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1
/5
★☆☆☆☆
It's been over a week since I ordered and so far I haven't received my order and I'm not getting any updates on the delivery status. I am very disappointed!
Joel Patrick I.
purchased on 28/10/2021
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1
/5
★☆☆☆☆
Catastrophic! I don't recommend it at all! I still haven't received my package after 15 days of ordering. The delivery tracking indicates that the delivery man came but that I was absent. But I was at home at the time indicated, no delivery man showed up, no notice was left in my mailbox. Pinup asks me to pay a second time my shipping costs if I want to receive my package! I am still waiting for a refund for my undelivered order. First disastrous experience. I will not recommend this site again.
Sarah B.
purchased on 27/10/2021
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1
/5
★☆☆☆☆
Did not receive the products ordered and had a hard time getting the right products
Sandrine M.
purchased on 27/10/2021
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1
/5
★☆☆☆☆
The oil-free cream contains 3 endocrine disruptors which makes it very harmful.
Chantal P.
purchased on 25/10/2021
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1
/5
★☆☆☆☆
The payment was taken from me twice.
Suzy D.
purchased on 25/10/2021
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1
/5
★☆☆☆☆
I did not receive my order which should have been delivered on 28.10.21 and I am asked to wait until 21 November to receive a replacement package.
Giuseppina C.
purchased on 26/10/2021
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1
/5
★☆☆☆☆
I'm a very lucky man. I've never had a problem with my hair, but I'm sure it will be fine.
Myriam M.
purchased on 25/10/2021
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