★★★★★
based on 79025 reviews published
Latest negative customer reviews
Products full of endocrine disruptors
Disappointed with the product that was sold as revolutionary I lost 39€.
I received the package very quickly and I'm very happy with the products, but the customer service is really bad, I contacted pin-up secret to tell them that I had received my package, but not the precious cream that should contain this box so I reported and made a dispute with paypal and apart from a rather incomprehensible email, nothing is done on the customer service side damage his will be my only and last order
Soap and cream without oil ordered, received that the soap and customer service responds that the weight was there and therefore everything was in accordance but the result I paid for two items and I have half the order very unsatisfied
Not received
Honestly, the cream, peel and soap (yes because it is given the function of a face mask... LOL, it's really only a soap... at 26 €, anyway) don't live up to their promises. I'll even say better, these products tend to give me pimples. Let's add to that a cheap packaging like never... disappointed !!!!
Catastrophic I strongly advise against this product, it gave me huge pimples and redness, it dries out the skin. TO RUN! Go see a dermatologist and do not waste your time with these trivialities.
No results. Disappointed
I've been using the full range for my cheek scars for a week now. For the moment I have not had any long term effect.
I've used it a few times, but I've given it more buttons.
The payment page loads 30 times I don't understand.
Poor Delivery!!!!! To be reviewed
Mes bouton empire
Very disappointed by the face peeling cream: in the jar when it was opened, there was a thick layer of sticky cream which did not spread at all and which crumbled on contact with the skin. When I take it off, I don't have much cream left in the jar. In short, I feel like I wasted 29 euros. I wrote to the after-sales service. I'm waiting for their reply .
Very (too) strong smell of essential oils. Product that dries out the skin a lot. After purchase, I read that the very healthy composition displayed on the product is actually not the real thing, which is scandalous but does not surprise me given the reaction of my skin. So it ended up in the trash.
I never received my order.
Allergic reaction to one of the products
I am very disappointed that I did not receive my order and pin up secret had to do his investigation. I sent all the information they asked me for and they have not answered me anymore so I will not order from them again.
I did not receive my order yet.
You could put the soap in a box... mine came half squashed....
I didn't receive my package and they won't give me a refund.
I have not yet received my order or even tested the products if it goes to my skin at 🤔.
I received the package in poor condition.
I did receive my order but it wasn't delivered to my home address and I had to drop it off at the post office. I did pay for home delivery. Otherwise I have nothing to say about the pinup products that I have been using for 5 months now.
I did not receive my order
My parcel arrived all crushed and in spite of the bubble wrap the goat's milk mask was in pieces.
Smell reminiscent of bad quality products! Scrubbing equivalent to industrial glue! Only contains soap. The rest to be banned for my part!
My skin has been very dry since I've been using it and my exema is starting to reappear, I had to stop, very disappointed by the soap.
Disgusted customs charges on delivery .
Neither cream nor soap has any effect. A beautiful carrot
Deteriorates my skin even more. I demand a refund. You are misleadingly advertising
I got a rash of pimples on my face from your goat's milk soap. I don't intend to leave it at that with your misleading advertising. Your ingredients actually leave a lot to be desired.
An order never arrived, a soap paid 16 euros, the gift I got in compensation is a brush that does not serve me! They sent me back my soap 1 month later !
Never back down
I got a lot of pimples on my pimples when I've never had
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend. Being a regular buyer of your products I have been on top of not receiving my order in good condition ...
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I had previously been paying a very high price through prescriptions from my local GP.
I'm still expecting to receive samples in addition to the Damage order.
Nul
Trop cher