★★★★★
based on 80834 reviews published
Latest negative customer reviews
I wouldn't recommend this brand to anyone who will rip you off without hesitation. When I ordered, something was missing and they wouldn't listen. They're just crooks! On top of that you can find the same ones for less than 10 euros at the little Marseilles shop 😉 so clearly you're being cheated by buying these products far too expensive for what they are. I don't advise anyone and I won't recommend them again. People are going to know that you are crooks, don't worry.
I buy a box as a gift and as a result I have bulk products. Why put "box" in your titles since there is no box. It's a bad idea to offer a tube of cream like this. At the price of the products you could make the effort to put a box.
Package received in poor condition, leaky bottles, torn inner packagings. Unacceptable given the price of the products. Gift box ordered to offer for Christmas, very embarrassing... Big disappointment.
HELLO, I am very disappointed with my order, when manages to collect your products and especially your boxes they arrive in beautiful boxes, mine arrived in a vulgar cardboard box. This is what is clearly called misleading advertising and I had a skin reaction and had the appearance of several small pimples. I'm very unhappy...
I have not yet received my order, but I did receive it and it was on time and I am very pleased with the service.
My soap arrived broken and the wrapping was torn. It was a very unhappy gift, but I am a customer at your company. Thank you.
Disappointing, almost a month and still not received my order ... the after-sales service is incompetent and uncooperative hiding behind pseudo procedures ... Pin up secret won't go far with this amateur management ...
Not at all satisfied with her products can be apart from the oil free cream but try it when all the pimples and plaques as I had an allergic reaction to the product after 1 week of use and all this after taking all the sensitive and problem skin products.
Leaves the skin very dry as well as patches on the face. The price for this product is inappropriate
This product has made my skin look awful, rashes, purulent eczema, this product is probably not for me.
Nothing fancy Classical soap
I still haven't received my order yet, it's been 15 days since I placed it, so please accept my apologies for any inconvenience.
It burns my face
I'm disgusted with these products! I bought a box set. The mask stung my face, I had to rinse it off because it was burning me. The soap dries the skin and also the hands. After 4 days I had to stop using it because I had dark circles under my eyes as if I had wrinkles. It dried the skin under my eyes. I spent a week getting back to my usual skin by moisturizing 3 times a day. I don't recommend it at all. 135 euros lost especially this moment is a shame.
Products full of endocrine disruptors
Disappointed with the product that was sold as revolutionary I lost 39€.
I received the package very quickly and I'm very happy with the products, but the customer service is really bad, I contacted pin-up secret to tell them that I had received my package, but not the precious cream that should contain this box so I reported and made a dispute with paypal and apart from a rather incomprehensible email, nothing is done on the customer service side damage his will be my only and last order
Soap and cream without oil ordered, received that the soap and customer service responds that the weight was there and therefore everything was in accordance but the result I paid for two items and I have half the order very unsatisfied
Not received
Honestly, the cream, peel and soap (yes because it is given the function of a face mask... LOL, it's really only a soap... at 26 €, anyway) don't live up to their promises. I'll even say better, these products tend to give me pimples. Let's add to that a cheap packaging like never... disappointed !!!!
Catastrophic I strongly advise against this product, it gave me huge pimples and redness, it dries out the skin. TO RUN! Go see a dermatologist and do not waste your time with these trivialities.
No results. Disappointed
I've been using the full range for my cheek scars for a week now. For the moment I have not had any long term effect.
I've used it a few times, but I've given it more buttons.
The payment page loads 30 times I don't understand.
Poor Delivery!!!!! To be reviewed
Mes bouton empire
Very disappointed by the face peeling cream: in the jar when it was opened, there was a thick layer of sticky cream which did not spread at all and which crumbled on contact with the skin. When I take it off, I don't have much cream left in the jar. In short, I feel like I wasted 29 euros. I wrote to the after-sales service. I'm waiting for their reply .
Very (too) strong smell of essential oils. Product that dries out the skin a lot. After purchase, I read that the very healthy composition displayed on the product is actually not the real thing, which is scandalous but does not surprise me given the reaction of my skin. So it ended up in the trash.
I never received my order.
Allergic reaction to one of the products
I am very disappointed that I did not receive my order and pin up secret had to do his investigation. I sent all the information they asked me for and they have not answered me anymore so I will not order from them again.
I did not receive my order yet.
You could put the soap in a box... mine came half squashed....
I didn't receive my package and they won't give me a refund.
I have not yet received my order or even tested the products if it goes to my skin at 🤔.
I received the package in poor condition.
I did receive my order but it wasn't delivered to my home address and I had to drop it off at the post office. I did pay for home delivery. Otherwise I have nothing to say about the pinup products that I have been using for 5 months now.
I did not receive my order
My parcel arrived all crushed and in spite of the bubble wrap the goat's milk mask was in pieces.