9.3/10
★★★★★
based on 80157 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Because ..they forgot to send me my second product . they said it was a mistake ...without any commercial gesture here.... and no more delay ...

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Jawhar L.
purchased on 09/05/2020
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1 /5
★☆☆☆☆

I put a star because I have to but that is worth 0 !!!! very disappointed will not recommend

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Céline A.
purchased on 11/05/2020
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1 /5
★☆☆☆☆

My daughter and I had our face peeled and then it filled up with pimples after 2 days of use.

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Christelle J.
purchased on 05/05/2020
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1 /5
★☆☆☆☆

3rd purchase of soap. This one lasted me only 3 weeks for one use per day only. Concerning the purchase of the oil-free cream, the pump was not working. No refund was made and no compliant product was returned.

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Delphine V.
purchased on 05/04/2020
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1 /5
★☆☆☆☆

The worst soap I could test, it gave me a lot of pimples and stains never again.

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Lucie F.
purchased on 03/04/2020
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1 /5
★☆☆☆☆

There is 30% of product missing from the jar of cream I ordered, moreover the packaging is damaged (to offer it is really disappointing). I sent a message to the customer service, in reply I was told that the jars are filled automatically and completely ignored the damaged aspect I had mentioned, asking me to show understanding . Really disappointed by the service and experience.

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Niels D.
purchased on 02/05/2020
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1 /5
★☆☆☆☆

Cream expired and unusable because full of lumps and after several emails they can't do anything for me.

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Mathilde T.
purchased on 01/05/2020
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1 /5
★☆☆☆☆

Very disappointed. Second time my pump hasn't worked. The brand doesn't do anything for and doesn't answer me. Very disappointed.

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Axelle G.
purchased on 29/04/2020
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1 /5
★☆☆☆☆

The body scrub contains too much perfume and colouring agents. Goat's milk soap is too aggressive and could damage the skin in the long term! Very disappointed!

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Myriam J.
purchased on 01/05/2020
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1 /5
★☆☆☆☆

Boff

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Ange B.
purchased on 24/04/2020
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1 /5
★☆☆☆☆

Twice that I order on your site and that my card is hacked it would be necessary to secure your site

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Amandine R.
purchased on 06/05/2020
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1 /5
★☆☆☆☆

I only received half of my order and customer service has to be harassed to get an answer.

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Ouijfen S.
purchased on 16/04/2020
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1 /5
★☆☆☆☆

I'm very disappointed with the product which gave me even more pimples than before. I have used it every day since I received it and I stopped using it yesterday because it was a disaster for a big budget anyway.

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Angèle L.
purchased on 04/05/2020
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1 /5
★☆☆☆☆

These products have made my face drier and more red, I have my skin more fragile so I leave it.

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Camille T.
purchased on 30/04/2020
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1 /5
★☆☆☆☆

The soap burns my face when I use it so no use at all, I regret my purchase!

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Ophélie G.
purchased on 29/04/2020
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1 /5
★☆☆☆☆

Nul nul nul

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Zehra K.
purchased on 28/04/2020
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1 /5
★☆☆☆☆

I didn't like the peeling products and the goat milk soap at all I caught pimples when I never had any and another thing I ordered it from an influenceress where I only got 30% while on FB there were 35 I don't find it super correct so never again

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Madisson T.
purchased on 30/04/2020
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1 /5
★☆☆☆☆

Scam

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Adeline L.
purchased on 30/04/2020
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1 /5
★☆☆☆☆

🤷🏽‍♀️

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Jeanne L.
purchased on 06/05/2020
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1 /5
★☆☆☆☆

I don't like the products at all, one of the three has a really awful composition. With the soap and the peeling I got the skin burning. Personally a real disaster.

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Dorine D.
purchased on 14/05/2020
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1 /5
★☆☆☆☆

Soap smells a lot like the chemical too much, not nzturz9helas too much.

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Naïma H.
purchased on 04/05/2020
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1 /5
★☆☆☆☆

Very disappointed the pump bottle doesn't work I can't get out the cream

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Sabrina L.
purchased on 12/05/2020
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1 /5
★☆☆☆☆

No one, gave me pimples and patches, irritations, my scars are even more visible after 1 week and a half of use I throw in the trash, catastrophic!!!!

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Sanaa M.
purchased on 13/05/2020
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1 /5
★☆☆☆☆

I did not receive my order

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Soraya Z.
purchased on 12/05/2020
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1 /5
★☆☆☆☆

Parcel not received and they don't want to refund me, I really don't recommend !

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Leïla E.
purchased on 29/02/2020
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1 /5
★☆☆☆☆

Using goat's milk soap for more than a month and I'm really disappointed. I haven't noticed any noticeable change, I feel like it has damaged my skin a little bit.

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Amirdine M.
purchased on 31/03/2020
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1 /5
★☆☆☆☆

I never received my package. You have supposedly opened a dispute with the post office but I still have no news since April 10. Disappointed

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Alexandra A.
purchased on 01/04/2020
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1 /5
★☆☆☆☆

I sincerely advise against sensitive skin! Soap and day cream. I have had a lot of pimples and redness and have seen no improvement. I really don't recommend this brand.

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Estelle B.
purchased on 01/03/2020
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1 /5
★☆☆☆☆

Soap hasn't changed my skin.

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Charline B.
purchased on 29/02/2020
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1 /5
★☆☆☆☆

Very pleasant and easy to use but no improvement in my skin, rather more pimples investigated, and pores are not tightened.

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Mathilde M.
purchased on 29/03/2020
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1 /5
★☆☆☆☆

I didn't like the scale at all. After a week I had dry patches and pimples all over my face. My face was very dry and itchy. When I spoke to customer service the only response was "it's normal, it will get better afterwards". In short, I was very dissatisfied and the customer service was terrible.

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Marjorie M.
purchased on 31/03/2020
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1 /5
★☆☆☆☆

No one long and unable to send a product that works.

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Vanessa G.
purchased on 03/04/2020
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1 /5
★☆☆☆☆

I am extremely disappointed by the brand not by the quality of its products which I have been using for 2 years now but during the containment I ordered as usual and I have been waiting for my order for 1 month. They have debited me well and ensured a delivery that did not go through and I am waiting for it. No refunds or returns. I therefore advise against ordering during the confinement because the customer service is not up to my expectations.

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Lisa May C.
purchased on 03/04/2020
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1 /5
★☆☆☆☆

He's giving me pimples.

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Keltouma M.
purchased on 03/04/2020
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1 /5
★☆☆☆☆

Gives me too many buttons.

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Natacha M.
purchased on 25/03/2020
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1 /5
★☆☆☆☆

This soap is said to cure eczema but I have tried it and have my own opinion which is absolutely not satisfied the soap made my eczema worse...

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Naomi S.
purchased on 31/03/2020
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1 /5
★☆☆☆☆

1 month delay on the order, customer service not at all understandable

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Dounia Z.
purchased on 14/03/2020
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1 /5
★☆☆☆☆

Very allergic, it burned my face completely.

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Ermira T.
purchased on 31/03/2020
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1 /5
★☆☆☆☆

Last order not received

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Rachida B.
purchased on 10/03/2020
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1 /5
★☆☆☆☆

Not bad site. Soap and precious cream received. After several days of use appearance of many pimples and a very red face. I can't use the products anymore and it's still expensive!

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Caroline B.
purchased on 04/04/2020
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