9.3/10
★★★★★
based on 79025 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Not happy with dented soap ! Not a good gift !!!

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Marina C.
purchased on 07/12/2019
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1 /5
★☆☆☆☆

Bof

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Lisa I.
purchased on 07/12/2019
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1 /5
★☆☆☆☆

It was all broken and it's pimpled I'm very disappointed I'd like a refund.

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Christophe C.
purchased on 06/12/2019
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1 /5
★☆☆☆☆

Never received and no more news from customer service when my order contained a gift to offer.... great and yet too bad because the products are great... so disappointed?

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Ericka W.
purchased on 02/12/2019
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1 /5
★☆☆☆☆

I'm not satisfied with the person who takes care of the mail reception and the team. I couldn't benefit from the goat's milk soap offered for one day. It is INJUST

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Syvane A.
purchased on 04/12/2019
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1 /5
★☆☆☆☆

Disappointed, by the quality of the products, no delivery follow-up, late delivery, a product (cream) whose pumping mechanism does not work

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Camille T.
purchased on 29/11/2019
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1 /5
★☆☆☆☆

Allergic

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Chiraz H.
purchased on 29/11/2019
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1 /5
★☆☆☆☆

After almost a month of using the goat's milk soap no results unfortunately.

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Myriam A.
purchased on 17/11/2019
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1 /5
★☆☆☆☆

Disappointment, after a week of using the product, burns on the wings of the nose as well as the cheeks... for a "100%" natural product, I find it strange. I am absolutely not allergic to goat's milk.

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Clara C.
purchased on 05/12/2019
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1 /5
★☆☆☆☆

Soap doesn't suit all skin types. It's gotten me tons of pimples.

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Maddie V.
purchased on 05/12/2019
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1 /5
★☆☆☆☆

This product gave me a lot of small buttons, very disappointed with the price.

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Naomi M.
purchased on 30/11/2019
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1 /5
★☆☆☆☆

I ordered for the first time 3 weeks ago and I'm still waiting for my package !

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Romuald B.
purchased on 05/12/2019
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1 /5
★☆☆☆☆

It burned my skin. I'm really disappointed in pinup secret.

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Fatoumata S.
purchased on 02/12/2019
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1 /5
★☆☆☆☆

Delivery very long I ordered the cream without oil because I saw that the format had changed (too much loss of product with this model of bottle we can not go to the end) So I reorder for the new bottle receive the old one I send them I message on Instagram they let me a view

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Delphine L.
purchased on 30/11/2019
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1 /5
★☆☆☆☆

Big allergy, burning sensation, red patches and pimples everywhere. I've been using it since I got the package.

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Lou M.
purchased on 29/11/2019
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1 /5
★☆☆☆☆

We sell the benefits of a product that is just a simple soap. The result is not guaranteed.

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Sarah C.
purchased on 01/12/2019
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1 /5
★☆☆☆☆

Disappointed

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Claire H.
purchased on 03/12/2019
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1 /5
★☆☆☆☆

Late delivery wet cardboard...

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Fanny M.
purchased on 29/11/2019
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1 /5
★☆☆☆☆

I don't know what to say, I think it's still too soon. It's been about 2 weeks since I've been using it and I haven't noticed any changes in my pimples, I feel like I'm getting more of them. It smells great but it dries out the skin a lot so you need a good moisturizer afterwards. My mates have not tightened up any results on this level as well. We all have a different skin and it may not be suitable for my skin. I will continue to use it for a month and we'll see.

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Nora A.
purchased on 01/12/2019
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1 /5
★☆☆☆☆

Delivery too long and SAV KO very limited response!

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Gloria B.
purchased on 29/11/2019
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1 /5
★☆☆☆☆

The soap destroyed my skin

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Clara G.
purchased on 01/12/2019
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1 /5
★☆☆☆☆

Catastrophe

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Meriem T.
purchased on 26/11/2019
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1 /5
★☆☆☆☆

Hello, I contacted your after-sales service because my oil-free cream has a malfunction. The dispenser is out of order so it is impossible to use my cream. This is my second order and I am extremely disappointed. I was just asking for a nozzle to make the dispenser work. But I am being asked to return the product. I can't use my cream and I am being asked to take further steps !

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Victoria G.
purchased on 30/11/2019
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1 /5
★☆☆☆☆

Very disappointed with the soap leaves my skin very dry and red. I don't use it anymore, I used it for 4 days and it was worse on the 4th day so I stopped using it.

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Catia P.
purchased on 29/11/2019
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1 /5
★☆☆☆☆

After I placed my order I wanted to cancel my order because I had many bad comments about the product. I asked to cancel my order a few minutes after I placed it, but of course my order had already been made and the refund was no longer possible ! Not even 1 hour after the order we should be able to cancel it is nonsense!

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Catie P.
purchased on 01/12/2019
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1 /5
★☆☆☆☆

Products opened and damaged inside the package. Claim mail sent upon receipt and no return from them. Really very very disappointed ....

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Paméla F.
purchased on 01/12/2019
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1 /5
★☆☆☆☆

Unsatisfactory

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Julie D.
purchased on 02/12/2019
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1 /5
★☆☆☆☆

Disappointed catastrophic my skin is degraded redness dryness

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Hassna S.
purchased on 28/11/2019
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1 /5
★☆☆☆☆

Pay 20.00 for customs clearance

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Jocelyne A.
purchased on 29/11/2019
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1 /5
★☆☆☆☆

I used the soap the next day and got a lot of pimples on my forehead...

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Aida V.
purchased on 28/11/2019
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1 /5
★☆☆☆☆

Non-conforming product

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Delphine V.
purchased on 28/11/2019
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1 /5
★☆☆☆☆

1 product out of 4 broken. No effect on scars, very disappointed.

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Audrey J.
purchased on 26/11/2019
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1 /5
★☆☆☆☆

Extremely disappointed the oil free face cream of anything I would surely not put on my face plus the pump doesn't even work....fast delivery but that's it... you use influencers for your products to incite to buy shame on you and them...

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Stéphanie V.
purchased on 28/11/2019
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1 /5
★☆☆☆☆

No product has bad qualities contrary to what is said

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Damien G.
purchased on 26/11/2019
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1 /5
★☆☆☆☆

I've called you several times, I've only had one product out of four, how awful...

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Smahan B.
purchased on 28/11/2019
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1 /5
★☆☆☆☆

I wanted to try it because of the reality show people and frankly I am disappointed I see no but really no change on my skin I still have as many spots I still have as many pimples my skin is just drier. I wouldn't buy your products again.

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Audrey P.
purchased on 28/11/2019
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1 /5
★☆☆☆☆

I didn't receive the products so it was impossible to test this brand which directed me to the post office for a complaint instead of sending the products back to me. I did not recommend it at all.

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Christelle P.
purchased on 27/11/2019
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1 /5
★☆☆☆☆

Received my package, but the cream pump isn't working.

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Elisa B.
purchased on 27/11/2019
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1 /5
★☆☆☆☆

Poor delivery

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Sophie K.
purchased on 28/11/2019
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1 /5
★☆☆☆☆

I have sensitive, reactive skin. From the first use I felt discomfort and tingling. I cannot use these products.

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Cecile R.
purchased on 25/11/2019
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