/10
★★★★★
based on 70531 published reviews
★★★★★
based on 70531 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Expensive, and it didn't make my pimples disappear in my face. I'm not buying
Nouzha H.
purchased on 07/06/2018
Translated review1/5
★☆☆☆☆
No effect
Lilas R.
purchased on 02/06/2018
Translated review1/5
★☆☆☆☆
Ineffective products!
Nacima B.
purchased on 12/07/2018
Translated review1/5
★☆☆☆☆
I was happy to receive the cream after the good opinions which I panse are false and after 1 month of use I find myself with the skin filled with pimples and any red consultation with the dermatologist who tells me immediately to stop using this cream which is of low range thus very disappointed especially that I took the expensive pack to have a horrible face I do not recommend.
Celine M.
purchased on 29/06/2018
Translated review1/5
★☆☆☆☆
I caught some big plates in my face. Never again!
Sanaa C.
purchased on 07/06/2018
Translated review1/5
★☆☆☆☆
Product filled with wrong product !!!!!
Rachida B.
purchased on 19/06/2018
Translated review1/5
★☆☆☆☆
Waiting time too long to get an answer by email. I had to ring 3 times because of lack of understanding, it cost me 17 eur for 3 communications. Lack of precision, tells me that they do not make a registered letter if we are not at home, so that after a 2 nd return of the blow 7.80eur postage ... I find myself with registered in the mailbox! I wanted to be reimbursed because I'm fed up with all this, a person says that I've exceeded the time limit to be reimbursed, then they send me an email to tell me that the person reimburses right away, and in the end no, they don't reimburse... Not very reliable and professional this site. Even if the product I bought is great, I will not order anymore and I would not even advise this site to my worst enemy!
Laetitia C.
purchased on 19/11/2018
Translated review1/5
★☆☆☆☆
No effect
Sana I.
purchased on 13/06/2018
Translated review1/5
★☆☆☆☆
Products inneffective Service after sale can be courteous
Elodie P.
purchased on 29/04/2018
Translated review1/5
★☆☆☆☆
A really long wait, 2-3 months I think.
William S.
purchased on 23/05/2018
Translated review1/5
★☆☆☆☆
The customer service never answers I have contacted them 2 times Moreover error of place of delivery In short the product is good but the customer service is very bad.
Stephanie M.
purchased on 19/11/2018
Translated review1/5
★☆☆☆☆
Totally dissatisfied with the products that gave me a lot of pimples. A deplorable customer service that is hard to decipher emails.
Laura N.
purchased on 03/10/2018
Translated review1/5
★☆☆☆☆
Really inefficient service, very disappointed!
Margaux G.
purchased on 02/08/2018
Translated review1/5
★☆☆☆☆
The site itself is not bad, but I can't say the same about the products.
Caroline P.
purchased on 15/11/2018
Translated review1/5
★☆☆☆☆
I didn't get everything I ordered. They sent it back and they were wrong again. And finally after months of emailing them they didn't refund me or send me the missing products. really bad
Noémie C.
purchased on 30/04/2018
Translated review1/5
★☆☆☆☆
I've been waiting for almost 2 weeks for my package!
Safae B.
purchased on 11/11/2018
Translated review1/5
★☆☆☆☆
I would never order again, I just ordered a soap in early October, I still haven't received it. Do you think it's normal?
Léane B.
purchased on 30/09/2018
Translated review1/5
★☆☆☆☆
I had problems with the shipping of the order and never had a commercial gesture from them so no professionalism.
Adeline E.
purchased on 05/08/2018
Translated review1/5
★☆☆☆☆
Clearly aberrant. Order placed on 31/10. We are the 22/11 and after about 7 calls I am finally offered to send me back my order but to REPAY the shipping costs because my package was lost. Customer service crap, we are promised a return mail to keep us informed of the progress of our order but never anything. Forced to fight for a refund. It's a SCANDAL. To run away.
Axelle C.
purchased on 31/10/2018
Translated review1/5
★☆☆☆☆
Quite disappointed with the products, I don't see a big difference in my skin. Ordinary products and not making any big difference, at least in my case.
Afifa S.
purchased on 04/11/2018
Translated review