9.3/10
★★★★★
based on 70531 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
Unsecured site ! I just recently placed an order with your company and got my bank account hacked.
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Janine D.(acheteur vérifié)
purchased on 28/01/2019 
Translated review
1/5
★☆☆☆☆
Still haven't gotten my order from the post office very disappointed.
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Mathilde A.(acheteur vérifié)
purchased on 29/01/2019 
Translated review
1/5
★☆☆☆☆
Sales department not up to scratch. Box checked by default in a relay point while in his own account he indicated delivery to a specific address . Good damage compared to the quality of the product despite the price.
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Sandra M.(acheteur vérifié)
purchased on 25/01/2019 
Translated review
1/5
★☆☆☆☆
The Products it gave me more buttons than anything else !!! 16€ for nothing !!!
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Ilham H.(acheteur vérifié)
purchased on 28/01/2019 
Translated review
1/5
★☆☆☆☆
I have not yet received my package and no one is able to tell me where it is and no one is answering my emails and I want a refund but strangely no one is answering.
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Sandy D.(acheteur vérifié)
purchased on 15/01/2019 
Translated review
1/5
★☆☆☆☆
The boxes never arrive on time or products are always missing. I won't recommend them anymore. And I strongly advise against it because I am so disappointed. I dare to hope for a commercial gesture from them.
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Laura D.(acheteur vérifié)
purchased on 23/01/2019 
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1/5
★☆☆☆☆
There's some product missing. Not answering emails...
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Sonya C.(acheteur vérifié)
purchased on 25/01/2019 
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1/5
★☆☆☆☆
Nul
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Dounia B.(acheteur vérifié)
purchased on 13/01/2019 
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1/5
★☆☆☆☆
I only received 1 product out of 2 ordered and the service tells me that I received both .... I do not recommend
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Bouchra I.(acheteur vérifié)
purchased on 24/01/2019 
Translated review
1/5
★☆☆☆☆
I'm still waiting for my order. I understand you have a big problem with the delivery.
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Lisa T.(acheteur vérifié)
purchased on 22/01/2019 
Translated review
1/5
★☆☆☆☆
I placed an order on 19/01/2019, we are now on 31/01/2019 and I still haven't received my order yet, I sent an exclamation point about a week ago that I hadn't received a reply from anyone else !!! I feel ripped off, robbed! I don't have my order and I don't have my money! I find this unacceptable! I tried to call the number given on the site, but I have no one on the other end of the line! I am very disappointed! I was looking forward to this order, my pleasure is spoiled!
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Imene S.(acheteur vérifié)
purchased on 19/01/2019 
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1/5
★☆☆☆☆
Hello After multiple exchanges following the return of my order I was not satisfied. I had to pay back the shipment without any commercial gesture. Disappointing
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Sabrina K.(acheteur vérifié)
purchased on 21/01/2019 
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1/5
★☆☆☆☆
Perfect
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Alexandra M.(acheteur vérifié)
purchased on 15/01/2019 
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1/5
★☆☆☆☆
Still not received the package after 2 months
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Amélie L.(acheteur vérifié)
purchased on 13/12/2018 
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1/5
★☆☆☆☆
I have tested your face pack products and I have side effects, contrary to everything you can promise. After several weeks of use I noticed dry skin and also the appearance of small red pimples and a burning sensation. Very poor quality products
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Soumya E.(acheteur vérifié)
purchased on 13/01/2019 
Translated review
1/5
★☆☆☆☆
No transparency when it comes to the components of the product (I asked for the INCI list of ingredients by email and I never got an answer) this list should be visible on the site, it is a legal obligation...
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Elsa A.(acheteur vérifié)
purchased on 17/01/2019 
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1/5
★☆☆☆☆
A delivery that was planned at my home, which finally ended up at a relay point in another city! I contacted the after-sales service who didn't want to know anything about it! No respect even disrespectful!
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Elodie C.(acheteur vérifié)
purchased on 17/01/2019 
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1/5
★☆☆☆☆
Totally lame strawberry scrub with the white stuff inside that hurts like hell.... Hygiene should make small boxes at least out of cardboard or boxes that we buy because we really don't know where to put it..... Otherwise the goat's milk mask soap is very good but always the hygiene question is the same. And for the peeling very good but don't do the whole face because it sticks in the face's down... To be done only on the nose or the areas with black fists!
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Sophie N.(acheteur vérifié)
purchased on 16/01/2019 
Translated review
1/5
★☆☆☆☆
Hello I don't know why my I had a tingling sensation on my face when I applied it so my face was covered in red plaque.
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Sara O.(acheteur vérifié)
purchased on 14/01/2019 
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1/5
★☆☆☆☆
The after-sales service never responded to me.
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Severine S.(acheteur vérifié)
purchased on 15/01/2019 
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