/10
★★★★★
based on 70501 published reviews
★★★★★
based on 70501 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Deception, deception and scam. I'll put a star to validate or I'll put a minus 10.
Halima S.
purchased on 21/12/2019
Translated review1/5
★☆☆☆☆
I still have not received my order yet. It's been more than 10 days since I placed it, so your logistics is working smoothly.
Axelle A.
purchased on 23/12/2019
Translated review1/5
★☆☆☆☆
I really don't like the possibility of a refund at all?
Niouma C.
purchased on 23/12/2019
Translated review1/5
★☆☆☆☆
The package was scheduled to arrive before Christmas... It arrived on the 26th..
Stephanie F.
purchased on 20/12/2019
Translated review1/5
★☆☆☆☆
My skin got dry, I got red patches and it burned me.
Ophely D.
purchased on 22/12/2019
Translated review1/5
★☆☆☆☆
The soap is not suitable for my skin new pimple came out when I had no base I had only stains
Nora D.
purchased on 22/12/2019
Translated review1/5
★☆☆☆☆
The very drying soap for the cream nothing crazy
Karima F.
purchased on 20/12/2019
Translated review1/5
★☆☆☆☆
I am very pleased with the delivery. I have received all items in my order in two shipments just as you stated in your order. When I contact the customer service department they send me the same email 2x straight away with the same message saying that they are going to start a contest with the post office. But I still haven't heard from them yet. Since December 23rd 2019 my package has not moved from the warehouse. I won't recommend it anymore.
Lea O.
purchased on 22/12/2019
Translated review1/5
★☆☆☆☆
I had a reaction to the soap and two weeks to be delivered or more if I hadn't reported it.
Alice V.
purchased on 09/12/2019
Translated review1/5
★☆☆☆☆
Extremely long delivery time. No information from the site.
Julie P.
purchased on 28/11/2019
Translated review1/5
★☆☆☆☆
In one box, several nickel products except for a jar of cream which had come out of its packaging half torn and without a seal. I asked for an exchange of the product or a refund => the after-sales service doesn't want to hear anything because it's quite normal that some jars have no seal and it's the transport that damaged the packaging of only one jar of cream, which moreover was the only product without a seal...I won't order anymore on this site.
Magali S.
purchased on 09/12/2019
Translated review1/5
★☆☆☆☆
Bad
Samantha A.
purchased on 17/12/2019
Translated review1/5
★☆☆☆☆
Twice as many buttons?
Coralie C.
purchased on 13/12/2019
Translated review1/5
★☆☆☆☆
Burning sensations
Guillaume N.
purchased on 15/12/2019
Translated review1/5
★☆☆☆☆
Soap has given me a lot of pimples. I'm disappointed.
Sumeyra Z.
purchased on 13/12/2019
Translated review1/5
★☆☆☆☆
I bought a box as a gift for 116€ and pin-up secret did not send a box (as indicated on the site) but the items as is in a vulgar cardboard box. I reported this to customer service who replied that the term box mentioned on the site did not mean a packing box at all. it's really very petty considering the price of the products, this salesman plays with words to mislead his customers because the term box would have been much clearer. this is the first and last time I order products from them because there is a lot of competition and the consumer always has a choice. The attention paid to these customers is zero
Carole A.
purchased on 14/12/2019
Translated review1/5
★☆☆☆☆
Makes it even more pimpley
Sofya M.
purchased on 09/12/2019
Translated review1/5
★☆☆☆☆
No change after 2 weeks, I'm accumulating and seeing more buttons.
Madina Z.
purchased on 09/12/2019
Translated review1/5
★☆☆☆☆
It hasn't changed anything on my skin except for bringing me extra pimples...
Khadija B.
purchased on 15/12/2019
Translated review1/5
★☆☆☆☆
Hello, soap gives me pimples! Thank you
Damla D.
purchased on 15/12/2019
Translated review