9.3/10
★★★★★
based on 70680 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
No advice on how to use the product, the horrible packaging at the price we pay I won't recommend it anymore.
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Kevser K.(acheteur vérifié)
purchased on 31/03/2019 
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1/5
★☆☆☆☆
Not commercial
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Delphine M.(acheteur vérifié)
purchased on 28/03/2019 
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1/5
★☆☆☆☆
From the goat's milk soap I've had a lot of pimples on my forehead, I wouldn't recommend it.
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Melissa D.(acheteur vérifié)
purchased on 28/03/2019 
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1/5
★☆☆☆☆
Very disappointed, package arrived intact but one of the products or the inner box is torn off as if it had already been removed from its packaging and used . After-sales service bogus answer to my mail and ignore my second one. Unacceptable in view of the price of the purchased product
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Sandra L.(acheteur vérifié)
purchased on 15/03/2019 
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1/5
★☆☆☆☆
All right.
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Laurie V.(acheteur vérifié)
purchased on 26/03/2019 
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1/5
★☆☆☆☆
I'm really disappointed with my purchase since 2 weeks I've been using it and it gives me pimples all over my face.
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Sanae Y.(acheteur vérifié)
purchased on 19/03/2019 
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1/5
★☆☆☆☆
RAS PARFAIT
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Bruno B.(acheteur vérifié)
purchased on 19/03/2019 
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1/5
★☆☆☆☆
I put only one star because I ordered two products and only received one and pin up secret did nothing because for them everything was sent. It's unacceptable to pay for a product and not get it - it's called theft. I am a regular customer of this site and this is the first time I have encountered a problem and nothing has been done so that I can take advantage of this new product. What a shame!
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Fatiha L.(acheteur vérifié)
purchased on 18/03/2019 
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1/5
★☆☆☆☆
I was delighted with the product but extremely disappointed with the delivery. I was delivered to the wrong relay point (knowing that I had modified it at the time of my order) Disappointing!
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Mathilde G.(acheteur vérifié)
purchased on 18/03/2019 
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1/5
★☆☆☆☆
I got my soap super fast, that was the only good thing unfortunately, ... First of all what a shame to call the soap "goat's milk soap" when there's a chouya in it,... the more it's the tea tree ect,... So I was expecting a sweet smell,... I missed it. Anyway, it doesn't stop me, I start to use soap,... result of the count, my hand is dry from one day to the next, and the worst thing is my under eyes completely irritated! Knowing that I obviously avoided the contour of my eyes,... my dark circles were all red, very irritated, it it itched and I was peeling! As if I had eczema,... I kept on using the soap... you never know, maybe it's not that,... except that it got worse! I had to stop it and go to the pharmacy and ask for an antibiotic cream,... I haven't used it for 8-9 days now and my under eye is still very dry, whereas before it wasn't,... Thanks Pinup Secret! Even with the -30%, this soap is still much too expensive and to get the same results,... no thanks!
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Olivia D.(acheteur vérifié)
purchased on 18/03/2019 
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1/5
★☆☆☆☆
I still have not received my order after 2 weeks.
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Aurelie A.(acheteur vérifié)
purchased on 15/03/2019 
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1/5
★☆☆☆☆
I have been deducted twice from the amount of my order and since I asked for a refund of the overpayment I have no more news.
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Perrine D.(acheteur vérifié)
purchased on 10/03/2019 
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1/5
★☆☆☆☆
The products are unfortunately not hypoallergenic, especially the soap that caused me allergic reactions, very disappointed with the price.
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Yolanda A.(acheteur vérifié)
purchased on 23/02/2019 
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1/5
★☆☆☆☆
Product not adapted to my skin.
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Ambre B.(acheteur vérifié)
purchased on 13/03/2019 
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1/5
★☆☆☆☆
Package not received!
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Mélissa P.(acheteur vérifié)
purchased on 14/03/2019 
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1/5
★☆☆☆☆
I have received my order one month after with a missing product customer service leaves something to be desired if we do not panic to ask where is our order nobody warns you it is deguelasse since the price we put in Very disappointed I do not recommend it
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Sabrina M.(acheteur vérifié)
purchased on 13/03/2019 
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1/5
★☆☆☆☆
Unfortunately, it burned my skin
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Maxine B.(acheteur vérifié)
purchased on 13/03/2019 
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1/5
★☆☆☆☆
Nul
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Ariane C.(acheteur vérifié)
purchased on 12/03/2019 
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1/5
★☆☆☆☆
Customer service to shit, sent to the wrong parcel relay for the second time and no response from the after-sales service. I don't recommend it at all.
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Chloé D.(acheteur vérifié)
purchased on 12/03/2019 
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1/5
★☆☆☆☆
Scam! Unprofessional! I received only one product out of two! You didn't want to know anything so you're scammers !!! No more orders from you !!! Bye
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Aurélien C.(acheteur vérifié)
purchased on 11/03/2019 
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