9.3/10
★★★★★
based on 70294 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
Product that arrived quickly but delivered simply in a bubble envelope without a delivery note or explanatory booklet. One expects a little more attention for a skin care product
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Benedicte G.(acheteur vérifié)
purchased on 16/12/2018 
Translated review
3/5
★★★☆☆
The plusses: Quality products that keep their promises. The minuses: the price is very high, the website is not very well done, there are not enough boxes on offer.
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Carla L.(acheteur vérifié)
purchased on 14/12/2018 
Translated review
2/5
★★☆☆☆
The products seem fine but the package arrived damaged and no response was given to the complaint about this problem.
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Claire P.(acheteur vérifié)
purchased on 13/12/2018 
Translated review
3/5
★★★☆☆
Package received quickly. I'm fine with the care at the moment. What I find regrettable in view of the price of the products is that the oil-free cream that is in 1 dispenser does not work! The pump looks blocked... I had to take everything apart to put cream... so bof bof bof.
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Myriam S.(acheteur vérifié)
purchased on 16/12/2018 
Translated review
3/5
★★★☆☆
Parcel received with box of care all damaged we have the impression that the products have been thrown away, no care of the packaging, wondering if they have been used!
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Cecile C.(acheteur vérifié)
purchased on 16/12/2018 
Translated review
3/5
★★★☆☆
I had a problem and the customer service didn't even answer, which is not normal considering the price we pay.
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Mathilde S.(acheteur vérifié)
purchased on 16/12/2018 
Translated review
3/5
★★★☆☆
I bought the cream without oil and the soap I am very satisfied with the soap but concerning the cream I do not recommend it at all it has a very thick appearance on the skin and if we look at the composition we find dimethicone then I do not see how apart from clogging the pores of the skin this cream can it improve the appearance In the end I would take the soap but not the cream
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Emma B.(acheteur vérifié)
purchased on 15/12/2018 
Translated review
3/5
★★★☆☆
Not exfoliating enough for my taste. The smell's a little chemical. But I'm still satisfied with this product
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Andréa B.(acheteur vérifié)
purchased on 15/12/2018 
Translated review
2/5
★★☆☆☆
Soap sent in a bubble envelope without a word or instructions for use of goat's milk soap Disappointed with my order placed with you. There won't be a second one!
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Noémie F.(acheteur vérifié)
purchased on 16/12/2018 
Translated review
2/5
★★☆☆☆
I did receive the package on time but I never got an answer to my email regarding the amount debited which does not seem to be the right one. I am satisfied with the product but not with the service.
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Sarah A.(acheteur vérifié)
purchased on 16/12/2018 
Translated review
2/5
★★☆☆☆
The oil-free cream is full of toxic products that can give cancer. It is very unpleasant to apply and gives a lot of pimples. The soap is not bad. To conclude, these products are much too expensive for what these. Favour organic products and not this brand especially! The use you make of youtubeuse to sell your products is outrageous! You really take us for pigeons. I will never recommend your products.
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Tess R.(acheteur vérifié)
purchased on 11/12/2018 
Translated review
3/5
★★★☆☆
The products are very good but unfortunately the precious cream was not very firm and to be poured and dried out of the jar! It was a Christmas present and I just opened it, can you find a solution for me?
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Nathalie P.(acheteur vérifié)
purchased on 24/11/2018 
Translated review
3/5
★★★☆☆
Product that doesn't come from France and we don't really know what's in it.
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Jennifer D.(acheteur vérifié)
purchased on 07/12/2018 
Translated review
3/5
★★★☆☆
The delivery time is quite long, the peeling and the face soap are very good but the precious cream which is recommended for dry skin is not suitable at all it does not moisturize enough.
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Géraldine S.(acheteur vérifié)
purchased on 07/12/2018 
Translated review
3/5
★★★☆☆
Gives a lot of pimples, I'm at the beginning hoping it'll fade!
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Elisa D.(acheteur vérifié)
purchased on 09/12/2018 
Translated review
3/5
★★★☆☆
Fine, but it's been a very long expedition.
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Anais P.(acheteur vérifié)
purchased on 07/12/2018 
Translated review
2/5
★★☆☆☆
The parcel has arrived today, thanks for your prompt delivery. The extra pack enclosed to the order is greatly appreciated.
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Marie B.(acheteur vérifié)
purchased on 10/12/2018 
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3/5
★★★☆☆
The products are great! But the delivery time is very long...
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Melina S.(acheteur vérifié)
purchased on 06/12/2018 
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3/5
★★★☆☆
The product arrived 10 days after my order whereas it was expected 48 to 72 hours delay. I only had a return regarding my order after I called customer service to ask for an explanation. My package was apparently available at the relay point that I had selected but I had not been notified ... apart from the details of the delivery I am rather satisfied with my purchase. The product was well packaged, and after a few uses I'm happy with it.
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Romane V.(acheteur vérifié)
purchased on 11/12/2018 
Translated review
2/5
★★☆☆☆
2 goat's milk soaps. One much smaller than the other.
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Christelle D.(acheteur vérifié)
purchased on 11/12/2018 
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