/10
★★★★★
based on 70521 published reviews
★★★★★
based on 70521 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Delivery much too long, but good product
Emma F.
purchased on 23/11/2018
Translated review2/5
★★☆☆☆
Reception of the parcel 15 days after the order. The payment had been taken from my bank account. My order remained "in process" for 10 days without any response from the customer service although I asked them twice. It's a pity because the product is not bad.
Marine C.
purchased on 23/11/2018
Translated review3/5
★★★☆☆
The order took a while to ship, I think they forgot about it.
Mélody G.
purchased on 23/11/2018
Translated review3/5
★★★☆☆
The products look very good but the boxes containing the cream and the peel were torn open.
Emilie G.
purchased on 02/12/2018
Translated review3/5
★★★☆☆
Delivery very long suremeny because of black friday but no response or information from customer service despite several emails and messages.
Alexandra M.
purchased on 23/11/2018
Translated review3/5
★★★☆☆
Modernize your parcel packaging
Sarah Fatima O.
purchased on 02/12/2018
Translated review2/5
★★☆☆☆
Order placed the day of the black friday and received just this week that is almost 3 weeks of delay....
Samira L.
purchased on 23/11/2018
Translated review3/5
★★★☆☆
I have waited 2 weeks to receive my package, it's much too long for a simple delivery Not at all satisfied with the delivery
Justine P.
purchased on 23/11/2018
Translated review3/5
★★★☆☆
Too bad for the delivery time... more than 15 days! Victim of its success and black Friday perhaps? That said, if the products are good I will recommend without hesitation.
Natacha R.
purchased on 23/11/2018
Translated review2/5
★★☆☆☆
No information on the origin of the products, place of manufacture, ethical standards.
Andrée R.
purchased on 03/12/2018
Translated review3/5
★★★☆☆
Pin up secret took more than 8 days to ship my package.
Sarah H.
purchased on 23/11/2018
Translated review3/5
★★★☆☆
Very long delivery time without precise communication on the progress of the parcel. The site is experiencing problems and I didn't even have access to my customer account as I wanted.
Maelys B.
purchased on 23/11/2018
Translated review3/5
★★★☆☆
Multiple beugs at the account login level
Alexandra M.
purchased on 02/12/2018
Translated review3/5
★★★☆☆
Product bof bof. Odour not very pleasant. Don't trust influencers on Instagram!
Clarisse M.
purchased on 24/11/2018
Translated review3/5
★★★☆☆
The soap is at the top, but on the other hand the cream does not give the impression of a hydration, unpleasant effect on the face, I was obliged to use another cream to feel my face more pleasant and less stretched.
Nafouanti A.
purchased on 23/11/2018
Translated review3/5
★★★☆☆
A little disappointed with the product the soap dries the skin
Angélique D.
purchased on 23/11/2018
Translated review3/5
★★★☆☆
I don't think the product should be adapted to my skin. Because the skin on my face has become dry and grainy.
Yousra M.
purchased on 01/12/2018
Translated review3/5
★★★☆☆
Poor customer service
Dafina H.
purchased on 23/11/2018
Translated review3/5
★★★☆☆
A little disappointed with the smell I expected better 🙂
Laura B.
purchased on 01/12/2018
Translated review2/5
★★☆☆☆
Product that does not work
Paul D.
purchased on 30/11/2018
Translated review