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H
Rating: 5 out of 5
Fast shipping, good packaging, quality product
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Customer reviews of Plantin
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
Summary of reviews
The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.
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A
Rating: 5 out of 5
Excellent!
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T
Rating: 5 out of 5
Very fast shipping and very good products.
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I
Rating: 5 out of 5
The Plantin house combines expertise and efficiency! The customer service is very responsive and the delivery is really fast. Excellent products. We have been enjoying ourselves since we discovered the Plantin House. Thank you!
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J
Rating: 4 out of 5
Speed and simple communication with the Plantin team. However, Chronofresh put my package in the mailbox of the Chateau where we were staying, and it took us 2 days to find it because "they didn't have proof of delivery and then no one knew where the package was," despite having called twice, they assured me that it was impossible for it to be in the mailbox, as the "fresh" package must be delivered "in person"; luckily, we eventually found the package, but the ChronoFresh service is really annoying. I had 20 people available on site ready to receive it, but they decided to ignore my clear instructions to "Call upon arrival."
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Response from Plantin
Hello Madam, Thank you for taking the time to leave your feedback. We are sorry to hear that your experience with our carrier was not satisfactory. We will forward your message to Chronofresh support alongside your complaint so that this does not happen again in the future. Wishing you an excellent day.
J
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Everything is perfect
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R
Rating: 5 out of 5
Ordered truffles from Périgord twice, fast delivery, delicious product. The storage advice is appreciated. Next time I look for truffles, I will order here.
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E
Rating: 5 out of 5
Order met expectations!
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R
Rating: 5 out of 5
Very good product
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L
Rating: 5 out of 5
Good
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C
Rating: 5 out of 5
Excellent!
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B
Rating: 5 out of 5
Hello. I am always very well received, the staff listens to our expectations. Delivery times are well respected. Stay yourselves.
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C
Rating: 5 out of 5
very good product
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N
Rating: 5 out of 5
Very good products
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S
Rating: 5 out of 5
The truffles were very fresh upon arrival (firm and without any fermentation smell) and excellent to taste. However, I would have liked there to be a moisture absorber in the plastic - as was the case with my previous orders.
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E
Rating: 5 out of 5
Perfect!!!
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C
Rating: 5 out of 5
As usual, excellent quality product, as ordered, perfectly packaged and delivered on time. Nothing to say and great satisfaction.
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S
Rating: 5 out of 5
Excellent follow-up and after-sales service
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R
Rating: 5 out of 5
A beautiful fragrance. Thank you very much. Do you still have some?
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V
Rating: 5 out of 5
Fast delivery, perfect packaging and high quality product.
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S
Rating: 5 out of 5
As always, super fast and well-protected shipment. Quality truffles, interesting choice of quantities. On the other hand, Chronofresh delivers whenever it wants; it's a pain.
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J
Rating: 5 out of 5
A VERY FAIR PRICE FOR A VERY GOOD PRODUCT
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B
Rating: 3 out of 5
Late delivery.
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F
Rating: 5 out of 5
Always perfect 👍
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L
Rating: 5 out of 5
Perfect
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I
Rating: 5 out of 5
Very good product
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S
Rating: 5 out of 5
As truffle fans, we were very satisfied with the product. The delivery also went very well (packaging and speed).
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D
Rating: 5 out of 5
Impeccable
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P
Rating: 5 out of 5
Very good
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H
Rating: 3 out of 5
For 50 g =3 truffles: you could have used 12 peas An option with the number of truffles would be useful...
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Response from Plantin
Hello, and thank you for your feedback!
M
Rating: 5 out of 5
Perfect!
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C
Rating: 3 out of 5
Tasteless truffle
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M
Rating: 5 out of 5
Very good, nothing to complain about the only thing is the delivery which gives you a little late the range of delivery times.
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J
Rating: 4 out of 5
The truffles had little taste.
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D
Rating: 5 out of 5
Delicious
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A
Rating: 5 out of 5
No complaints about either the quality of the product or the delivery time. Excellent experience.
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C
Rating: 5 out of 5
This delivery was fine, I had gone a long time without ordering due to disappointing deliveries.
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D
Rating: 5 out of 5
Good product and well scented.
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M
Rating: 1 out of 5
Very good product, many thanks
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