Reviews Plantin

Tasteless truffle, fast delivery

Catastrophic Chronofresh delivery: the driver missed several appointments while you waited for him all day because no one warned you, with lame excuses each time (the driver didn't find the parcel, the parcel wasn't put on the truck and stayed at the depot, the driver didn't have time to come to your house because he had to return to the depot before 4:00 pm....) The fresh truffle shavings are actually quite large pieces of debris, the smell is good but the taste is a little bland and well below the quality expected of fresh black truffles. The summer truffle pasta is good and as expected.

I asked for a deferred delivery, plantin's reply: the price of truffles changes every day, so it's not possible. No more possibility of cancelling the order and taking it back later.

Easy to access and well organized

Medium

Products received not very fresh. In addition, the quality of the mandolin is questionable, in fact it is impossible to have an equal blade setting on each side, a difference of more than one millimetre.

Very well designed and easy to use

We were disappointed by the quality of the truffles.

Correct site

Well-designed site

Order delivered quickly. But unfortunately the truffles had little taste. Disappointing for the price.

Another delivery problem and a response from plantin that left me stunned: "we didn't make the delivery, we gave the parcel to the carrier".

ALL CLEAR.

Good smell, too bad that for the price, my three truffles were bitten by worms, which left holes when I cut them.

Fresh truffle disappointing but fast, efficient delivery service

There were 1 or 2 damaged truffles, the largest of which appeared to be damaged.

I had already bought your truffles on Veepee this winter and they were excellent... However, this time I'm disappointed because their taste has nothing to do with truffles... I think it was too late in the season... however this site is serious, orders sent very quickly in a protective package. I'll be ordering from this site again, but only at the end of December or in January.

Hello, Nothing to say about the delivery; however, I was a little disappointed by the product which really lacks fragrance (or flavour) B.Dumony

La livraison pas incable ..et les 50 gr truffes ...( 4 petite ) ??prefere un piece max deux

Very satisfied with the 1st order but very disappointed with the 2nd: truffle size and freshness of a lesser degree -.

The order placed on Friday and delivered on Wednesday was actually too long.

Size of truffles shipped: Between 50 and 100 grams (written on the site, my order 100g), I received 4 truffles! problem with chronofraiche who called me 3 days in a row to tell me there was a delivery problem (nice) address error (my fault, I had not checked the delivery address but there is a cell phone, no call! I made up for it the next day after contacting your - professional - customer service department, but in the end I'm disappointed - the flavour isn't up to scratch, I've eaten much better with other producers, is it the size? the delivery times? The packaging is supposed to be a micro-perforated bag, I have my doubts about this. In any case, I wouldn't recommend your products in such conditions. Cdt JT

One of the truffles was too ripe or not ripe enough... Disappointment

Truffles arrived with gel and frozen, disappointed, because it makes me lose on the duration of the product.

I ate the truffle brouillade, which had no taste whatsoever. When I opened the jar, I sniffed the smell, and I didn't smell anything, whereas the truffle has a strong smell all its own. I think the cream spoils the flavor of the truffle, which is far too weak in this container. I'll never recommend this product. I don't even know if I'll use the 2nd bottle I received.

Correct

Fair

Impeccable packaging on the outside, but the box on the inside is damaged both inside and out, so it's not much of a gift.

And I still haven't had any feedback from my contact with customer service about the little delivery problem.

Easy site navigation, fast delivery, well-packaged products

2 stars because the deliveryman, who called me on a masked line without leaving a message, clearly threw the parcel onto my balcony, without my being at home. The contents of the parcel could have been broken; being on the first floor, the parcel could have been stolen. Nothing negative to say about the site or the service provided by PLANTIN.

Hello lack of fragrance I find is it due to the early season or the caliber? Sincerely

Delivery on time, read on and you'll understand.

20/20