★★★★★
based on 1667 reviews published
Latest customer reviews
Speed of delivery, very careful packaging and impeccable product quality. I recommend
Beautiful quality this year
Top delivery and product!
The black truffle had absolutely no taste, like cardboard... Terribly disappointed, my partner too.
We are sorry to hear about your disappointment regarding the black truffle received.
As truffles are a natural and living product, their taste and aromatic intensity can vary depending on their maturity, the harvest period, and the storage conditions after receipt. However, we place great importance on the selection and control of our truffles in our workshops.
If you wish, we can discuss this matter (usage advice, exchange, or commercial gesture).
You can write to us at [email protected]
or contact us directly by phone.
Best regards,
The Plantin team
A very fast delivery, of very good quality, but unfortunately I have already consumed everything, a company that does not live up to its reputation. thank you don't lose your touch
Impeccable product
Perfect except for the transport
The fresh truffles arrive at home within 24 hours, perfectly packaged. It's ideal.
Absolutely delighted, the fresh and very fragrant truffles arrived in record time and I was able to start flavoring my faux gras terrines the very same day. Special mention to the delivery tracking application with Swiss precision. And thank you for the highly appreciated loyalty discount, you have a customer for years to come!
The order arrived in very good condition and very quickly, I was very satisfied with the quality of the truffles.
Perfect packaging. Excellent products.
Truffle pieces are less fragrant than summer Piedmont truffle slices. Too bad.
Thank you for your feedback.
Truffle pieces are a product with a more subtle aroma than slices, and their intensity can vary depending on the harvest and culinary use. They are mainly intended to add a truffle note as a complement in certain preparations.
If you wish, we can discuss this topic (usage advice, exchange or commercial gesture).
You can write to us at [email protected]
or contact us directly by phone.
Best regards,
The Plantin team
Excellent product despite the delivery delay due to bad weather.
Thank you and Happy New Year
Fast and efficient. Well packaged.
It's very good!
Very good quality and punctual service
Fast delivery and order handled with care.
Your advisors were very professional following the non-delivery to my home by Chronofresh; another shipment was made in the best possible time. However, I am very disappointed with the quality, there is no taste. I am quite disappointed for my guests; this is the first year that your truffles are without smell or flavor. I prefer to point this out to you because if the quality is the same, I will not order again.
Thank you for taking the time to share your feedback and for your comment regarding the professionalism of our advisors following the delivery issue.
We are sincerely sorry to learn of your disappointment regarding the quality of the truffles and fully understand your feelings, especially when it comes to a moment shared with your guests. As truffles are a natural and living product, their smell and flavor can vary depending on their ripeness and the harvest period, even though we place great importance on their selection and control in our workshops.
We take your feedback very seriously and thank you for bringing it to our attention.
If you wish, we can discuss this matter (advice, exchange, or commercial gesture).
You can write to us at [email protected] or contact us directly by phone.
Best regards,
The Plantin team
Hello, I was satisfied with everything I ordered
The truffle juice had no taste
Thank you for your feedback.
Truffle juice is a naturally more subtle product, whose aromatic intensity can vary depending on the harvest and its culinary use. It is mainly intended to add a truffle note as a complement in certain preparations.
If you wish, we can discuss this topic (usage advice, exchange or commercial gesture).
You can write to us at [email protected]
or contact us directly by phone.
Best regards,
The Plantin team
Perfect
Always very good ....for the shipment and preparation
Excellent truffles very fragrant. Received before the holidays on top. Thank you !!!!
Great, I recommend
Perfect ... speed and quality
Delicious, ordered truffles from Périgord and dried chanterelles for the holidays, we enjoyed ourselves.
Sorry but the truffles had practically no scent. Nice appearance but the smell and taste were not there.
We are sorry to hear that the aromatic intensity of the received truffles did not meet your expectations, despite their nice appearance.
As truffles are a natural and living product, their scent and taste can vary depending on their ripeness, the harvest period, and the storage conditions after receipt. However, we place great importance on the selection and control of our truffles in our workshops.
If you wish, we can discuss to better understand your experience and find an appropriate solution.
You can write to us at [email protected]
or contact us directly by phone.
Best regards,
The Plantin team
We had a small problem with the delivery, they were attentive and very responsive well done to the team
The truffles were excellent, arrived well packaged and on time.
Very good product I ate the truffles sliced in an omelette Very happy with the product very good, just a little lack of maturity for excellence, very happy anyway Best wishes to the team
Always very satisfied! High quality products
Easy order, fast delivery and flawless truffle quality.
5 stars With scallops sautéed on girolles with cream, morels and your truffles sliced with a mandoline :-))
Very delicious...
No taste
Excellent. Fast, compliant, a delight!
Very small truffles, both white and black.
Thank you for your feedback.
The size of truffles can naturally vary depending on the harvest period and climatic conditions. Small truffles can offer as much aromatic quality as larger calibers, as they are primarily selected for their freshness and aroma.
We remain available if you wish to discuss this matter.
You can write to us at [email protected].
Best regards,
The Plantin team
Very fast shipping
In accordance with my wish. Thank you