Customer reviews of Precision Ski Rent

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 7 878 published reviews

Summary of reviews

Precision Ski Rent delivers a consistently smooth and accessible booking experience with an easy-to-use, well-designed site that allows changes to dates without losing items in the cart and clear, fast navigation. Customers highlight attractive pricing, strong value, and frequent discounts, with several notes about excellent pricing, great value for money, and competitive rates across multiple offers. The service quality is emphasized through rapid responses to messages, straightforward ordering, and reliable, straightforward processes from browsing to booking, plus consistently easy and efficient bookings and well-located shops in resorts. Overall, the experience is described as fluid, fast, and easy, with repeat customers appreciating the dependable, hassle-free journey each year.

All reviews

P
Paul D.
Rating: 5 out of 5
following a purchase from 25/03/2026
Excellent and friendly service, in a great location for the slopes.
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Tim E.
Rating: 2 out of 5
following a purchase from 24/03/2026
Service good with one exception who made it awkward to change the children’s skis even though we paid for that flexibility My premium level ski were not of the high standards I have rented elsewhere
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Response from Precision Ski Rent
Hello Tim,

Thank you for taking the time to share your feedback. We are glad that our service was appreciated, but we are sorry to hear that your experience with changing skis did not meet your expectations. Your feedback is valuable and will help us improve this process. Regarding the quality of the skis, we strive to offer the best equipment possible, and we will closely examine your feedback. We hope to see you again soon to provide you with an experience that meets your expectations.

Best regards,
The Precision Ski Rent Team
S
Sarah N.
Rating: 5 out of 5
following a purchase from 23/03/2026
Always excellent - friendly and professional staff
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Elody C.
Rating: 5 out of 5
following a purchase from 01/04/2026
Top
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Lucas S.
Rating: 5 out of 5
following a purchase from 31/03/2026
A big thank you to the whole store team! A ski weekend with efficient and cheerful rental staff.
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Guy W.
Rating: 5 out of 5
following a purchase from 22/03/2026
The online ordering experience on the website was excellent and intuitive, and the in-store service, provided by an incredibly warm and helpful salesperson, greatly simplified the ski rental for the whole family. The skis and boots were of excellent quality and in perfect condition. I will gladly use their services again.
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Hugues G.
Rating: 5 out of 5
following a purchase from 28/03/2026
The web experience is super smooth. The prices are tight and it's great when you have a large family. The welcome on site is very professional and at the same time very nice.
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Lorna Jayne A.
Rating: 5 out of 5
following a purchase from 15/03/2026
Amazing, easy to use website, staff were fantastic. They were great with the kids. Equipment was spot on.
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Guillaume R.
Rating: 1 out of 5
following a purchase from 03/04/2026
Two pairs of shoes rented online in the expert category and therefore the price that goes with it. In the store, I was told that there are no categories for shoes. Yet I paid more and received nothing in return. No proposal or refund. I often came to pick up my reservations at this store, but that will no longer be the case. If there is an error on the website at the beginning of the season, why not, but not in April.
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Response from Precision Ski Rent
Hello,

Thank you for your feedback.

Regarding the shoes, there is no strictly equivalent range to the Comfort, Precision, or Prestige categories as is the case for skis. The difference mainly lies in the model, support, and feel, which can make the distinction less obvious.

Our priority remains to best meet our customers' expectations. In your case, and depending on our stock, we offered you two pairs of new shoes from this season: a Nordica HF and an Atomic Hawx, known for their comfort and performance.

We remain available in-store to adjust the equipment if necessary to ensure you have the best possible experience.

Best regards.
A
Aziz B.
Rating: 5 out of 5
following a purchase from 05/04/2026
Practical and efficient
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Florian B.
Rating: 5 out of 5
following a purchase from 06/03/2026
good material, very nice staff, helpful and welcoming, I recommend.
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Bart V.
Rating: 5 out of 5
following a purchase from 03/04/2026
Very good
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Fabien R.
Rating: 5 out of 5
following a purchase from 05/04/2026
Very good welcome and quick service. We went back to get equipment for my wife and everything went perfectly again. Thanks to the whole team.
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Remy T.
Rating: 5 out of 5
following a purchase from 03/04/2026
Quality material, attentive staff, professional and accommodating, I recommend
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Lauren M.
Rating: 5 out of 5
following a purchase from 04/04/2026
Excellent service from Hugo and Alexander, perfect ski rental, highly recommend
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Robert S.
Rating: 1 out of 5
following a purchase from 26/03/2026
Quality of equipment was poor. We paid for advanced equipment and received low quality skis that were dented and in poor condition. Boots were old.
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Response from Precision Ski Rent
Hello Robert,

Thank you for taking the time to share your feedback. We are sorry to hear that the equipment you received did not meet your expectations. The quality of our equipment is a priority for us and we take your comments very seriously. We will investigate this situation to improve our service. We hope to have the opportunity to satisfy you during your next visit.

Best regards,
The Precision Ski Rent Team
M
Mann M.
Rating: 5 out of 5
following a purchase from 29/03/2026
Amazing assistance - friendly and professional!
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Dominique H.
Rating: 5 out of 5
following a purchase from 03/04/2026
The staff is quick and friendly, I recommend
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Graham V.
Rating: 5 out of 5
following a purchase from 01/03/2026
Good service and equipment
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David H.
Rating: 5 out of 5
following a purchase from 23/02/2026
Excellent, fast and friendly
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Colin G.
Rating: 3 out of 5
following a purchase from 06/11/2025
Equipment was very old. Had to change one set of skis. Another set had issues with bindings. Boots also very old and uncomfortable - had to spend some time sorting out boots that fitted. We collected on Sunday morning and so perhaps they had run out of decent kit. When we returned we saw that they had given newer kit to other people. Staff were helpful
Response from Precision Ski Rent
Dear Colin,

Thank you for sharing your feedback regarding your experience at Precision Ski Rent. We sincerely apologize for the issues you encountered with the equipment and appreciate your understanding. We are committed to improving our inventory and will ensure that our staff is informed to provide a better experience in the future.
R
Richard Gavin N.
Rating: 5 out of 5
following a purchase from 14/03/2026
Excellent service, knowledgeable, friendly and polite. Very good spoken English too! Thanks.
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Frances D.
Rating: 5 out of 5
following a purchase from 23/02/2026
Excellent service, great price and skis were well waxed. We will hire here again.
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Joost V.
Rating: 5 out of 5
following a purchase from 11/03/2026
Friendly helpful staff
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Pascaline M.
Rating: 5 out of 5
following a purchase from 18/03/2026
The staff is always friendly and nice
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Elen D.
Rating: 5 out of 5
following a purchase from 09/02/2026
This shop has very friendly staff. The fitting on the ski boots was excellent, thank you so much.
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Emma C.
Rating: 5 out of 5
following a purchase from 22/03/2026
Thank you for a fantastic service. The staff were so helpful, equipment was great and minimum waiting to get out on the slopes! Thanks so much
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Georgina G.
Rating: 5 out of 5
following a purchase from 25/02/2026
Very helpful shop. Happy to exchange boots and skis that weren’t right for us and even when some of our ski were taken by a mistake on the mountain they sorted it out. Couldn’t recommend them enough.
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Laurent R.
Rating: 5 out of 5
following a purchase from 26/03/2026
Good experience
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Larris D.
Rating: 5 out of 5
following a purchase from 24/03/2026
Very good service, very good advice and quality material.
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Céline T.
Rating: 5 out of 5
following a purchase from 24/03/2026
Very good experience, very competent staff and good advice !!
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Laurent D.
Rating: 5 out of 5
following a purchase from 22/11/2025
Perfect. Good welcome. Good advisor
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Rosie H.
Rating: 2 out of 5
following a purchase from 22/11/2025
We didn’t receive a pleasant experience while picking up our ski hire equipment. Impatient and rude staff. They were dismissive of us when we told them the boots didn’t fit. Condition of equipment was poor.
Response from Precision Ski Rent
Hello Rosie,

Thank you for your feedback. We sincerely apologize for the experience you had while picking up your ski equipment. Your comments about the staff and equipment condition are important to us, and we will address these issues to ensure a better experience for our customers in the future. We appreciate your input and hope to welcome you back for an improved service.

Best regards,
Precision Ski Rent Team
D
Duffield A.
Rating: 5 out of 5
following a purchase from 25/03/2026
Very well
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Sam H.
Rating: 5 out of 5
following a purchase from 20/11/2025
Great service, they spent some time ensuring boots fit well! And right next to a bus stop
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Withers E.
Rating: 5 out of 5
following a purchase from 03/04/2026
Thank you, very good
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Marine V.
Rating: 5 out of 5
following a purchase from 26/03/2026
Always great service and good equipment!
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Tamsin H.
Rating: 5 out of 5
following a purchase from 23/03/2026
Super
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Paul S.
Rating: 5 out of 5
following a purchase from 21/03/2026
Great service. Very helpful staff Thank you
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Paul V.
Rating: 5 out of 5
following a purchase from 27/03/2026
Fast and friendly and good value
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