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W
Rating: 5 out of 5
Great place to hire skis
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Customer reviews of Precision Ski Rent
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 7 780 published reviews
Summary of reviews
The online store excels in providing a welcoming and friendly atmosphere, with many customers highlighting the attentive and smiling staff who make the rental experience enjoyable. The efficiency of service is frequently noted, with quick and effective assistance during both the renting process and when handling any requests, such as refunds. Customers appreciate the well-prepared and reliable equipment, which meets their expectations for quality and functionality.
All reviews
E
Rating: 5 out of 5
Very efficient and friendly service, without waiting. Good skis in the selected class.
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V
Rating: 5 out of 5
Great welcome! Nothing to complain about
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G
Rating: 3 out of 5
Long wait (45) to retrieve the equipment because there was a group and the material (snowblade) that was reserved had been rented to other people in the morning according to the seller. Nice and efficient team, but there was a severe lack of additional staff for this morning rush.
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Response from Precision Ski Rent
Dear Gérard,
We sincerely thank you for taking the time to share your experience on our site. We are sorry to learn that you encountered a long wait during the collection of your equipment and that your reservation was not honored as expected. Your feedback is valuable and allows us to improve our services. We will forward your comments to our team to better manage peak periods in the future. We hope to have the opportunity to welcome you again and provide you with a more satisfactory experience.
Best regards,
The Precision Ski Rent Team
We sincerely thank you for taking the time to share your experience on our site. We are sorry to learn that you encountered a long wait during the collection of your equipment and that your reservation was not honored as expected. Your feedback is valuable and allows us to improve our services. We will forward your comments to our team to better manage peak periods in the future. We hope to have the opportunity to welcome you again and provide you with a more satisfactory experience.
Best regards,
The Precision Ski Rent Team
J
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
The staff was very professional and friendly. We would recommend Precision Ski Rent to anyone in need of these services.
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N
Rating: 5 out of 5
Very good welcome. Equipment is top-notch!
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S
Rating: 5 out of 5
Good customer service and decent equipment.
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S
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
GOOD
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C
Rating: 5 out of 5
Very pleasant staff
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M
Rating: 5 out of 5
Everything was great! The staff were very kind and helpful! Thank you very much!
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F
Rating: 4 out of 5
Nothing
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J
Rating: 5 out of 5
We always use Precision Ski. They are fantastic. Thank you.
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G
Rating: 4 out of 5
Ok
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A
Rating: 5 out of 5
Very good welcome
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O
Rating: 4 out of 5
The renting process was quick and the skis were in good condition, but the ski boots were not properly clean (not referring to normal signs of usage which expected from a rental boots)
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E
Rating: 5 out of 5
Excellent welcome and excellent equipment. Thank you to the entire Charmettoger team!
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F
Rating: 4 out of 5
Very good welcome and professionalism but the equipment is not very recent
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J
Rating: 5 out of 5
Amazing!
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F
Rating: 5 out of 5
Good service thank you
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D
Rating: 5 out of 5
Very good material, and staff attentive to our needs
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S
Rating: 5 out of 5
Excellent service from the guys in the shop very helpful professional as well as a being so close to the slopes
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M
Rating: 5 out of 5
Cool
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A
Rating: 5 out of 5
Simple and efficient booking, at a competitive price! I recommend
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C
Rating: 5 out of 5
Took me a few attempts to get the date changed, as it kept defaulting back.. but figured it out in the end
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C
Rating: 5 out of 5
Thank you, good material, good advice, good service. Nothing to complain about.
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G
Rating: 5 out of 5
-
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H
Rating: 5 out of 5
We had such a great experience! Everyone was incredibly kind, helpful, and welcoming. As English speakers with very little French, we were so grateful for their patience and accommodation—it made getting rentals even more enjoyable.
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A
Rating: 5 out of 5
Excellent, good value for money and great welcome
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J
Rating: 5 out of 5
Very good, and very good service.
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M
Rating: 5 out of 5
Very good experience, I recommend
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B
Rating: 1 out of 5
Poor quality skis despite the most expensive package.. Friends with the lower package had much better skis, which is still disappointing and raises questions about the usefulness of paying so much for that. Moreover, the edges are rounded, no grip.
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Response from Precision Ski Rent
Hello Benoît,
Thank you for taking the time to share your experience. We are sorry to hear that the skis did not meet your expectations. We place great importance on the quality of our equipment and will review your feedback with our team.
Best regards,
The Precision Ski Rent team
Thank you for taking the time to share your experience. We are sorry to hear that the skis did not meet your expectations. We place great importance on the quality of our equipment and will review your feedback with our team.
Best regards,
The Precision Ski Rent team
S
Rating: 5 out of 5
Easy to use. Great
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C
Rating: 5 out of 5
Super service and very good material.
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K
Rating: 2 out of 5
Numerous issues from the shop at Les Arcs Hotel Edenarc location. Their website has no function to book shorter than 7 days so reserving for your specific dates is complex. Kit was not prepared correctly to use so snowboard binding came loose on a red run. Wear on the straps meant you couldn't ratchet tight enough with their premium snowboard package. Generally frustrating experience. Shop was understaffed so long queues. Overcharged for a short term rental and shop is understaffed.
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Response from Precision Ski Rent
Hello,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Regarding online bookings, certain configurations—such as shorter rental periods—may indeed require adjustments directly in-store. Our team is always available to assist and adapt reservations when needed.
Concerning the equipment, we take safety very seriously. All gear is regularly checked and maintained. If any issue occurs during your stay, we encourage customers to return to the shop immediately so we can replace or adjust the equipment without delay.
As for waiting times, peak periods (such as weekends and arrival days) can lead to higher in-store traffic, but our team remains fully mobilized to serve customers as efficiently as possible.
We regret the inconvenience caused and appreciate your feedback, which helps us continue improving our service.
Best regards,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Regarding online bookings, certain configurations—such as shorter rental periods—may indeed require adjustments directly in-store. Our team is always available to assist and adapt reservations when needed.
Concerning the equipment, we take safety very seriously. All gear is regularly checked and maintained. If any issue occurs during your stay, we encourage customers to return to the shop immediately so we can replace or adjust the equipment without delay.
As for waiting times, peak periods (such as weekends and arrival days) can lead to higher in-store traffic, but our team remains fully mobilized to serve customers as efficiently as possible.
We regret the inconvenience caused and appreciate your feedback, which helps us continue improving our service.
Best regards,
H
Rating: 5 out of 5
5*
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N
Rating: 1 out of 5
In-store service very good but the skis provided do not match the reserved pack, I took the sensation pack and I got beginner/intermediate skis for women (Nordica Belle 75) which correspond to the evolution pack; not sure I will rent skis in your stores again.
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Response from Precision Ski Rent
Hello,
Thank you for your feedback.
We are pleased that the in-store service met your satisfaction. Regarding the equipment, we confirm that the Nordica Belle 75 are indeed classified in the Sensation category, according to our range grid.
However, we are sorry if this did not meet your expectations or your perception on site. Do not hesitate, during your next visit, to speak directly with the team in the store: we are always available to adjust the equipment according to your preferences and your level.
We look forward to welcoming you again to the resort,
The Precision Ski Rent team
Thank you for your feedback.
We are pleased that the in-store service met your satisfaction. Regarding the equipment, we confirm that the Nordica Belle 75 are indeed classified in the Sensation category, according to our range grid.
However, we are sorry if this did not meet your expectations or your perception on site. Do not hesitate, during your next visit, to speak directly with the team in the store: we are always available to adjust the equipment according to your preferences and your level.
We look forward to welcoming you again to the resort,
The Precision Ski Rent team
V
Rating: 4 out of 5
Ras
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P
Rating: 1 out of 5
Location is very difficult. But service was excellent
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Response from Precision Ski Rent
Hello Philippa,
Thank you for your feedback. We are delighted that our service met your expectations. We take your comments about the location into account and will work to improve this experience. We look forward to welcoming you again at Precision Ski Rent.
Best regards,
The Precision Ski Rent team
Thank you for your feedback. We are delighted that our service met your expectations. We take your comments about the location into account and will work to improve this experience. We look forward to welcoming you again at Precision Ski Rent.
Best regards,
The Precision Ski Rent team